CATEGORY: Automotive
Safe Auto.com
I've paid to have Safe Auto insurance for almost 6 years now. I was asked by my State's Dept of Safety to provide a specific form to them. For the first time since I signed up with Safe Auto, I called their customer support to request a copy of the form...seemed easy enough. I was told it would take about 48 hours to process and I would need to call back. So I did. The next I called (48 hrs later), I was told that the form would be faxed to me. I only recieved a fax of my policy and not the form I request (remember - I was asked to... read full review »
Foster Ford of Holton Ks
I bought a 2004 F150 from Foster Ford one month ago. The truck was scheduled 3 days later to be serviced to apply a tail gate cap, replace light in instrument panel and check on a noise in the motor. I was told the truck "would be right" when it was ready to leave the lot. The noise in the motor is a cam timing sensor. A 2 yr, 24 month warrenty was verbally offered if this noise couldnt be fixed, but then was retracted when I was told this was a $1100 cost and that it would not be done since it did not harm the performance of the... read full review »
Firestone auto service
I had been a customer of this Firestone for years, but good managers are all gone but the greedy ones. Went in for an oil change and check on some noise issue. Told the bill will be $1600+ but 10% discount. That is 50% of how much my car is worth. I declined and went picked up the car. Guess what, instead of free inspection they got me for 22 bucks. Guess what, they are not getting me for the $1500. Went somewhere else and received a free inspection and with labor... $660 for the same fix. Matter of fact that there are some phantom part... read full review »
Gerald Hampton
I have been buying tire from town Fair for over twenthy years. I call and talked several times with David to about buying a tire for one of my cars. I had brought a tire for the same car about five months ago.
He said that he would sale me the same tire for the same price. But when I went ther to buy the trie he would not sale it to me for the same price. This is bad business. read full review »
Tuffy Auto Repair
The following is a copy of an e-mail that I have sent to Tuffy Auto Repair on Tamiami Trail in Port Charlotte on 01/20/09, with no response. I also called their Customer Service line and have yet to be offered any type of resolution other than paying for the full repair and damage by the repair shop;
~~~~~~~~~~~~
I have my Dodge truck in your Port Charlotte store for a tune up. One of your mechanics broke off a spark plug in the engine. Your manager called and said that this is somehow my responsibility to the tune of $1100. I did... read full review »
Town Fair Tire - Saugus, MA
Back in Nov. of 2007 I purchased a set of Dunlop 195/65R15 tires for my 2004 Volkswagen Jetta GLS 1.8 T. They were replacing the Michelin tires that originally came with the car. That being said, i was in for a headache beyond imaginable.
First, i purchased the tires through a licensed reseller for Town Faire Tire because he's a local shop owner and I happen to know him. That being said, Town Fair supplied the tires and installation. Now, within 6 days of them being installed one went flat. It was a puncture and they took care of... read full review »
BrakePerformance.com
I ordered a set of Rotors with pads included for my vehicle. I received the correct rotors, and 3/4 of the correct pads. But 1/4 of them were incorrect. I had the vehicle already torn apart, and the mechanic was involved in the job. I had to purchase alternate pads that FIT my vehicle at an additional expense of $85.00, and pay extra to have the mechanic remove the incorrect pad set that he had already installed, and install this COMPLETE set. When I notified the company of this dilemma on their next business day, they said they would only pay... read full review »
Rickenbacher Group
Rickenbacher Group has reported charges to credit bureau concerning bogus charges on a car I owned over 15 years ago. This is a new fraud operation designed to extract money from victims by working with towing, storage facilities and credit bureaus. Rickenbacher has their clients to look on their lots for any cars they trace to the last owner and claim towing and storage charges which Rickenbacher will then report to credit bureaus. I have reported this to the Texas Attorney General to investigate and I suggest other victims do the same in their home states. This must be stopped as any previous owner of a car can be victimized in this way. read full review »
Insurex, Allstate, USAA
My community college attending daughter was in a fender bender in her car (registered to me) and I thought we were insured. Due to some technicality that I'm still trying to figure out, Allstate says that we were not covered on the date of her accident. USAA sent me a bill for the $8, 000+ they said they paid to their client (for a broken head light?), followed the next week by harrassing calls from their collection agent, Mary Tomio at Insurex Inc. Mary threatened that if I don't pay the entire $8, 000 my own car license and... read full review »
prestige_partzs
On the motorway one night my car (MR2) developed a huge coolant leak. The engine overheated badly and had to be replaced.
I purchased an engine from a UK ebay seller called 'prestige_partzs', which is run by a gentleman called Khaled. The engine was advertised as refurbished, under 30 000 miles, with a warranty and a tracking number.
The engine arrived at the garage I was using and the garage installed the engine (with difficulty because the engine wasn't quite right as it was not an MR2 version of the engine - the... read full review »
vehcicles/Serra Chevrolet germantown
Serra Chevrolet told me one price of my truck with my tradein. They in turn got $1500 down and $500 rebate then charged me over $3, 000 for gap disability life insurance that gap said I was not eligable for. They also added the payoff on my truck to the financed amount and that wasn't the agreement. I was told from Gap that I paid too much for my new truck leaving me a balance of over $6, 000 on my stolen truck. Had this not happened I would have paid for my truck and extra insurance that Gap said I wasn;t eligible for. What kind of kick... read full review »
NISSAN NAVARA
I have had a problem for the past six months with an air conditioner for this car not working on days when temperatures are above 20 degrees celcius. This started when the car was at 36, 000 km, a thing that never happened with my old hardbordy (at 160, 000km) and my corrola (at 250, 000km).
I have taken it to the dealer more than three times with no success. I live in the hottest part of swaziland where temperatures rise upto 40, and with a car like this you get to the office wet like an olimpics runner.
Kindly get an expect to assist
Regards,
Muzi Dlamini
Contact: 00268 603 5997 read full review »
Wachovia Dealer sercice
Rude and poor customer service, such a slow processing times that the payment posted on time is considered 30 days past due.
Terrible experiece, horrible people to talk with, hard to get them to work out something...
Because of their unprofessional work i have past due on my credit file while i have done all on time
Poor stuff read full review »
James E. Cutchin
I tried to rent a car from Trifty using the money card on 01/10/09 they put a $350 deposit and then when they couldn't rent the car due to it being a money card they voided the contract out. I feel when they voided the contract my deposit should be automatically return back to the card. Now I am being told it will be 60 days before the money is return. This is totally unacceptable when Thrifty release the contract there is no more responsibilty to the moneycard since I had to use another card to rent the car and a $350 deposit. Thrifty... read full review »
freegascentral.com
still havent got my free gas fro you guys...
looks like you a fruad out fit ...
will be contacting the attorney general about this matter read full review »
bmw 650 low profile tires
My 650 coupe has been into the dealership 12 x in 16 months . run flat tires, low profile tires pot holes . End of story 8 replacement tires, 3 rims and hours spent in the dealership . BEWARE LOW PROFILE TIRES ON THE 650 . All my friends have had similar problems . I have spent days at the dealer waiting for my car. I would never buy a bmw again read full review »
Grease Monkey
While waiting during the oil change, the tech that was working on the car stormed in and screamed something and then abrutly left. So i contuned to read my magizine. Five seconds later the door is violently opened and again the tech screams. I take the "hint" and say are you talking to me. He storms over to me and calmly asks if i would be interested in another air filter. I calmly tell him no. He turns, walks to the door and tells me looking away from me "answer me next time i call you ya "jack ass" ". Now mind you... read full review »
All American Transmission Repair
I own a BMW. I was driving it with my friend and it started surging and just dying. The transmission wouldn't shift. So I had it towed to 'All American Transmission Repair' on Fountain View on Saturday. They were closed. I was hoping they would work on my car when they returned.
My friend dropped me by on Sunday, my car was gone. 'Big Bob' was there as they were decorating the office for Christmas. I said, 'Where's my car?' 'I had it towed here to be worked on?' With a straight face, he... read full review »
Paragon Acura
I am an ex employee of Paragon Acura. It was the worst job that I've ever had so far. Complete torture to get out of bed everyday and go there.The most unorganized dealership by far. Employees are treated worse then garbage. It's pathetic. They can't even throw their employees a Holiday party the employees throw it for themselves and have to pay $50 each.Also no employee parking at all so everyday you have to search for a spot or deal with getting tickets.
They also have a big problem with women in the dealership. They... read full review »
Art Hill
Totally took advantage of mostly about warranty and condition of vehicle. Misinformed as far as condition of vehicle, but i imagine we've all been in that position dealing with a car salesman.
The biggest problem was the purchase of extended warranty. Was told everything was covered and i purchased top of the line warranty for $1300. What i received was the bottom of the barrel warranty.
I was misinformed about all aspects of the warrantys and found out later that the same warranty trough the dealership could have been purchased... read full review »
Integrity Dodge
I purchased a truck from Intgrity Dodge in September of 08. First thing, they sold me a truck they didn't have, (this was an internet buy) it then took 2 weeks to find a replacement truck at another dealer. I had to drive to another state with the salesman late at night to receive the truck. I must admit, this was by my choice as I wanted the truck right away and had no time for any further lost time.
After receiving the truck I pointed out this truck was not equipped with carpet although I paid for it. Salesman said he would take... read full review »
Toyota Of Orlando
I traded in my car and I brought a copy of my credit report showing how high my score is, they said that they didn't use the fico scoring, they used the beacon scoring and that my score was much lower with beacon, and I would have to pay a higher rate. They quoted me 439 dollars monthly on a 16k car.
I have some finance experience and knew the payment should be no higher than 350 and said I was leaving. Then they lowered it to 350. They only had one finance agent available and we had to wait until 1 a.m. to meet with him.We took the... read full review »
NATIONWIDE RECOVERY LORRY
On the morning of 15th January 2009 l was making my way to work as normal from West Moors along the A31 towards St Leonards/St Ives towards Ringwood and at the roundabout at (which we will call the of boundary lane end) had to stop as a a car was coming around the roundabout from boundary lane road onto the roundabout then i produced to go onto the roundabout an this Nationwide Recovery Lorry (loaded) came beside me and then completely cut me up ! l had to brake so hard before he took my side off ! So l let him go on and he carried on... read full review »
Extended Auto Warranty
I want this company put away for good! No one should have to put up with the type of mess this company will put you through, I am willing to file a law suit against them along with everyone else willing to do so, because I need my refund along with everyone else who got rear-ended by them. read full review »
Top Class Limo
The WORST SERVICE I HAVE EVER HAD. Their website is full of lies. They are ripping customers off. I was booking a limo for my prom and for a night out with my friends. After the car was late the first time we went out, the driver was nasty and asked for an additional tip on top of the 20% that I already had to give him, which he did not deserve. I was upset and let the company know about it and they did NOTHING, I can not believe that they are allowed to work like that. I was going to go to them for my prom but I WOULD NEVER GO BACK TO THEM... read full review »
Turbo Blow Off Valve JDM BOV Universal Civic Mazda 3 A4
On Dec 4, 2008 i used My CC to buy a part from MRM racing under the owner Chung Lee. through e-bay.
I was told everything was good, that i won the bid, and that pay pal would charge my card. I still have not either received a cancellation on the charge, or the part. So If you please, cancel the charge, cause i laready paid my end of the deal, but i dont want them thinking, they got away scott free. This is what turns me off about buying on line. I will definietly block alot of business from now on !
thank you for your help george alicea read full review »
Dodge Caliber
We own a 2007 Dodge Caliber, love it, but I believe we have a safety hazard which the dealer refuses to take care of it because it doesn't occur when they have it in the shop.
Occasionally, the gear will lock in Park and we could not unlock it & would have to try and try again until it finally would go into Drive. We discovered a small opening to the right of the gear panel which I popped open the cap and there is a button inside. When we press on the button it releases the gear shift.
I feel this is a safety problem and... read full review »
putnam ford mercury ford trucks
3 days of work to my 2002 f250 ford truck turned into 2 weeks of run around from the dealership, then 3 more visits because of there lack of skilled mechanics.I also have Lost plowing customers because they kept my truck sitting in the lot untouched for 2 weeks and my clients didn't care to here that.Stress and aggrevation gas wasted going back and forth and havingto deal with more problems they caused.They diagnosed the motor and saidbecasue they washed the engine it was skipping but it really was the number 8 cylinder coil pack, thi... read full review »
Tires-easy.com
I placed an order for 4 tires on 01/04/09. I pre-authorized my ship-to address with my credit card company to alleviate any problems in that regard.
A week later, a rep from the company called to tell me the tires I ordered (which the website said was at a stock of >40) were out of stock, and did not know when they would be back in. I asked when they would update their site to reflect this, he said their site was up to date.
01/13/09 I looked at the site, said stock was >40 again. I called, happened to speak to the same rep that I... read full review »
1800laonmart
I have been informed by 1800loanmart that when I am late I pay a late charge of $10.00 and my payment goes only to interest on the loan, no money goes to the principle so the loan never gets paid down. read full review »
ID Protive Theft SErvices
applied for a loan and was turn down. the next thing i know they took out 31.98 from ck account that was unauthorized for id theft. this was illegally with drawn .I did not authrize this .call1-866-781-7649 and talked to a lady who said to go to ID theft refund .com there is no such thing.they gave me a cofermation number 3038438 and there still taking money out of my account of 17.93 we are on a fixed income i want my money refunded.
C.H. in ALA read full review »
Online Transport
This company hires drivers and then just ignores any issues they have. A driver hired on with the company 5 weeks ago. First week tells them there is an issue with fuel gage/tanks. Truck is in the shop, supposedly fixed. Driver ran out of fuel with no fuel in one tank and the other tank is full.
Obviously, the issue was NOT fixed. Truck went back in the shop to be fixed again. This happened repeatedly during the 5 weeks the driver worked there. Last week, he was assured it was fixed this time. He took off and ran out of fuel AGAIN. And... read full review »
Auto Repair Warranty.com
I bought a bumper to bumper warranty from the company to cover repairs on a 2003 Chevy van, which at the time had 95, 000 miles on the odometer.
Several months after buying the package, I had to replace an intake manifold gasket, which the company refused to cover. Upon reading the fine print, I discovered that the gasket was only covered if the manifold itself was damaged and had to be replaced.
Shortly after, the water pump went, and after two days of 'considering' the company gave a credit card number to my repair shop... read full review »
RANDY [email protected]
I ordered a superchager from Randy Varner on 15 October 2008 and paid via PayPal transaction id 82392795fn000525c an amount of $114.99. I have still not received the goods and get no reply on e-mails requesting progress on when i will receive the superchager. I personally think this is a scam. read full review »
Flamingo Finance Company
i have been with this sorry ass company for 8 months. My payment is on the 29th of every month I'm a single father of 3 boys and make $9 an hour. I've asked this company to make my loan for a different day to pay them so it wouldn't be so hard mean my rent is due the first so I try to ake all the payments on time I do most of the time I have been late by 3-5 days maybe twice. I have given them my checking account number several times they come back to me saying I owe for returned checks. I told them thats wrong the money is in... read full review »
Kearny Mesa Toyota
Kearny Mesa Toyota advertised a specific price on a vehicle in stock, which I was made aware of by the fleet manager. It was advertised for Sunday, but the fleet manager extended the offer to me in writing (by email) while I got a cash down payment and loan approval from my credit union. He also offered to add leather for a written agreed upon price. Within 38 hours, I had the cash downpayment and loan approval. I went to the dealer and accepted the fleet manager's offer. The vehicle was still on the lot and they took me for a test ride... read full review »
Southern Cars
I traded in my Chrysler Sebering 1997 for a Cadalliac Deville 2000 at this dealership on 09/09/08. Little did I know that the cars so many issues. The day I did the trade in the check engine, service engine soon light was on and I told him right away! I was told it was highly sensored car and they kept having it reset which was not correcting the problem at all. A week or so later the traction control light was coming on. On 11/11/08 I came in to make my payment and to show him all the issues with the car. I had taken the car to Oberry Service... read full review »
BUDGET- Alamo AIRPORT CAR RENTAL
All these airport car rental fees are a thief from consumer. I would ask Consumer Affairs to look into all these car rental at the airport fees:
airport concession fee
energy recovery fee
customer facility charge read full review »
Ford Focus 2009
In September of 2008, I purchased a 2009 Ford Focus. My car's driver side window has a sticker that says "This car is equipped with a Sirius Satellite Radio". When I arrived home with the car, after reading my owners manual, I tried to get the Sirius Radio to work. Nothing happened. I called my dealer, who said to call Sirius. I called Sirius, gave them my VIN# and all that, and they said that the radio must not have been hooked up before it left the dealership.
I called the dealership back and they asked me to bring the car... read full review »
Ogden Auto Plaza
I got a 2005 vibe from them and was told when i left that they found a lender for me 2 weeks later they told me that they can't find a lender and i need to bring the car back today that same day there was a bad snow strom and i called them and told them that i didn't want to crash the car and have to buy it so i would bring it back fist thing in the morning later that night i get a call from them telling me that they were reporting the car stolen and that i will not be getting the 500 down i put on it back. please report and thing like this on this sit so that other people wont get jerked around buy this company. read full review »
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