I recently moved from Canberra to London, and had an unpleasant experience. Australasian Removals were fine... until they had my stuff, and then the standard slipped. They would ignore my emails for up to two weeks at a time, and they refused to provide me with a receipt specifying how many boxes had been collected. I emailed and emailed and emailed asking for some kind of inventory, and finally, over a month after my goods were picked up they provided one (long after it could be verified against anything except my own list, of course... read full review »

Terrible Herbst Hotel & Casino, on Paradise & Flamingo in Las Vegas, NV. Herbst Brothers listed as non-caring. While the Herbst brothers seem to be buying up a lot of properties and expanding their "family" owned operations; gas stations, hotels, and casinos, they seem to have lost sight of what is most important, and that is customer service. When small companies go "corporate", it is unfortunate that the "corporate" officers lose touch with their day-to-day operations. The Herbst brothers have fallen... read full review »

I was scammed, lied to, falsely led, and denied service by scam artists at the Hacienda Vista Real on behalf of the Royal Holiday Vacation Club. Needless to say that I lost a very substantial amount of money and my vacation was ruined twice. I filed a complaint with Profeco but received no real help. Although a settlement with the "supplier" was reached in January 2007, I have received nothing to compensate for my losses. Profeco is going to close my case just because a Royal Holiday representative does not show up. You can see how... read full review »

I called this company to make sure that a pert would work for my computer. They told me it would they told me nothing about their no return policy or their 25% restock fee if they did accept a return. Based on what the company told me I purchased the part and adapter for the part. I received the part and had the Apple Co retail store install the part. I took the part and computer home and was unable to get the part to work. I called the company and they told me nothing that would make the part work. I hired a pro tech co to come to my house he... read full review »

I spoke with a person at the company who refused to give me his full name and told me there were no other employees at the business address and told me that the part worked and that the professional tech that I had come to home to use the part purchased did not know what he was doing. This "Shannon" person also told me that they do not refund and that I am out of luck they will not accept a return. The truth is the part does not work for the purpose intended and they did not tell me that before I purchased the product. They just wanted the money! read full review »

I have sent my desktop computer (still under warranty) back to Gateway twice since April. The first time the hard drive crashed - for no explicable reason. They first sent me to Best Buy as they say they have a contract with Best Buy for repairs. Well, Best Buy told me that they are an authorized repair center... but I would have to pay for the work. I did not leave the computer - instead I called back Gateway - who informed me that I was misinformed by the previous rep at Gateway and that Best Buy was right. She escalated my call to the next... read full review »

We have been customers using the Bill Me Later plan for a few years now. Our bill has always been paid in a timely and regular manner. I recently went on-line to purchase the Nutrisystem plan and was denied. I called Bill Me Later to ask why I was denied and explained that we have always been on time and paid more than the minimum. The response was, " Bill Me Later has the right to decide what they will / will not approve." I then asked her what our spending limit was and she replied, " Ma'am, we don't have credit... read full review »

I had a bad experience with Big Bazaar recently wherein we had ordered for a study table.When the study table actually arrived it has been brought in a box all dismantle by the delivery guy and all refused to assemble the table. But forcing us to sign the delivery challan based on a box of wood. When we contacted the sales person that is Jagadish in Big Bazaar he said: "You should think before buying our products", "We have our process so all CUSTOMERS should follow Big Bazaar process". The ridiculous sales man... read full review »

FULLESTOP is a company that does business as a Web Host and also does business as a web design house. The leader of that illegitimate business venture is Mohit Jain. I met them through ELANCE.COM and they took $500 of my money as payment for the 50% mark of project completion and then did not follow through (even after repeated emails and phone requests). I suspect that their good client ratings are mostly fraudulent. Please pass this news along if applicable! THANKS!!! PLEASE EMAIL ME AT [email protected] IF YOU HAVE ANY... read full review »

Just purchased a professional promotional plan package from HughesNet, which means our monthly fee was going to be a little more, as with this package you pay for the equipment over a 24 month term. It was installed last Thursday 07/19/07 and we canceled our service on Wednesday 07/25/07. Despite what we had agreed to and signed up for we were placed on a upfront purchase. Did not know this was done until after install. We have called HughesNet billing which has been outsourced to India, and tried to explain our problem and that our Debit... read full review »

This company has tried to debit my checking account numerous times for $49.95, I do not know who they are or why they tried to take money from my account..I never even heard of this company until I got 3 NSF charges to my checking account for over $100 and I never ever heard of them... I never gave them or anyone else access to take money out of my account... Now i have to swallow all of these charges and I don't even know why... read full review »

I never seen very bad service in BSNL in all terms of the Land line services as per my experience in past 2 years. Process is good and in place but the BSNL employees are not following it and end result customers are in well. If it continues, all customer have to cancel the connections and better go for good service providers. They have to loose their job, if it continues! read full review »

Early this week I spoke of a woman, who , as I was told, had not received any certifications to be a supervisor, much less a supervisor handling day shifts alone. I will not name who told me this but I don't appreciate being cussed at and having the f word used every other space. It shows the writer to be small in mind and childish. If you have any thing to say about this subject, then write it here, without the swear words and try to give as many facts as you can. I was told she did not have any classes taken and that she wa... read full review »

I am a 39 yrs old female that works in nursing for over 29 yrs and for the last couple of years I noticed that the cherokee brand of uniforms only carry there pockets of the back right side as to say that everybody uses the right side. Unfortunately I have some limitation on the my right side so I have always depending on my left side which included a back left pocket. Hopefully with this complaint you could go back to pleasing and not limiting your clothing only to right back pockets that doesn't help the left handed person. Thank you, Aneater from Maryland. read full review »

I am using onida w018 1.5 tn ac. Whenever i put that on it always shows the filter light on. I clean up the ac filter but that light is not going to off. That light always light up. AC is just 3 months old and its compressor automatically off n on without putting on energy saver. read full review »

I have in the last 6 months looked at my credit report a few times with a balance of $195 as unpaid and sent to this collection agency. I do not know what this is for nor have I been contacted. read full review »

I bought the audio portable system in 21 may 2006, and since 6 of June 2006 the problem had started which is lasting till now. I have already submitted my system with service center in New Delhi but still waiting for the reply from Sony people, but there is no response from any one. Its almost 1 month above i have submitted my system there but so far no one updated me for the same. Sony has just a name not the quality, i m being frustrated now to give my feedback to this site, Sony people really don't care for its customer... read full review »

SCHOEN'S , Inc. 48 S. Washington St. HINSDALE, IL 60521 630-323-2400 My $300+ dress was completely ruined due to the incompetence of schoen's employees. It was pressed, when it should have been lightly steamed due to the fabric. No apologies were made and no effort was made to rectify the situation. It was simply dismissed as no big deal. This was my Bridal shower dress. The worst customer service i have ever recieved. Also, the employees' attitudes is an embarrassment to the art of customer service. They work in hinsdale, not own it! Learn some manners, please!!! read full review »

I had purchased a Condo with Suntrust Mortgage Inc. and part of my closing fees, that I paid, was to settle my outstanding accounts of $178.00 paid to Sprint PCS Collection to Calvary Portfolio Service. That was last month June 25,2007. I applied recently for a credit card with Suntrust Bank and was denied. The reason was that I have still an outstanding balance according to Experidian. I called their 800 number but to no vain was an automated machine. People beware! read full review »

I signed up with Matchmaker International about 2 years ago (2005) with a lifetime contract $3,000. I received about 6 referrals all of which were a joke. The first man had kids, was not divorced and was on wick. It didn't get much better. I have just found out that the Evansville branch of Matchmaker International has been closed down. I would like to find out how to get my money back. It is hard to have a lifetime membership when there is no company in the area to have the membership with. I don't want to have to consult... read full review »

I have the tata indicom connection. Form the date i have booked for the connection it is worlds worst service i had from the Tata indicom. Presently the walky set which tata indicom have given me was defaulted. After so many creating the request the walky set has been replaced by the old worst handset given to me. The replaces handset having some problems Hence i requested to provide the same model for which i have applied for the connection. From the gurgaonservice center it was told to me that they don't have the model 350T in... read full review »

Ordered and paid for wallet and they never made it just ignored us and we never got our money back. Their store sucks. read full review »

I bought a pair of what the Mason magazine called navy slip on sandals. When I received the shoes they were a gray blue not navy.I paid for the shoes to be returned and then received a statement billing me for the freight that was originally charged when they sent the shoes. I sent the payment statement back asking them to credit my account, being that the shoe was mis-represented..one month later I get another bill for the $8.35 freight charge with a $10 late charge, I again sent the statement back demanding they credit my account... I just... read full review »

I asked for a $1.00 trial + 6.95 S&H. I received my trial bottle and my checking account was charged $69.95! This amount is needed to pay for prescriptions as I am disabled and living on SS disability. How can I return my money? Return address: Vitamin Warehouse 920 W. PRAIRIE DR., STE. L Sycamore, IL 60178-3123 read full review »

The above mentioned company has already been paid but refuses to deliver my final satisfactory product. The promised quality and guarantee in their website but i doubt it as they have not extended any to me. Regards, Patrick read full review »

Below is a good format to use when dealing with Afni or other scam debt collectors. Another 'Verizon' scam. I have never had Verizon as a phone carrier and I have never even owned a cell phone! I haven't lived in the state they claim its from for over a decade. It seems they figure Verizon's customer service is bad and went back 10-12 year old phone books and mass-mailed out these 'chain letters' with random amounts to many people figuring at one point we all had / have a cell phone and are or have been Verizon... read full review »

Integratel / The Bill Resource was spotted on my phone bill, I tried to call The Billing Resource at1-800-296-8079 only to discover that the number was disconnected. I called my phone company, AT & T for help, and they gave me the number for Integratel, I contacted them and they transferred me over to The Billing Resource, now according to the woman that I spoke with, she informed me that my son signed up online for a $1,000.00 worth of free coupons, I found this hard to believe because he is 18 and could careless about coupons. I told the... read full review »

I live in Waterloo and own a 2002 Chrysler Mini Van - Yesterday when I went to grab the front edge of the hood to open it a large piece @ 2" by 3" crumbled in my hand. It had been bubbling a for a few months along the front fright edge (@ 12 inches and up the right side towards the windshield @ 18"). The rest of the van is fine. Is there any hope for compensation? Thanks, John Backewich read full review »

I just finished a session with HP customer service over there over invasive license agreement for a deskjet 1300 series printer. My simple complaint was I just want a printer driver that does not give HP the right to search my computer at any time and access any data they desire. If this is not the height of big brother attitudes it is to me. It is time the manufacturers learn that gathering marketing data and other personal information is not their right just because they seel me something. HP customer service attitude wa... read full review »

No matter what the name is they are terrible business people I have been back and forth with them for one and a half years, everyone you deal with either gets fired or quits even the attorneys. I live on the east coast and just want to get a refund my pool has sooooo many problems I don't know where to begin. I've gone to BBB hearings 2 times they don't show up, they lose and just don't care about the consumer Someone out there has to stop them from ripping people off. WE NEED A CLASS ACTION SUIT! Is any one interested in representing us? Loretta Steffy King Of Prussia, PA read full review »

Best Buy, on South Hayes Street, in Pentagon City, Arlington, VA. I called the store three times to find out if they had a specific computer product. Each time, I pushed the number for the computer department. Each time, someone picked up the phone and then hung up. When I called Customer Service at the store and described the problem, the person who answered said, "that don't got nothing to do with me." I asked for a manager. After 15 minutes on hold, I hung up. read full review »

Last Friday I purchased 2 pieces of luggage from JC Penney from "Liz & Co" which is apparently a Liz Clairborne "licensee" company called Banda nco. It was a gift for my daughter's 18th birthday as she was taking her first trip alone and was going to Scotland. She is recovering from a broken arm and broken sternum from an auto accident, so I wanted something easy to handle and reliable. I paid over $200 these 2 pieces of luggage. The wheels on the big bag broke while going through the airport. I contacted JC Penney... read full review »

Guaranteed Price Moving LLC 282 Newark Avenue Jersey City, NJ 07302 Tel: 866-466-6836 My customer rep was Ben Haley who was cordial and helpful but was apparently new on the job and had to consult the senior person around (assuming the owner Guy Cizner). On July 23 2007 I telephoned Ben to change my quote from a 3-cushion sofa to a sectional with 2 sections. Ben made the change but apparently did not know about sectionals, and in the inventory marked it as only 1 section when in fact the inventory list asked for number of... read full review »

My son had a contract with cingular - their service was horrible - either rude or would make promises not kept - bill was never the same - he spent hours on the phone trying to get things fixed - the store fronts would tell him one thing - customer service would say they had not authority - finally a phone rep told him to cancel his service if he was so unhappy - so he did. Now he is being harassed by a collection agency for $386.00. Thus far he has not returned their phone calls. The lady is rude when she leaves messages. This is uncharted waters for us. Any suggestions? read full review »

Today I received a message from Hollywood Video with two telephone numbers to call, but no particular person who would take care of this. I am hoping we can get somebody to help her get the money they owe her. Thank you. Hollywood Video 3150 California Street San Francisco CA My 18-year-old daughter worked at Hollywood Video last year, and when she left they owed her about $300. Because she did not receive the check before it expired, she asked the store manager to help her get the salary due to her. She was told she had to ask... read full review »

I live by Medina Lake in Texas. I noticed that none of the foodservice people in this area know anything about sanitation. For example, none of the cooks wear hats or hair nets. I noticed this at several facilities. For example, I noticed this at the Dancing Bear Saloon and the Red Cove Cafe/Marina. read full review »

Stay away from the web-site USAMedz. For over two month I've been trying to receive the medication that I paid for but never received. Their on-line Customer Service is a sham, I waited for over an hour for a representative to answer and when no one answered, I've left countless emails and received the same information that "Some one will contact me within 48 hours". USAMedz has a wonderful looking web-site but is as bogus as the day is long. read full review »

I recently purchased Corel Knockout2 at a retail store ($99.99). The minimum requirements on the outside of the box stated the program would run on Mac OS X, and Adobe Photoshop 5 or higher. The package was printed in Aug 2006. After opening the box and reading the readme file on the disk I saw that it would work only on Mac OS X.3, not the current OS x.4.9, the current version and Photoshop 5, 6, or 7, not the current CS2 or CS3. After spending 4 hours trying to email Corel from their website (didn't work), and spending over an hour on... read full review »

We boarded our 5 month old puppy at Dog-tel Hotel located in Ocean City Maryland on July 21st and 22nd. When we came to pick up our puppy, her baby blanket was missing, a toy was missing, she had been given no treats we had sent and she had missed a meal. When we asked the staff what had happened, we were told that "they were busy. There were a lot of dogs there and that she got the same satisfactory treatment as the rest." The rudeness continued as we were yelled at for confronting them and no apology was given. We asked for our money back and they refused. PLEASE do not send your animal to this facility. read full review »