We stayed at the Krystal International Vacation Club last week at the Puerto Vallarta resort, and had an OK experience at the resort. We spend much of our time at the beach in front of the resort, mostly because we didn't understand the bus system enough to venture far from the hotel. I was approached by someone selling designer purses while I was sunbathing at the Krystal beach, he had a lot of nice bags. I purchased one of his Gucci bags for $100 USD - a good deal I thought. When I left the country, my bag started to fall apart at... read full review »

Went shopping with my wife to purchase some jewelry. The agreed upon price was 1000 pesos or 85 dollars U.S. They then charged us 10000 pesos or 852.95. I did not figure this out until we got home and I checked my bank account. The reciept does have 10, 000 but we had agreed on 1, 000. I would gladly send the merchandise back in exchange for my money read full review »

Sunwing Complaint My family and I went on vacation to Riu Emerald Bay on our last day, when we were going home we were very disappointed with the service that was provided. We are six of us, there were alot of empty seats, and my husband was not allowed on the same bus as us. I couldn't understand why we were separated into two different buses. I tried to see if my luggages were on the bus but the hotel management told me I couldn't get off the bus, and I was assured that all the luggages were on the bus. The bus that I was on with... read full review »

pedi el producto reguse para la computadora pero hubo error en el correo electronico por lo que me enviaron a una pagina del banco en la que corregui los datos pero me duplicaron la cantidad en el banco hubo dos cobros por lo que espero contar con la correccion de su parte y no pude contar con el servicio ya que no me enviaron a mi correo electronico la clave para poder usarlo espero puedan aclarar esto por favor, gracias por su atencion read full review »

We visited Temptation Resort in Cancun. It started at the Airport watch out for people in uniform inside the airport trying to get you to purchase activity and sight-seeing packages. They pretend to be from your resort/hotel transport (cab) company but only want to sell you overpriced vouchers for local activities. ~You can purchase these vouchers at the hotel or right outside the hotel COMPARE PRICES Once we finally made it outside to our Best Day travel service, the van was full. There was some debate on if we were VIP traveler... read full review »

My wife Pamela and I were on vacation 9/18/2010 to 9/25/2010 in Mazatlan, Mexico staying a t one of the timeshare resorts that we have owned for almost 5 years. The timeshare company we own is called El Cid Resorts and has multiple locations in Mazatlan, Cancun, and Cozumel, Mexico and we have 500, 000 points. We went to a timeshare presentation at a neighboring resort just up the beach from the Marina El Cid resort we were staying at only because they offered us $400 to attend. This company is called Residence Club La Jolla in Nuevo Mazatlan... read full review »

This is to advise you that the latest download took two hours and at the end a notice appeared 'installation failed-try again?.Now my computer is in good order since I installed another antivirus program from another provider with no trouble at all. As a result I made a complaint to the avg web page connection in which having no benefit from avg, I requested my payment of $46.67 be refunded to my bank card.Would you kindly therefore relay the problems that we have had in this matter to the complaints section for their records. ... read full review »

I ordered an engagement ring from the Cartier collection, I was told it would take 3 months for delivery. Three days before Christmas, they said the ring is no longer made and hasn't been made for more than a year. They said I could buy something else or they would refund my payment within 30 days. Of course I want my money back, but to wait three months to tell me something they should have known immediately? That is fraud, at best; but THREE DAYS BEFORE CHRISTMAS!!!???!!! Do yourself a favor, DON'T BUY FORM CARTIER!!! read full review »

a cancel may subcribtion de servise on time and you charged in my credit card read full review »

Another warning to prospective buyers of Boutique Resort La Jolla timeshare resort in Mazatlan. La Jolla continues to sell timeshares to unsuspecting vacationers. I purchased a contract two years ago, and am still working to get La Jolla to honor the contract. While the current sales pitch ensures buyers that new management and processes have been put in place to ensure that all contracts will be honored, those same managers and the company as a whole maintains the policy that La Jolla is entitled to retain profits from signed... read full review »

No es en sí si Verdad electrónico El Que me enviaron de notificacion Que me gane Premio de las Naciones Unidas, no es en sí si Verdad Promoción Microsoft premio al equipo. Stamford New Road, Altrincham Cheshire WA14 1EP Londres. Del Reino Unido.     Fecha de notificación: 07 12 2010     MICROSOFT FINAL DE NOTIFICACIÓN GANAR.   Es obvio que esta notificación vendrá a usted como una sorpresa, pero por favor, encontrar el tiempo para leer... read full review »

What a scam! Arriving in Mexico for the first time we were approached by a woman promising to get the best deal for a zip line. She proceeded to go through the offers available, when we had it all written up we proceeded to hand over our credit card. Unfortunately, they do not take credit cards; they only take cash and a 90 minute presentation. Paranoid, but thinking since it is in the airport this should be legit. We agreed to meet her in front of our hotel and she would taxi us to the destination. We arrived at the Marina, Velas Vallarta... read full review »

My wife and I purchased a timeshare with Real Club, I told the sales woman that we were not interested in buying a timeshare with Real Club, since we already own one with Fiesta Americana and we are very happy with it. Therefore did not need other timeshare; in addition I explained the sales woman I work under commission, hence my income is not stable and my wife just lost her job. She start telling us that; we could use our membership with Real Club as an investment as a matter of fact her major income comes from the weeks she own with Real... read full review »

Booked and paid for a trip/tour for 2 people with Andale Mexico tours in lat e Sept early Oct 2010 for travel in Feb 2011. Vouchers for flights, hotels etc were sent to us via email from the company...and in November 2010 the company emailed us stating that they could no longer hold their contract with us due to legal troubles stated-owner to be possibly extridited to Poland. We were told once the legal process was completed we would get a refund...no response to emails or phone calls lately and the website is "temporarily unavailable"... read full review »

In July of 2010 we stayed at the Pueblo Bonito Sunset Beach resort in Los Cabos. My Wife and I attended the timeshare presentation. We were already owners w/ Pueblo Bonito Mazatlan Emerald Bay. Mr. Alberto Carraso (the salesman) told us if we bought with Sunset and let our other timeshare go, which we had partially paid, we coul;d make up the loss by renting our Sunset timeshare out. He advised us we could make 2, 100.00 dollars for the weeks rental. He also sold us a membership to the Black Diamond program. He advised us we could book week... read full review »

Hago aviso de esta persona que envia email conectandose con personas via internet, cambia de nombre. Denuncia es importante para que otras personas no sean dañadas, cambia el nombre por Alessandro Stephano manda la misma historia solo cambia algunos datos de fechas, GRACIAS POR DENUNCIAR Hola mi querido, gracias por escribirme en match.com soy yo muy feliz sólo quiero decir más sobre mí ... y con mis fotos. Mi nombre es Ricardo Stephano de Italia Sicilia Estado, la ciudad de Augusta, soy un viudo con una... read full review »

On May 19, 2010 we attended a timeshare presentation at the Grand Miramar Club & Spa in Puerto Vallarta, Mexico. During the sales presentation the salesman, Jerry Forney, told us several lies; but the one which got us into this FRAUDULENT TIMESHARE: THE ENTIRE PURCHASE CONTRACT AT GRAND MIRAMAR WAS GUARANTEED AND CONTINGENT UPON THE SALE OF OUR TIMESHARE WITH KRYSTAL AND OUR TIMESHARE WITH GRAND MAYAN BLISS. As a matter of fact we singed a CONTINGENCY AGREEMENT which mysteriously disappeared from the documentation that they provided... read full review »

HIGH PRESSURE, FRAUDULENT MEMBERSHIP SALES: HSI is raping innocent tourists on the Mayan Riviera in Mexico with their "Taste of Paradise" package. Key points tourists at Grand Mayan Riviera Maya & Mayan Palace should know: 1. Free breakfast and 1 hour tour of hotel is a scam to lure you into a day-long sales event. They will frankly lie to you to coerce you to sign. If you do decide to go, DO NOT TAKE YOUR CREDIT CARD because it will be swipe at some point. 2. HSI sales agents will arrive to harrass you after... read full review »

I placed a trial order for ACAI BERRY CLEANSE on Sept 12, 2010 but was shipped SUPER CLEANSE INSTEAD 1 Immediately they shipped another order for $87.47, Sept. 17, 2010 and charged my credit card without my knowledge. There was nothing in the in the order form that I saw that said it would be sent automatically. I spoke with one woman that I could not understand. I demanded that I speak with the supervisor, it took some effort, but finally was able to speak with Wendy--That was equally unsatisfying. Wendy finally said she would e-mail... read full review »

I have been a member with the Villa Group for over 8 years and my parents even own this property. I recently made an upgrade and was not happy with the way it was sold. I contacted the resort and even spoke to the sales manager regarding my recent purchase. The reps at the resort were compassionate and took my claim very serious. Needless to say, I was offered a great solution and I am still a very happy member with the Villa Group. thank you, Mike Monarque read full review »

I bought a case of the Red Grapefruit. Best before date is Feb 27/12. I have had them before and they tasted fine. The taste in the juice is off, almost metallic. I've never tasted that before. My email address is [email protected] April Pilgrim read full review »

no puedo descargar el programa que compre solicito me enbien descarga grasias por su atencion read full review »

This cosmetic dentist operates just across the border from San Diego, in the Rio district of Tijuana. He misrepresented his services in our interview for a complete cosmetic makeover. He promised the lab-work would be done by a very good lab in San Diego, and he would be using Captek brand crowns. He didn't realize I speak Spanish, and I came to find out the lab-work was done in Tijuana. He actually had a very limited selection of colors, only twelve. After all my original teeth were filed down, he pulled out one color and strongly... read full review »

I too purchased timeshare weeks and was given over 250 extra weeks to "rent" by this fraudulent company. I am embarrassed to say I did this, because there were red flags waving all around me, mentally, as I succumbed to their high pressure antics. I still have a 14k Bank of America debt I am responsible for. I tried to cancel through american express, but upon their inquiry, they stated that Krystal showed them I had signed paperwork and I was responsible. Now I am trying to find some way to recover even a small amount of the money. At... read full review »

The all inclusive rate at the Melia Vacation club is offered at a discounted rate from the standard hotel rate at $98.00 when in fact the standard rate for any hotel guest is $71 to $81 depending on the room selection. Thus the MVC members pay 25 to 30% more than any hotel gest in violationof the contract terms. read full review »

Date: June 19, 2010 On June 18th while on my way to the Houston Airport my wife and I were robbed, the single bag that was stolen contained my passports and about $8, 500.00 of other items. After finding out that I was not able to travel to Mexico without a passport I determined that I could obtain new passports in one day but it could not be done until the following Monday which meant I could not travel to Mexico until Tuesday June 22nd. I contacted my travel representative and explained my situation, he spoke to each of his contact... read full review »

Hello, I am looking for somebody in Puerto Vallarta to help me find out if Grand Miramar is still in operation. My husband and I purchased a timeshare membership from them in May this year. After coming back home we found the contract was completely different from what we were presented at the time of the purchase. We then canceled in writing within the 5 days allowed by Mexican law. We are entitled to full refund within 15 days of Grand Miramar receiving the notification, which would have been on June 11. Here we are 3 months later and we are... read full review »

Anyone attending a presentation or who may have bought at the Mayan in Los Cabos should read this. On your presentation, one of the tricks they play is with the timeshare you currently own. You will hear in the presentation the they have this association with a company in Seattle, WA call the Equity Exchange Company. They will say that they will fax a request for the equity quote of your timeshare to this company. Then, if your property qualifies, they will give you that value towards buying their timeshare. First of all, you should know... read full review »

My name is Krystal Verdun with Project KIVC and I have been studying the indigenous communities in Mexico and the Maldives for almost 15 years. During that time I witnessed the local indigenous communities being taken advantage of by the hotel industries with false lies and deceptions. I decided to start Krystal's KIVC - Complaints about the hotel industry and vacationers. If you have been to a tropical destination, chances are the place you visited was once a fishing village with grass huts. It's now filled with multi-million... read full review »

Sirs: Hi, We have a complaint to AMAZON and PLEXSUPPLY. according to ivoice no. 102-1641833-0482648, we bought 30 O Sony O - Video- DVC Mini Digital - 60 Minute - Excellence With Chip - 6mm, but we received 30 DVM60PRR, this error has my client very upset and it will cost me double the charge of import the tapes, I need you to ship the right tapes as soon as posible, and tell me how to return the wrong tapes without it costs me. The link for this purchase... read full review »

I bought a washer/dryer (stack up) at Sears in Leon Plaza, Guanajuato, Mexico on 6/26/10. When they delivered it it was the wrong one (smaller capacity). The manager of appliances agreed to send me another one with the capacity that I paid for and told me that that new one was more expensive, but he will let me have it for the same price. When I got the new washer/dryer I noticed in the receipt he send me with the delivery people, that the new was cheaper than the one I bought first. The installation was free, but when they came to install it... read full review »

I am trying to help as many as possible, I know that attending a timeshare presentation would be a deception for all of you. It's why I am bringing an informative web site that I created to prevent, warn, let aware of the unethical and deceptive sales tactics that some promoters are using to increase Pueblo Bonito sales. If you want an advise, I would recommend you to see the information I gathered, this information may help you to avoid a mistake by investing your money with Pueblo Bonito. Follow it http://www.pueblobonitosunsetbeach.tk read full review »

This used to be a wonderful luxury hotel; we had gone there for years and my husband had great memories of it when he was growing up. Ever since the Fairmont got their little greedy hands on it, it has turned to mush. We booked rooms paying $250/night; we arrived and the room was rundown and toilet didn't work. We asked to transfer to better room so they charged us $150/extra for 2 nights to get an upgrade. The room was better, more modern, but completely neglected, there are holes around all the lightswitches; it took me literally 10... read full review »

My Wife and I take one Vacation a year. This year we decided to go to our friends wedding in Cancun/Isla Mujeres and stay at the Privilege Aluxes Hotels, which was a very bad mistake. Before I go on, I would like to state that I have contacted this outfit by e-mail and phone, but they could care less to reply. We went with a whole group of friends and family to the Privelege Aluxes Hotel in Cancun/Isla Mujeres, and the majority of our group got violently ill with very high fever uncontrolable shaking and coughing from a bacteria they... read full review »

To make a long-tedious story short, we were "rooked" into buying a 19, 500 timeshare ( points) with the promise that they ( the agent) could take our points and "sell" them or "rent out units" for us every year and our investment would be paid for in five years. WE paid for the entire thing by our personal credit card. When we returned home, we tried to cancel, but could not. We have fought them for over a year. and they cancelled our timeshre for "non-paymment" 10 months later. So now we have no timeshare and... read full review »

On Dec. 27 we were in Mazatlan, Mexico and really having a great time with our family. The shuttle picked us up at the airport and provided transportation back to our hotel at the El Cid Beach and Marina Yacht Club. They offered us some gifts and a ride back to the airport if we would listen to a timeshare presentation. We were there on a timeshare stay with Wyndham and have been very pleased with the resorts we have stayed in though them. We at first said that we weren´t interested and the just kept making it sound better and better so... read full review »

I feel I´m being ignored by this company since the day I signed my timeshare contract. I signed this contract on June 16th, later on that day i decided to cancel, after thinking about it I made my mind that is was not a wise investment at this time. The next day i tried to call to the Sales and Contract dept. and left a voice message to request assistance to know the appropriate actions needed to cancel the contract. By law, I have the right to request the cancellation within a 5 days rescission period, this is stated as a... read full review »

Recently, my husband and I went to Mazatlan, Mexico and went to a timeshare presentation at Residence Club La Jolla and got misled into purchasing a timeshare. We purchased the timeshare on a Sunday, 2010 and we went to the Mexican Consumer Protection Agency, Profeco, on Tuesday, 2010 to cancel the order (under Mexican law we have a 5 day right of rescission). We had the official certified letters sent to cancel and we have copies to prove this point. We also went to the American Consulate and got advice from them. I was also advised by... read full review »

Sold a ring as a Tanzanite when it was Zincona . read full review »