This is a letter to anyone who bought into Club Regina in earlier than 2001. when I bought two platinum memberships for $40, 000 cash I recieved a deed to two units in Las Vegas at Polo Towers and was assured I was also a Starwood Preferred Guest and that many Westins were included in my membership. They sold my membership to Raintree with no permission and now I am not able to use the previously agreed upon Westins. This is Fraud. I know the name of the salesman as he is a friend and probably would testify as to the fraud... read full review »

We received two Vacation Days passport for attending a 90 minute presentation in Myrtle Beach, SC. I paid the supposedly "fully refundable" deposit of $29.99 online (www.activatemycertificate.com) and mailed the refundable $24.80 two day hotel tax & fee to their address. Along with the certificate we sent two requested dates of travel to one destination. We received a reply letter that those dates had been denied. So, I wrote them and requested an explanation as to why the dates were denied and our refund in the amount of $54.75... read full review »

if i use the Debit card for Online Train Booking but, card is not accepted they answer me the your card is not authorised What can i do, please reply me ASAP read full review »

I am currently staying at your Miami Beach Hotel and i must say that this is probably the worst service i have ever received from any hotel i have ever stayed in. Not only is the service bad, the staff are rude and unhelpful! I have asked to see the Manager and I have been told that he will only be available tomorrow morning. When I checked in, the lady checking us in was having a loud conversation with her friends also standing at the counter, then she gave us the wrong blue card and phoned us once we were in our room to come and exchange it... read full review »

My family and I went to Puerto Vallarta on vacation a year ago on January 2009. The first night we stayed in Hotel Rositas next to el malecon, it was okay. About mid day I went by a stand, a guy offered me a free weeks vacation if I went and took a tour at a Hotel, which he said that I would be paying the same amount as I was in the Hotel I was staying at. So my family and I went to get the tour. We got to the hotel and the valet guys took our truck. We made our way into the Villa Del Palmar Flamingo in Puerto Vallarta. The lobby was very nice... read full review »

My family and I went to Puerto Vallarta on vacation a year ago on January 2009. The first night we stayed in Hotel Rositas next to el malecon, it was okay. About mid day I went by a stand, a guy offered me a free weeks vacation if I went and took a tour at a Hotel, which he said that I would be paying the same amount as I was in the Hotel I was staying at. So my family and I went to get the tour. We got to the hotel and the valet guys took our truck. We made our way into the Villa Del Palmar Flamingo in Puerto Vallarta. The lobby was very nice... read full review »

Internal sales are made by answering questions with false statements. They are missleading and lie about what you will recieve. I am looking for a group of twenty people to get together so we can file a class action law suite against these scam artist. Please contact me if you want to be treated right and fight for what you deserve I will do the leg work if you provide proof and documents please start recording all phone calls with a paper trail. Thanks for your help read full review »

As living in Riyadh, I happen to fly frequently from Riyadh airport.From all my experiences since last 5 years i see no progress in the Check in counters, the emmigration counters and the corruption by the officials who in alliance with the trolley pullers(helpers) extract money if you have extra luggage. and the interesting part is that these trolley pullers are just for name sake but in fact they are the agents of these corrupt officials who can be also rude to extract the maximum amount from you and even misbehave with the passengers. There... read full review »

To Corporate Re:JCIUUX Four passengers Gianna, Matthew, David, Nelsi Rivera My name is Nelsi Rivera and I made buisness class reservations for me and my family to travel in comfort to Ft Lauderdale florida on december 30, 2009 on flight 123. My family and I where at the airport 2 hours early as instructed we followed procedure and went through baggege claim then went to gate more than half hour befor plain departure. the Plane closed its doores and wouldint let us board. This is an inconvinence to my family cause my husband ha... read full review »

My family went to beijing during the new for our wedding anniversary celebration. What we didnt expected is that only one night stay we have ened up in a car accident. We book a car from the hotel and appionted car came with kemspiki staff to escort us we expect it to be a safe journey with expert driver especially when we stay in a 5 star luxury hotel. Unfortunately, we run into an accident and the hotel push all responsibility and quote the car were from a car rental company. god's blessing my 1year old son is fine... read full review »

I stayed one night at a motel November 2009: Econo Lodge, 340 Upper Riverdale Road, Jonesboro, GA 30236, (770) 991-0069. I was severely hurt by bug bites while sleeping and had to seek emergency medical care the next day. And suffered for the next week. As of January 2010 there has been no resolve. I can only recommend you be very careful where you stay, never place your cloths or suit case on the bed. read full review »

I had a false charge on 1/8/10 and it was declined, Then on 1/15/10 another charge for 21.95 was took out of my account.I do not know who or what this company is and never autherized any of this.I want my money returned or i will file a complaint with the BBB and States attourny, then see how they feel. read full review »

pay card not submitted, faltiu compani pay card request sent on 09.12.2009; but pay card is not sent to the customers or traders. read full review »

Sir/Madam Dated on 15jan10, I travelled to bangkok with my spouse.My spouse holding Eygptian PASSPORT and me Holding UNITED ARAB EMIRATES PASSPORT, while CKIN in DXB-AIRPORT, they didn, t check my spouse passort details and didnt advise any visa requirment.Without checking all this they boarded from dubai airport.Due to this i stuck in BANGKOK AIRPORT and they refuse to give entry permit. SO PLEASE TAKE THIS MATTER SERIOUSLY. THANKS/ ALMANSOORI YOUSEF M/0506275155/0507655502 read full review »

I traveled by Emirates on 14th of Jan 2010 by flight no.EK511 from Delhi to Dubai and took connecting flight no. EK0005 from Dubai to London. My two baggae are lost in transit and more than 30 hours have passed and airline have not done any thing. I am suffering in winter of London for no fault of my My baggae tag are attached. My booking reference is FBZCFN. Pl help me in geeting the baggae and compensation . My email address is [email protected]. Thanking you Masood Ahmed read full review »

As part of our agreement to purchase at the time share presentation in Puerto Vallarta, a two-year program, "Ice Platinum Rewards Membership" (IPRM) was made available in the "purchase acknowledgement" at no charge for two years. On separate letterhead an addendum signed by the Raintree Vacation Club (RVC) sales manager, RVC acknowledged that "...unlimited use of the Platinum Rewards Program is authorized". It was our understanding since it was explained and presented as such, that the unlimited use implied unlimited u... read full review »

Club Absolute is a Holiday Club which involves providing an array of mis-information to make the package sound quite attractive - and then after signing, they state that the contract only covers the written word, not anything that was promised to us verbally. I lodged a request with Jim Laing on 12/1/10 for full refund of the 116112 THB i paid to Absolute Vacation Club on the 5/1/10. The following is a summary of why i lodged this request. In an information session with Craig Davies (employee of Club Absolute) my partner and I... read full review »

We arrived at the hotel expecting to have our confirmed cottage on the lake for our week at Algonquin. We arrived after a 14 hour drive to find they double booked and we were out of a room! They did not assist in finding us another place and we were left to find a place to stay on our own in the middle of August. This was beyond unacceptable . The staff was not helpful or gracious . They did not even offer us a meal or anything as we searched for hours for a place to stay. read full review »

I tried to warn my 77yr dad not to do it, there are too many scams out there. Yesterday, Jan 13 he got a call from Bryan Arana saying he won 4 trips which had to be taken within 3yrs. Bryan then transferred him to Mark Hoskins who sealed the deal saying they need a credit card to hold 698.00, but would not charge his card. Today, Jan 14, there was an urgent message from Leonard Sanders to call him urgent at 212 613-6304 regarding what he said was Citibank sweepstakes or something along that line. I checked his account and like I suspected, the... read full review »

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I recently signed my child up for an 8th grade trip to Washington DC though this company which was sponsored by the Junior High School. Because we were involved with sports outside of school that may conflict with the trip schedule, we made sure to purchase the "Refund Guarantee Protection" for $105.00 which allowed us to get a full refund (minus the protection cost) for any "any reason". Much as we anticipated, we ended up having a scheduling conflict which was recognized two months after signing up and two months before the... read full review »

Travelling from Gatwick (North Terminal) to Palma on 31st December 2009 at approx. 10.30 a.m. I beeped going through security. The woman started to frisk me and, looking at my footwear, barked "Boots off". I was a little taken aback and told her that they had a machine for checking footwear at Palma (just introduced). To which she replied "you're not in Palma now you're in Gatwick and if you wear 'Doc Martins' then you've got to expect to beep". Obviously this attitude was then starting to get my back... read full review »

My family and I stayed at the downtown/lakefront Chicago Embassy and didn't have issues until we checked out of the hotel. A pair of $90 shoes were accidently left in the hotel room. We called that same day and were told they had not been turned in yet. Was asked to call the next day and did so and still nothing. It has been over 2 weeks dealing with the hotel and just received a call today from the "Director" of Security and he basically said I was out of luck that the shoes couldn't be located and that housekeeping... read full review »

vacation packages that they claim to have access to, do not exist. $300.00 in gas money that was promised for going to listen to their spill; we have yet to see a cent of it. The free cruise that was promised cost as much as booking on line. This is all a scam!!! read full review »

it is impossible to contact anyone either by telephone or fax, After confirmation number for hotel in barcelona, I did not get any hotel voucher for confirmation. hotel staff does not know anything about reservation. I wrote to the website contact to cancel, but I got no answer. It is as it does not exist anymore. I am afraid because if I do not cancel (but I have no proof of cancelation, because regular e-nail is returned as service disabled) on time, I will be charged for the entire sum (euro 550, 00)!! what can I do? read full review »

On April 17, 2009 I received a call from Kyle Robisons who said he was the General Manager, had a buyer for my timeshare I paid him the money to sell it and it should be settle in 4 weeks i called 4 weeks later and they told me NOT KYLE i never spoke to him again. that the buyer back out and that they will still sell my timeshare I have been in touch with them from time to time and the last time was about a month ago when they said they had a buyer and they were waiting on the paper work . but now when I call the is disconnected and I cant get... read full review »

We purchased an upgraded time share in Mexico almost 3 years ago. We are still registered as owners of this property even though we signed the necessary documents to have the transfer completed. Holiday Transfer sends out a notice just prior to Maintenance fees being due and doesn't leave the owners very much time to follow up. Owners are then responsible for payment of the fees plus any additonal fees that have been accumlated becuase payment is late. This has gone on for 3 years. The first contact at Holiday Transfer Service... read full review »

Dear Sir, I am the frequent flyier and always use to book my tickets through NICE TRAVELS (Hazratbal Srinagar) who is registered with the J&K Tourism. Last time i booked tickets for Srinagar to Delhi wide ticket no 0583807200014 through Nice Travevls Hazratbal Srinagar for which they charges me Rs 13, 994/- while as the actual prize of the ticket was Rs 12, 182/- (as confirmed from the airlines office) I also Booked ticket for Delhi to Srinagar wide ticket no 3807233355 for which they charges me Rs 8, 438/- while a... read full review »

After back form travel, I found unidentified/unauthorized three charges as seen followings I want it to be proved. and send me . the excuserable explanations by mail [email protected] 2009-11-23 CIC EN LIGNE ON-LINE OTTAWA ON $100.00 2009-12-18 CIC NHQ OTTAWA OTTAWA ON $30.00 2009-12-18 CIC NHQ OTTAWA OTTAWA ON $30.00 2009-12-19 IAN Travel Services 800-394-1454 TX AMT 97.19 UNITED STATES DOLLAR $106.61 read full review »

We actually got scammed in the Bahamas. This company is not legitamate in any regards. There are thousands of complaints on this company on the internet. I cannot believe they can't be stopped. You can never make reservations or get in touch with someone on the phone. There needs to be something done, thousands of people are being scammed. read full review »

We recieved a call offering us a holiday package to Orlando and Mexico. It sounded legit so we went for it. It cost us 498.00 but we are unable to access it. No one responds to any calls we attempt at or answers the email messages we send and we are unable to get any responsed on the website. read full review »

Dear Sir or Madam: Enclosed please find the actual letter I received from universalexplorations.com. As one can see, there is nothing attached which would cause a person to be suspicious. I can assure you now, that answering any future 800, 866, 877, or like numbers will not happen. For those who read this, take heed, and know I am probably one of the most difficult people in the world to sell anything to; I am naturally suspicious; and untrusting; but now I have to admit to being scammed. One other thing to mention, as you will see... read full review »

We used Allorenta (aka. Paris Sweet Home) to get an apartment a 2 week stay. To make a long story short, the first appartment we booked was not available after we booked it, so we had to book another right before we arrived. In the confusion, we wound up having to pay the appartment owner as well as Allorenta the same agancy fee (about 250 Euros) with a promise that we would get that back upon leaving. Allorenta requires payment via a bank transfer to a Swiss bank account. But they have no phone number to store front in France. In... read full review »

Be aware that MANY Las Vegas hotels may be offering low rates due to the economic crisis, BUT they have hidden DAILY 'RESORT FEES' which totally defeats the purpose of having low rates at their hotels! For example at Luxor I was charged $15.00 a day in addition to my nightly rates! Now it may not seem like a lot of money, but when you stay at the hotel for 2, 3, even 4 days all those fees start adding up! And what are these 'RESORT FEES', well it turns out they're charging you extra for all the ammenities that should... read full review »

Signed with Ultimate Choice Travel, not Ijango. Ijango has been billing our credit card every month still I have called several times to have them remove the charges. I could go on all day not enough room. Never received anything from UCT even after we signed with this company. Now were paying another company we never signed with. I have alot more Info. I will do anything to help. read full review »

I am writing this letter to let you know that this was my first and last vacation to any Sandals Resort. We arrived Saturday December 5, 2009 and returned on Saturday 12, 2009. My Sandals experience left a very sour unforgettable taste in my mouth. To this day, I’m as upset as I was the day I arrived. I have posted my review of Sandals Negril on the trip advisor website and Inc., contacted the Department of Community Affairs, Inc., submitted a letter to Arnold Diaz on my fox news and I will continue to do whatever I can to let other... read full review »

Called me explained i would get magazine subscription for 4.95 telling about vacation areas and discounts on hotels. Did not recieve any information at all. Credit card billed for 88.00 then the next week billed for 89.00. read full review »

on december30, 2009 i attempted to change reservation gztl6b. i called your local call center in mumbai to change the departure from jan4th back to jan2nd, 2010. i spent thirty minutes on the telephone with a call center employee, who insisted on calling me mr grey and thought at the end of the conversation that we had agreed on the new departure date. when i downloaded the new reservation details, i did neglect to register that the call center had made an error and booked my mother and myself for jan3rd. my mother and i and our indian family... read full review »

Alaska Airlines is price gauging their Alaska markets. Fares on flights in and out of Alaska continue to rise in-proportionately to fares in the lower 48. One might say that because they basically have a captive market in Alaska with very little competition, these higher fares might be based on supply and demand. However, since Alaska Airlines has also made decisions to cut back on flights in and out of the Alaska (Anchorage specifically) market, it seems like the airline is "creating" a higher demand and thus creating reason for... read full review »