I started to have the service with Vonage last year and got charge for 3 account. i have only one account but they charge me for 3 accounts every month this is redigurous and i try to call vonage and never get to talk to them especially when you want to cancel or say things about problem they would never their. I have to call Amex to dispute to pay then amex talk to them then they send some (creepy letter)letter to amex and tell amex to tell me to call them, can you imagine? vonage have all my information but how come they never contact... read full review »

This posting is a description of the facts, and is not about any subjective judgments. On Oct. 30 2007, my mother called Waldron Electric in McMurray, PA. in search of electrical service for 3 outlets that were not working in her kitchen. The service man arrived and spent 2 hours in my mothers home. When she asked what he had done, he said he had looked at her fuse box, said there was dust in the fuse sockets, and the fuses were not making connection, said she had a severed electrical line outside , and it was an emergency situation and... read full review »

Motorola RAZR 2 - http://razr2experience.motorola.com/ I purchased a Sprint Motorola RAZR 2 and the very first one had to be replaced. The second one has the same problems as the first and Motorola has not even tried to help me. They ignored my BBB complaint. So I am posting the problems with this phone here, in the hopes everyone stays away from this phone. 1. Does not support any of Motorola Bluetooth headset and headphones that I own. Even my new Moto stereo headphones that came out before the RAZR 2 even came out, don't even... read full review »

Abbeys Housekeeping Personnel, Inc. - Sanford, FL When we called for maid service, we got a maid who had health issues and could not do her job well. We informed the company immediately about it and they did not listen to us. The amount of cleaning maid did 4 hours could be done in 2 hours by some other professional maid who is in healthy condition. Worst customer service too. They do not listen to customer complaints and hung up on us without understanding the issue we had. I had to call my credit card company to open up dispute and... read full review »

This company, based in Needham, Massachusetts, promises to be the "small job specialist" and offers a 100% satisfaction guarantee. My experience was that they do not follow through on either. The workmanship was absolutely horrible. All jobs I hired them to do (jobs they assured me would be no problem and well within their expertise - removing wallpaper, painting, fix a leaky faucet). None of the jobs were done well at all (many look worse) and it took several frustrating phone calls to finally get them to come out to our house again... read full review »

I am a formal employees of the Aarons store in Coolidge. The reason why I am a formal employee is because I refused to take part in any illegal activity in the store. The General manger had several illegal copies of movies that were not even out yet as well as movies that had sex scenes and vulgar language. I explained to the GM that I did not think that it was right to have this in the store, she did not remove them and continued playing the movies. i called the Aarons complaint line and reported the incident. She was confronted and wa... read full review »

I bought fujifilm f420 in Malaysia, it was product that made in japan. The camera has very bad AAA battery performance (1 shot with flash - alkaline batt / 15 shot with flash - 750mah Nimh) and slow charging of flash for following shot. I have sent the camera to service center at the PJ HQ for twice, so far nothing has been done to the defects since then. I been told by the staff that the camera was working fine and fool me around by asking me go and purchase the after market AAA rechargeable battery and charger set and have it try first... read full review »

We went to the shop to purchase spectacles for my wife. we told the representative who handled us. inside the shop that we want a glass which is unbreakable, the representative said that the unbreakable will cost a little extra and for that he got the money and he said there is a guarantee for the glasses but not for the frame. We agreed and bought the glass. After a couple of days as the my kid is around he threw the my wife's spectacle down and it was broke. I was a little worried though it was our mistake. but the shop person told... read full review »

On October 2006 I placed an online order of diet supplements with a company called Thintabs.com. When placing my order, I was automatically signed up for an auto ship program. After receiving my initial order, I did not like the supplements and contacted thintabs via their support site called, " Intasupport.com" on November 17, 2006. This support site was provided to me though the thintabs.com website. I received a response from thintabs on November 20, 2006 at 10:35 PM stating, " Dear Dawn, Your account has now been refunded. ... read full review »

March 2007 I sent Animation Studio $1500. I was impressed by their portfolio and wanted them to design my website. After one month I might have heard from them 3 times. The 2nd month went by and still no progress. They never returned my e-mails or my phone calls. After the 3 month went by and all I had was 2 drafts of a home page, I demanded my money back only to be told that they have a NO refund policy. This ordeal of trying to get a refund went on for another month with NO results. After I called and told them that I was filing a small... read full review »

Going to Mcdonalds on 13875 Cypress North Houston Road for a simple big breakfast meal turned into a very upsetting encounter. Glen the restaurant manager was very rude! He was not wearing a name tag and his workers cooking the food were NOT wearing Gloves which I find DISGUSTING! I am not going to eat anything that has been touched by HUMAN HANDS! Everytime I go into this store I ask the workers to put on there gloves, which I should not have to do everytime I eat there. If GLENN was doing his job he would make his employees wear gloves while... read full review »

As written to their corporate headquarters: I just recently had a less than positive experience with a floor manager by the name of Aaron in Store #358, 611 Marks St. in Henderson, Nevada. I tried to replace a Camcorder for my 65 year old mother who had purchased it with a 4 yr extended warranty. The model of camera she purchased, Sony DCR-TRV-22, suffered a CCD chip factory recall and the symptoms related to the recall were consistent with the problem her camera was experiencing. When I tried to explain why we were wanting to exchange... read full review »

I ordered a phone from this company about 2 months ago. The phone itself was about $75. And the shipping was $20. So i spent $95. They sent me a phone completely in spanish. The box, users manual, warranty, everything. With no way of changing it to english. The box even says "mexico" not "us" I sent them a complain and they told me to return the phone (another $10 in shipping & handlong) and they would replace it. So i get a package in the mail... And it is the exact same phone they sent me before. Not just... read full review »

I suppose this is a fake. What could i do to punish these people? I checked and there is no such employee in Credit Suisse. Best regards, Veronica Nemes -------------------------------------------------------------------------------- From: Credit Suisse London Information Dept [mailto:[email protected]] Sent: Monday, November 05, 2007 8:22 PM To: Nemes, Veronica Subject: Attn: Veronica Nemes - Credit Suisse Bank (Response) From the desk of, Mr. Edgar Padilla, Senior Account Officer, Online Banking... read full review »

I am a eureka forbes - aquaguard inova owner. I have asked the helpline 39883333 to dismantle from my rented house and reinstall at another residence and they have issued number as SH-26/5 and SH26/7. After 10 days also there is no response and when i am calling helpline they are replying they will send the person immediately. But- they does not know the meaning of "immediately" and even on 6thNovember it is unattended and we are paying heavily on rent since october 31st, 2007. On calling the service office in Sanjay Nagar, on No... read full review »

This company has charge me $14.99 , and I don't know why. read full review »

We ordered a chair and ottoman from Gately's store on October 9, 2007 and received an order confirmation. Our credit card was charged on the same day. I sent numerous e-mails to them and received no responses. I was able to contact them on the phone and was advised that the item was on back order and would ship on the first week in November. I have since tried to contact them several times via e-mail and have received no response. Their web site is also down "for an upgrade" After reading several posts on them I think I got scammed. read full review »

I need help. I ordered a pair of Nike Air Force One sneakers advertised on the above named site. Cost was 59.99 and 11.64 shipping for a total of $71.63. Used my Visa and the amount was deducted from my checking but I never received the sneakers. When I go onto their website, it now lists a different site and name altogether. There is no phone number or e-mail to get in touch with them. The only thing I have is that my Visa was charged from a location in Long Branch NJ. Beware consumers! Thank you. read full review »

I was involved in a car accident on May 19, 2007. I was rear ended by a commercial box truck driven by Lanta Kitchen and Bath. My car flipped end over end and landed on its top in the middle of the I-75 S, in Ga. The box truck was cited for the whole accident. Now Lanta Kitchen and Bath had Allstate Insurance, Allstate paid my car off in about one week. I have about $5500 in Hospital bill with bill collector's calling me daily. I have had Kenneth S Nugent Attorneys for almost 5 months now. I have called time and time again to check on... read full review »

Two years ago, this coming Feb., my wife and I got two cell phones from Sprint. I got what I thought was the replacement plan. The store rep assured us that this was all we needed. This last Sept., I took my phone in because I was having problems with it. They couldn't fix it so the sent for a new one. According to the company's phone reps (this is a joke because it took me over an hour to reach a person and then almost another hour before I finally hung up the phone.), Since I got a new phone that automatically changed the... read full review »

Gateway - www.gateway.com A week ago my mom accidentally uninstalled the sound card from our computer. I know, a goofy thing to do, but accidents happen. After trying to figure it out by myself, I used Gateway's online tech support for help. The first night I kept on getting disconnected, so no help there, where I spoke to five different people who could not help me. The second day I talked to four people, who just couldn't figure it out what was going wrong. One tech named Angelica, was actually quite good and patient, and... read full review »

In April 2006, we purchased three Kenmore Appliances to receive a 20% rebate. We did not purchase any extended warranties because I do not believe in them. I believe a product should be made to last but I have been proven wrong. First of all, the dishwasher needed to be repaired after less than 13 months BUT just enough time to be out of the one year warranty. The seal on the motor broke - I sure that didn't happen overnight. We were forced to pay labor but not parts. Sending a letter to Sears was never answered ... what a surprise. NOW -... read full review »

Academy Collection, Inc. - www.academycollection.com I got a new cell phone about 6 months ago and I have been getting creditor calls for someone who used to have the number and/or uses it as a fake number. The worst of these has been Academy Services. After getting numerous calls from them and asking them to take my number off of the account (if I even had time to ask before being hung up on), I finally told the representative (politely) that I had asked numerous times already and I needed them to really do it this time. I got "oh... read full review »

I purchased their item and I was told I would receive a 2nd GTXpress for free. Then I was charged $80 in shipping fees. Now they keep charging my bank account every 2 or 3 months. This company will bill you for NOTHING, AGAIN AND AGAIN. DO NOT BUY FROM THEM. The bank says I have to prove they didn't send me anything else. read full review »

Ordered over $400 worth of product, 3 1/2 weeks ago. When I realized oder not eve processed after 3 weeks and my credit card was charge the instant I order I tried to cancel and get them to not ship. The person that deals with customers is customer service from hell. 1st they changed the status of my order as completed when I had just checked before I sent email and it had not been processed. Then they lied to me and told me it had been shipped. I knew it was a lie as it had not even been processed. IF it was shipped it wa... read full review »

I have received the following scam: Date: Fri, 2 Nov 2007 19:21:47 -0700 From: "UKNATIONALLOTTERYAGENT" <[email protected]> Add to Address Book Subject: YOUR EMAIL ADDRESS HAS WON £650,000 ON UK NATIONAL LOTTERY CONGRATULATION!!! This is to notify you are Esteemed Winner that your email address has won the 2007 BMW Sponsored National Uk Lottery. By this You have won the total cash prize of £650,000 British Pounds We are pleased to inform you of the result of the just concluded annual final... read full review »

Van's Heating and Air Conditioning, Inc. - www.vansheating.com If your furnace needs a tune-up, call a professional but avoid Van's Heating. Van's advertises a $89 furnace tune-up. Within five minutes of their arrival, they will try to sell you a new furnace. The technician pulled a part out of my furnace and told me that the manufacturer was replacing certain parts under warranty. He indicated that there would only be a labor charge. I asked how long it might take him. He indicated that it would not take long... read full review »

Keys Fitness - Garland, TX www.keysfitness.com My husband & I purchased a Discovery 100 Treadmill from Academy January 11, 2003. The treadmill has been used primarily by myself, a 130 lb female, an average of 2x/week for the past 3 3/4 years. It was essentially in excellent condition. The treadmill has a weight limit of 275 lb. The motor is warrantied for 10 years. My husband was jogging on the machine on Oct. 30, 2007 when the deck split up the middle from top to bottom, also ruining the belt. Thankfully, he was not injured... read full review »

LDS Leather - www.ldsleather.com I have two small dogs and I wanted a wide collar for them as I have found, wide collars for small dogs are not sold in stores. I searched the web and found LDS Leather Company. Even though it was going to be costly I felt that it being custom and getting exactly what I wanted would be worth it. I faxed my order and I had to call them to see if they received the order. I spoke with Larry, he was unpleasant, rude, and had a major attitude. He felt that what I was requesting was too wide and not long... read full review »

Florsheim Shoes - www.florsheim.com A pair of $80 Florsheim shoes lasted barely 7 months and fell completely apart. Only one shoe came apart and yet they say it's not a mfg defect. If it was both shoes I would agree. I have a pair of $20 shoes that I bought from WalMart that I've had for 2 years and ae still in fair shape. I also have a pair of $130 Ecco's that are over 5 years old and have minimal signs of wear. My suggestion is to stay away from Florsheims. read full review »

I had ordered some medicines for diabetes from MedPlus. I find out that they delivered the wrong medicines to me. The order did not come on time. The pharmacist on the phone was totally confused and could not even speak properly. Such a waste of my time. read full review »

I listen to the radio all day at work and I hear this very demeaning ad regarding "mens erectile disfunction" Goes something like this Which do you think a woman would choose a guy who lasts a couple of minutes in bed or the man who will go the distance? Sorry guys, a woman will choose the allnighter every time, so if you think you have a problem call the advanced medical institute...Go on, She'll love you for it Now I think that is so degrading to women, makes us sound so shallow,we are supposed to be in a world where you... read full review »

I am 57 years old and am seeking work. I saw an add on retirement jobs.com for various positions for the Von's stores so I sent in a resume and was called for an interview. When I went in for the interview well dressed I was treated coldly by a Gal by the name of Elizabeth and I could tell because of my age she was not interested and said she was not really hiring right now but just trying to get a feel for the kind of people looking for jobs. I was furious when I left since that is false advertising on many websites and I wasted my... read full review »

BBB CASE#: 1167126 Complaint filed by: Consumer Info NAME: Matthew Stanko DAY PHONE: 416 ADDRESS: 284-******* 4A4 Toronto, ON EVE PHONE: - EMAIL: matt FAX: - (Less) Complaint filed against: NAME: Hewlett Packard BBB MEMBER: NO CONTACT: Mourad Essid ADDRESS: 5150 Spectrum Way Mississauga, ON L4W 5G1 PHONE: 905 206-4725 FAX: 905 206-4137 Website: --None-- Customers Response on Oct 31/2007: Nov 2/07 - Business wrote through web: We have tried to work with Mr. Stanko on the issue of... read full review »

I received several emails from multiple people that all stated the same thing. Namely that I had won the U.K. National Lottery. I did some research and found that other people had been taken by these scammers and had sent checks to the so-called courier company but then never saw anything back. Several of the e-mail addresses that where used have been deleted and are no longer in service. These people are out there to steal your money and there seems o be no way to trace them. UK National Lottery 12 Bridge Street, Stain... read full review »

In April 2007, I entered into a contract with Internet Advancement because they said they would have me ranked in all the major search engines. After 120 days they did not have me ranked in Google, where 60% of all internet business comes from (they had me ranked in only some small search engines). When I asked them why I wasn't ranked on Google, they said they didn't know! I found they did not honor their guarantee and refund policy, stating that when I asked for it they had fulfilled their obligations and that I didn't... read full review »

RiverKing Moving Company - Memphis, Tennessee July 2007 our family was living in Hermitage Tn and we decided to move to Montana after visiting family there late in June 2007. We went online and received several moving quotes from different moving companies. Global Moving out of Brooklyn New York gave us a quote for $1500.00 based on weight of our house hold furniture. We went with them and sent them $375.00 through a debit card from our bank. Pick up date was scheduled for July 13, 2007. On the 13th of July the movers never showed up... read full review »

Authorized Movers - www.authorizedmovers.com My family and I were moving from south Orange county California to Nampa Idaho. We contacted Authorized movers to do this move for us, and were quoted a great delivery time, at a great price. Our things were to be picked up on October 4 2007 between 2-4. When the company got to our residence they were not from Authorized movers, but from King Van Lines aka Moving Star. The men did not come until after 6pm to move our things. They seemed like very nice people, and moved our things great. Our... read full review »

I received a check in the mail for $2,650.00 that looks very real with watermarks, signed signature, etc. The check is from Johnson Woolen Mills, LLC in Johnson, Vermont. The letter attached with the check is from Union Financial Trust stating that this is my check and that I have an additional chance to win $73,500 in US dollars. This is all very convincing but usually if something looks too good to be true - it is! Thanks for the "heads-up" on this site. read full review »