I purchased a Panasonic 27 inch HDTV from Circuit City it was less than two years old when on December 2, 2006 it started to smoke and give off noxious fumes. I unplugged it and contacted Circuit City. I thought I had peace of mind because I had purchased their (Advantage Protection Plan) which now has become a total disadvantage. After talking to Circuit City's outsourced customer service department somewhere in India I received a call a few days later from a local vendor who was going to make the repair. Now the trouble begin... read full review »

I am against at the kind of product Sony sells to gullible customers like me who purchased the color television set Model No DA29M80 , Registration No 0273627, Serial No 6200177 on 18.9.2005 by paying a hefty amount of Rs 47,500 from the Sony world Show room at Noida. The Sony world people marketed that I am purchasing a TV which is futuristic and better than other company products. He even told me that I purchasing a trouble free television. However right from the day one I noticed that the color was not proper. However when the... read full review »

Dell Sucks! Within the last two months I purchased THREE Dell computers – one for me, one for my son Ryan, and one for my son Brandon. Ryan’s computer was a little slower than he wanted so he offered to pay for the upgrade. He called Dell and Customer Rep L. May told him he would have to pay 15% for a restocking fee and shipping charges to return all three packages (the monitor, the speakers, and the tower). When he explained everything was good except for the tower, she said it didn’t matter. To return the tower he has to... read full review »

My complaint is against M/s Videocon Industries. It is with regard to both the product and the services. The services are provided by M/s Steadfast Homecare Electronics Pvt Limited, who has taken the franchisee for undertaking the consumer complaints. I bought Videocon air-conditioning unit (window) in the month of Jul 05. Precisely after 13 months in the month of Aug 06 my a/c unit started giving problems. On lodging complaint it took close to a month for attending the complaint. The service personnel who came found that there is a... read full review »

I have purchased nokia 6131 on mid of November 2006 from my first salary. And in the second day it has the dark linings on the display.I had given to service centre in bangalore.They repaired it in 2 days but its speaker was mute. Now again in 2 days from the repair it started that dark linings in display and speaker off. we had to submit it to Bhopal Nokia Service Centre.It has been more than 5 weeks and they are telling they dont have the materials. It was gift for my brother from my... read full review »

Do not buy a camera from these people, EVER! On October 6, 2006 I purchased a digital camera from Japan Camera in Scarborough Town Centre. Three weeks later the camera did not work and I took it in to exchange it. When I produced the receipt I was surprised to find "All sales final, no refunds or exchanges" on the cash register receipt. I did not see this and was not informed of it when buying the camera because my visa receipt was stapled on top of the register receipt (sneakily done by the salesperson) They did take... read full review »

I have purchased one Nokia Handset from Nokia Priority Dealer (Punjabi bagh , New Delhi) in the month of November 2006, Model: N72 black color after couple of days my handset started giving me problems like whenever i talk to someone voice brakes or sometimes i couldn't hear other party or they can't hear my voice i did visit nokia service centre in Naraina. After dialing some numbers and checking my phone they mentioned there is no problem now till today my complaint has not been resolved and my handset is not working properly it... read full review »

Several months ago, I bought an expensive Sears Kenmore high efficiency washer for my wife and four kids. Since then, the washer has had catastrophic failure and every attempt to fix it has resulted in some excuse for more parts. It is going on a month, and my wife, kids, and now sick daughter (with the FLU) are knee deep in laundry because my wife has to run to the Laundry mat while SEARS REFUSES to make this right. There is no indication that this will be fixed ANYTIME SOON. The repairman has even recommended that SEARS replace the... read full review »

My refrigerator is fault and I have been contacting 1800 1100 11 and customer care No 080 6669500 and daily reminding them. Every day they are calling me and telling that somebody will come and attend my complaint. Since 15/12/2006 I have been pursuing my case. I suggest everyone do not use or buy Samsung products! read full review »

Bought an Acer model Aspire 9500 laptop PC fully loaded for more than $1950.00USD in March of 2006. Came with 1 year warranty. With better than 50% battery the unit died while I was using it on a recent plane flight, I had an isle seat, no one in seat next to me, unit was being used as per the Acer intended use instructions. Sent the laptop to repair facility. Received voice message on cell today by Acer 12/21/2006 that a gooey substance was found inside and I must pay $449.00USD for repair by tomorrow or else. After many attempt... read full review »

I had purchased a laptop i.e. Compaq V3133AU on 16th Nov. 2006 and I came to know that I have an option to select the “Mobile Jabra Bluetooth Headset” as a free gift in www.hp.com/in/promotions by sending the Demand Draft of Rs. 200 drawn in favor of 'Solutions Integrated Marketing Services Pvt. Ltd. payable at New Delhi towards handling and processing charges with a copy of reseller purchase invoice of the eligible system mentioning the redemption code generated by filling in online claim form on the invoice copy and with the... read full review »

This review is not so much of the product, but more of Hewlett Packard's Customer Service department, with whom I am extremely disappointed with. We bought an HP Pavilion dv9000t notebook through HP's website and received it in the mail six days ago. It worked fine for a couple of days, and now the notebook won't power up. We tried troubleshooting tips online, we tried chatting with an online technician, and we tried speaking with someone over the phone. All led to no results. We were so disgusted that our notebook which... read full review »

I cannot believe how many companies have decided that websites and forums initiated by random people are sufficient modes of customer support. I do love the FAQ sections as they often answer the questions that I have. What do you do when your question is not there? You try to reach customer service. I am a fan of the online customer support and even the emailing option, as I know it is efficient for companies. But why oh why would a company have neither of the services just mentioned? I have a problem with my iPOD Nano and it is not... read full review »

I have a LG 29 inches TV , which had some problems so after 3 complaints the authorized service centre (Bionic --Tel : 0120-6575110/111 )at Greater Noida , UP sent the Engineer for repairing the TV . He had no parts to be rreplaced,as during the complaint launched I had already inform LG call centre about the fault . Then i took next 2 days for him to get the parts -- me & my husband both are working , I had to take leave for 4 days& keep on waiting for the person to come & repair my TV . After repairing the TV he said that if the... read full review »

My Net10 Go phone had 1400+ minutes as of Thanksgiving Day. On the day after Thanksgiving, I tuned it on and found the minutes was reset to 0 minutes and the due date was reset to 00/00/01 and I was not able to make any calls due to the 0 minute. I called the customer line at 1-877-836 2368 and I was on the phone for at least 40-50 minutes talking to the technical rep who had a very heavy accent and it was so frustrating as we don't understand each other and had to repeat things over and over again. She had me enter a series of codes and... read full review »

I returned some ink cartridges to Clickinks the day I received them, because they were not what I wanted. (Clickinks promises on their web site that they will give a full refund for any unsatisfactory product.) Clickinks received my registered mail package on Dec 2; I spoke with Clickinks consumer representative "Melissa" on Dec 4 and she said that the refund would be handled by Dec 6. It is now Dec 18, and I still have not received my refund. Melissa has sent me 2 or 3 emails in response to my queries, each time saying she... read full review »

This is my inquiry to Sigma Corp. about the Sigma lens I just purchased from Express Camera. I am in the process of purchasing a new lens for a Canon Rebel XT from Express Camera. This lens was suggested over the 17-85 Cannon lens for the shown price I have contacted the store to find out why I do not see this lens listed in your catalog at this price? I see the same lens (18-125) at considerable lower price. The store ad indicates a list price of $1489.99? I was told after placing another call after my order that thi... read full review »

The Mobile Solution owes me $50 from a phone I returned to them but the manager incorrectly refunded as cash rather than credit. I was told by the new manager that this was a mistake but that the check would be mailed to me within a few weeks. It was now been well over two months and I still have not received a check. Worse, when I tried to find out about the status of my refund, I was treated rudely, given no information, and hung up on. Below is a copy of an email I sent to the company: I am writing you to request that you immediately... read full review »

Buyer beware! Do not purchase a compute from dell corp.,under the so called"interest free plan". This so call plan does not exist. Their interest free plan has an annal percentage 29.99% and i am a preferred customer. Can you imagine how much the interest would be if i weren't a preferred customer? I purchased my computer in April, 06, after seeing a promotion advertising no interest for a year. This was on t.v. And also in a flayer. After three months, here comes the interest. After many many phone calls, and not being... read full review »

I had purchased N-70 in Apr 06. Given set to Nokia Care in Gurgaon for repair in May 06. Since then the set is frequently given to NOKIA CARE at Kolkata, Siliguri and now at Bhubanewar. Set is still under warranty . Costly set with unsatisfactory service. I strongly feel the company should replace the set. read full review »

I had purchased one Digital Camera (Aipitek DV 8800) online from Indiatimes shopping site and the Seller of the Product is Wespro Corporation Mumbai and the cost of the product was rupees 9995(10000) with bill & warranty. I got the delivery of the product on 5th of October but after 10 - 12 days Camera had stop working. Then I contact the customer support of the Wespro Corporation So then they ask me to send back the product for replacement and within 7 days I will get my product back. I had done the same and send it through courier and it... read full review »

Do not buy anything from Express Cameras. Look for authorized dealers only on the internet and if possible visit the stores... I was totally ripped off by Express Cameras and its 6 months since last time I tried to do anything about it. I was so disappointed and frustrated of not getting my right product and not being answered. I just gave up and tried to forget.. hmm i guess I cant forget and I cant forgive myself if I dont warn others about Express Cameras. It was the first time I bought something expensive thru the... read full review »

My self Dr. Anuj Garg and this mail is regarding complaint against HP service group in Delhi:- I bought laptop Compaq Presario V2000/ED127PA in Feb 2005 serial no CNF5461RY2 in Feb 2005 Now i am getting problem in battery backup and regarding this problem i deposit my laptop on 23 Nov 2006 at HP service center Hewlett-Packard India Pvt. Ltd 24-30, Okhla Industrial Estate Phase III (Near Kashyap Motors) New Delhi 110 020 India Phone: +91 11 2684 6000 Fax: +91 11 2684 6030 Having complaint no 2210508202 , but i... read full review »

My Kenmore oven tore my 1.5 mo baby's finger down to the bone....hard to find anyone to speak to so call me. I have emergency room records. not looking for a law suit, perhaps w/bills ensured. Chris 303-288-3218 read full review »

I ordered a Z61t thinkpad from Lenovo on 11/14th 2006. It was shipped exactly one month later on 12/13th and is supposed to be delivered by UPS on 12/22nd. Complaint #1. In spite of being the 3rd largest PC producer in the world, Lenovo is taking more than a month to ship a laptop. Complaint #2. The customer service reps have no clue about when your system might ship. So calling them is just a waste of time. Complaint #3. After going through several forums, I realized that Lenovo has this problem for the past one year, which... read full review »

Great product, evil company. sign on via internet. But have to cancel via snail mail more than 45 days before your account is to be renewed. No one answers at the company number, the auto answerer machine operates in circular fashion, and you can't contact them with this complaint. Do NOT SIGN WITH THEM! read full review »

I was suckered into ordering from Peach Direct. I was excited that I finally had the digital camera I have always wanted. Well here it is 1 month later, and I still have not received my merchandise. When you call customer service, you get the same response. "Order is pending" My favorite is not once but twice I was told that the shipping department does not update their records regularly and it may already be on the way as we speak. My response was I was already told that two weeks ago. I informed them that if I did not... read full review »

Below is my communication with Apple regarding my attempting to cancel a .Mac membership. They were contacted and only refunded part of my money although I got in touch with them in enough time. This is what this very successful company's customer service looks like. On Tuesday, November 28, 2006, at 02:26PM, [email protected]> wrote: Dear Toni, Thank you for contacting Apple. From the information provided we are able to determine you wish to cancel your .Mac subscription. .Mac accounts are automatically... read full review »

For starters, I just finished reading pages upon pages of fellow AW owners complaints. I truly feel embarrassed to be writing these complaints from my AW Area-51m 7700, of which I spent $2832 on. Assuming my computer will work throughout this post, I have a few things I'd like to say. 1. Like other Area-51 owners, less than three (3) months after receiving my laptop/desktop replacement (this thing is hardly a laptop) I began experiencing problems. First of which I noticed was my optical drive. It, too, as in other cases makes a loud... read full review »

I purchased over $700 worth of equipment from X10. They sold me the wrong software, and took over a week to figure that problem out. After they gave me the correct software, I found that it is not totally compatible with my camera, the web page to control the camera is not available via the web, and the customer service reps are ignoring me 100% at this point. I have left a message and e-mail for the president of the company (Alex Peder) and have received NO response. You should think more than twice before purchasing anything from this company, once you receive it, you will be on your own! read full review »

About 1 1/2 years ago, I bought a central air conditioning unit from Sears. I decided to go with Sears because of their "commitment". " Sign a Satisfaction Certificate - we are not finished until you're pleased as can be." " Relax you've chosen Sears: We're the nations largest provider of home improvements, now the rest is easy." The job I received for over $7,000 was sub-standard. The ducts were run into wood bays which produces black mold, the system never cooled the house, one of the large duct... read full review »

Re: Complaint about incomplete delivery of HP xb3000 Notebook Base I have purchased HP PAVILION dv9010TX Notebook PC the details of which is as under: Serial No. : (S)CNF6360YWB Product : (1P)RE164PA Option : (30P)ACJ Model No. : dv9010TX Seller : M/s ENFOTECH C-1 GF, ARUNA PARK, MAIN VIKAS MARG LAXMI NAGAR, DELHI-110092 . PH.: 011-41398100, 93503-52896 Bill No. : ET/1161/2006-07 Dated 30-Nov-2006 My... read full review »

I ordered a Sony Vaio laptop on 11/27/06. I was told all of the components were in stock and that the item would be delivered by 12/14. The item has still not been assembled. I asked for assistance and was told there was no way to find out why. I asked if they would change delivery to overnight and they said no. I submitted 3 e-mail complaints and they were unresponsive. Lousy service. read full review »

I placed an order for a wireless internal card thru them and each time I check the status of the order it states "in process". I've called several times and they continue to play games with me. Each person states that I have to call a different number and after 2 days I was finally told that the order had been released to the warehouse but I still haven't received my order which was supposed to ship next day air. I have already been charged for this order. read full review »

We bought a Pavilion DV 1000 from HP in August of 2005. My daughter used this laptop for college work for about 9 months. I sat idle over the summer months and when she returned to school in August of 2006, she started to have problems with the unit. She called HP - warranty had just expired on the new unit. She asked about buying the extended warranty and specifically asked if that would cover everything about the computer. They said 'yes'. She paid them $99.00 over the phone. Then, she was told she had to wait 30 days for service... read full review »

On Dec. 4 I very excitedly ordered a Ceiva Digital Photo Receiver as a Christmas present for my mother, who lives several hours away. It's a great concept: My mother can just plug the "frame" into the wall, and each night the pictures update from a website where my siblings and I post them. My mother is not technology-literate, and I do not send "paper" photos often, so this gives her a way to see updated photos all the time. I checked the status of my order online Dec. 6 and was disappointed to note that it read... read full review »

My sister ordered my daughter an iPod online and this is what she had to say about the experience: I can't believe how difficult it was ordering the thing! I should complain to Apple. I've never had such a hard time. Between the questions it asked regarding the county it was going to, and the signature requirement I just about gave up. They even phoned me this morning because they said there was some confusion regarding what was the billing address and what was the mailing address, although when I gave him the information he... read full review »

Jenn-Air, the name is supposed to be the ultimate, the top of-the-line in home appliances. I purchased the entire Jenn-Air Professional suite: Dual Gas Range, Dishwasher, & Over the counter Microwave. Waited the 3 weeks for it to be shipped and installed. Then tragedy struck. The microwave has two latches inside the door which keep it closed, the bottom hook fractured and now the unit is non-functional. This happened on October 14th 2006. Maytag is the authorized repair for Jenn-Air, I called them, explained the problem, the... read full review »

Ref: Complaint was registered with Public Relation Officer, Customer Care Center, Sony India Private Ltd., Pune on 8th Dec. 06 We have purchased a system made of Sony – Model No. MHC-GNZ88D/CE12 Sr. No. 6102835 on 27th October, 2006 through Darshan Electronics, Pune. When the system was installed on 27th Oct, the system was not functioning at all and on the next day i.e on 28th Oct. they replaced with another system. This is to make it your kind notice that, the same system stopped functioning on 7th Nov. and we registered... read full review »