CATEGORY: Electronics
Eureca Forbs
Eureka forbs customer care service is very bad. From past 3 years, 11 services, I am requesting customer care executives to call up before coming or fix up an appointment for the same. But they have been ignoring my request. I have to phase lot many problems because of there all unplanned visit during guest are at home or late afternoon.
I have registered complaint for the same on May 22nd 2008, “51047 532”which is yet to address. When I am calling to customer care unit on 3988-3333, they refuse to take down another complaint... read full review »
Gazal's Creation
I purchased Acer laptop TM 5002. Serial number is LXA510C0015360FE2EEM01. Due to charger problem short circuit in mother board. I contact service center they told me board is not available with us. If they got it board they charge me the amount equine to a new laptop price. read full review »
Acer Computer
Hi PIC,
I bought a computer on November 2007 from Acer Computer Singapore Pte Ltd.
Within 5 months the computer is having hardware problems and tried to call their service hotline but there was never any responses for over 2 months.
They replied my case via email but is always a few days later and boycotted the appointment without prior notice on 14 Jun 2008 (today), jeoperdizing my other appointments.
Please look into the issue and take necessary actions.
CaseID: 030608-289
Serial: U671535
Regards,
Mr. Foo read full review »
Alltel Communications
Incident
I started service with Alltel on January 30th 2008 and canceled service on February 2nd, 2008. All equipment was returned to the Metro Center location in Phoenix on January 3rd, 2008. After calling Alltel to let them know that I had returned the equipment to the store, they informed me that I have an outstanding bill of $133.31 and that they do not pro-rate and all fees must be paid. I was taken aback by the raised hair on my head! I said I was only with Alltel for 3 days and made TWO phone calls within the My Circle calling plan... read full review »
TVretails.com - New York
I ordered a hair dryer from this company back in April, 2008. It took several weeks to arrive...defective. It was obvious by the package that this was NOT a new product - it had been returned [defective] and placed back on the shelf for re-sale. As soon as I turned it on, the room was filled with what smelled like burning hair. I have been emailing back and forth with this company since the end of April. Today is June 13, and I have YET to receive my refund. I am infuriated at this point and have no intention of letting them off the hook. read full review »
R.T.Services
R.T. Services has made a billing error in the amount of $22.69 and refuses to correct it. R.T. says I owe them for trash removal for June and July 2007. I have provided documented proof that they did not service my residence and that I used another provider during that time.
They insist I owe them and have sent this to a collection agency. The collection agency has now threatened to garnish my wages for a service R.T. Services did not provide to me. I do not owe this money, they did not provide service.
My neighbour has identified to... read full review »
Consumer Gain
Please call me so we can put together a blanket legal suit against this company. I have been a credit manager for 30 years so I have a personal mission to stop these frauds.
Lloyd Eichorn
240-460-5942 read full review »
CoolDrives
These people are very rude and unscrupulous.
I sent back a RAID device that did not work as advertised. They refused the return claiming it was scratched. I NEVER installed it! They are also claiming it came back with power cables missing. However, there were no power cables in the box. I returned EXACTLY what was in the box, in EXACTLY the condition it was sent. I am now wondering if they sent me a used unit in the first place.
They are liars (check multiple sites for reviews) and incredibly rude. You will see dozens of reviews that describe the incompetence and rudeness from these people. Stay away. read full review »
Nokia 3500
My wife bought Nokia 3500 model on 14th of May'2008 from nokia priority dealer. The screen created problems after 12 days of purchase. I sent it to Nokia Care. They are keeping it for a month. But they didn't give me any phone for this period. I am not interested in taking a repaired phone. Nokia customer services are very bad, simply pathetic.
Regards,
Prem. read full review »
Modcom electronics Outlet
I won an Ebay auction. Ruth called 2 weeks later to say the phone I won was missing parts. I was given a choice of another phone (Cheaper) or a refund. I opted for the refund. I never received it. I spoke with Sylvan several times and I always got the runaround with promises of a paypal refund. I called today(6/12/2008) and their phone is disconnected. however the website still allows purchases. WATCH OUT...SCAM CITY read full review »
symentec HP CPC
I was charged two times for my Internet security . On5-1-08 and 5-9-08. The first was 59.98 and the second was 69.98. I have tried to contact them about this and I haven't been able to e-mail them or have a phone no. to contact them. Can you please help me.5b6af read full review »
USA Discounters
I bought a computer from them. Total was around $3000 dollars. It was a Compaq Presario that I later found out was only about $458 at Office Depot. The monitor quit working. After 6 months of them not returning my calls, I called a different store that put me through on a direct line to Customer Service. They do not send replacements. They would give me a $450 credit for an entire new system. That would put me in debt again for $2500 and I am not willing to do it. I thought I had bought insurance with this system. read full review »
Samsung India Ltd
Have just shifted to delhi and was setting up home. After a careful analysis of the market place and the products available, zeroed in on Samsung products to take care of my requirements, But the experience so far has been horrible. And thought i need to warn all fellow members of the poor service being offered by Samsung.
Around 15th april bought 3 Samsung ACs and 1 Samsung Refrigerator... within a month of purchase I have had to call the Samsung service center 10 times due to some problem or the other in the refrigerator. (Gurgaon... read full review »
Subhiska Stores
Subhishka as they are promoting their brand name in TV commercials in actual seems they had come up with very ordinary business plans. They had neither developed their web site for complete information nor their ph no : 60607777 is getting answered. Is this is the service with which they want to penetrate into market? My self was personally interested to buy E communicator from Subhishka. However unable to locate the store i got it thr one of the best served and best deal price retailer 'Alfa' in Andheri.
Just one advice to... read full review »
Cellular-Blowout.com
I ordered a phone from them at a very nice discount. I believed I was getting a discount because I was ordering an unlocked phone. What I discovered - is FRAUD. There is absolutely no way to get in contact with them. They immdiately charge your account, and promise to send tracking numbers and ship the merchandise within 72 hours. I have not heard a word from them, and it's been 6 days.
I just closed my cc due to the fact that they do not provide any type of tracking number, customer service contacts, or responding by email. I feel so... read full review »
Cellular One
Be cautious when signing up with a cell phone company. Get a written contract and fully understand what the cancellation policy is. Don't be charmed by all their unlimited this and unlimited that. Don't be roped in by a seemingly great cell phone deal. It's not about you and it's not about the service. It's just about getting your money and padding their bottom line. The devil is really in the details when you are dealing with this kind of company. You may have no recourse against terrible customer service and terrible... read full review »
ElectronicsNation/Extension warranty
I purchased a 48 month extension warranty for my LCD TV from ElectronicsNation.com. When I needed service, ElectronicsNation.com ignored my request for service. I filed a complaint to BBB with case ID 12022080. The owner of ElectronicsNation.com replied to BBB with such a letter stating that ElectronicsNation.com has a service contract with Philips Priority Service or ServiceNet as it’s owner. Since this subcontract company, Philips Priority Service, is out of business, no one can take care of my case. I am not alone. He has several... read full review »
Best Buy Inc
Bought a Panasonic PV-GS90 Mini DV Camcorder from Best Buy. Went home. Put a tape in to test camera and try it out prior to a trip. During playback, I noticed a green dot on the screen. It was a dead pixel. I went to the store that day to return it. After 1st doubting the defect was there, the return clerk finally admitted seeing it. She says they will take it back----but I will have to pay a 15% restock fee. Needless to say, I was furious.
Charge a customer 15% to return a product bought less than 24 hrs before.
She said that is the... read full review »
Dri Symantec,Luxembourg,L
I renewed my Symantec Norton security for £39.99 but on recieving my Visa statement I find a charge of £29.99 from Dri Symantec as well.
Who is this company I have not purchased anything but my renewal and have no idea why this has appeared on my statement.
I have informed Barclaycard immediately.
Please let me know what is to happen read full review »
Rodgers
I have been with Rodgers for at least 10 years and have never had any complaints. my average cell bill is 175.00 a month, I have two phones with them. i renewed my contract in Oct. 2007 and received two new phones with the contract. The main phone has been in for repairs and re-booted twice since then. The pads have fallen off the numbers so i requested another phone but i wanted a totally different one, as the one i have is falling apart.(i never had this problem in the 10 years of being with them.)i received my new phone which was exactly... read full review »
trutech tv 15 inch
tv two years old and sound going on&off. read full review »
EA orinfinity ward
In call of duty 4 poeple like [ACY]t5y6u7 kill at spun in so you do not have a far chance at the game dont know if he is workin for the other side but when he kills 4 out of 6 ov us all and i mean ALL thetime it is SHIT so can you please do something about these peopl of know one will play it is hapein all of the time and i play alot thanks DAZZ read full review »
Godrej / Washing Machine
I am not at all satisfied with the services provided by the dealer and even company Area sales manager, we got a odrej Washing Machine dated 20/May/08 from one of the exhibitions in PUNE and we got the delivery the other day. NOBODY ever bothered to give us the DEMO instead they took our old machine and went away. The other day i called the dealer from Pune named MEMOREX, he promised us that a company person will be attending us anytime in 2 days(strange answer, isn't it?) no bossy turned up, the very 1st day we when we started operating... read full review »
AsiaaData
I aa having problem with my yahoo id problem is i could not login or logout! read full review »
ACER AM5620
I purchased ACER AM5620 – E1204A in December 23 2007. After I connected I started to discover problems, new-year eve first weeks January, i partially ignored problem, (blinking monitors, turn on and off by itself in sec-two intervals) In the first week of February I called Future Shop, Broadway Vancouver BC and ask if I can bring computer for repair. They took computer returned me back after 3 MONTHS with similar problem, not fix one plus DVD is not working and additional to that, instead of 3 GB memory I have now 2 GB!!
I just now... read full review »
Drive Clone 5
I was charged $59.93 for Drive Clone 5. Iwas unable to download the paid version. I emailed Tennebril for assistance but no reply. I tried to email the download outfit to no avail. Please have the above charge reversed on my Visa account. read full review »
??? antivirus???
The antivrus kept popping up saying we needed to download and we had viruses. We did need to download new software. Iclicked on the company and it was supposed to be $44.95. My computed would not download the software and they charged my account $113.08. Nobody ever answers the phone and the voicemail is always full. Unfortunately, I think at this point its a loss :( read full review »
PhoneIsCash
I sent 2 phones in to Phones is cash.com my so called account says check sent 5/23 no check yet. I have sent emails, tried live help. No response from anyone, I think this is a scam, I cant find a phone # anywhere for this so called Micromedia corp. needed the money for the phones, since my husband died in March, but oh well live and learn, BBB has numerous complaints. This company is a rip off. I would not recommend this company, that doesn’t make a difference I know, they have 300.00 of my phones. read full review »
Videocon / LCD integra 27 HD
I have bought Videocon integra HD LCD TV from Mulund Next Mumbai six months back, TV has started to give problem, although this TV is in Warranty period and I have lodged complaint in Videocon call center (complaint no 7AL000806060006) on Friday but still no technician is contacting me. I have made lots of phone call to their call center but they are also not responding properly. Usually after lodging a complaint technician should come with in two days but they even don't want to response my complaint. It is been 5 days no response from... read full review »
Bang & Olufsen
I had three Bang & Olufsen phones. Volume was not working properly. Salesman told me I needed new batteries, at a price of $37 each. I ordered them. The phones still did not work after new batteries were installed, and the company refused to take back the two that had not been opened. I corresponded with company; no response. When I tried to return them another salesman said it sounds like a microphone problem, which would mean a different repair. This is second time Bang & Olufsen let me down. Phones cost $1, 000. I replaced them with $75 Panasonic set of three. read full review »
Norton Antivirus/Symantec Store
downloaded product from digitalriver.com/symantec store
I purchased a subcription for renew on my Norton 360, and after the download, it would not update, or run antivarus scan, and i have requested the solutions help screen wth no fix, and have scheduled several times for them to call me from the call back help screen and never received a call, unable to reach anyone to get the refund to my credit card read full review »
Hp Pravilion Laptop dv6736nr
To whom it may concern,
I received Hp Pravilion Laptop from Best Buy company because Best Buy broke my last Laptop when it was brought in for repair in April 2008. Hp gave me a one year factory warranty.
Well in three months time my DVD/Cd play could not read Cd or DVD disks. I called Hp Tech on May 23-08 and told them the problem I spent close to an hour with them on the phone and then they decided to have me send in the Lap after I got frustrated with them because they wanted me to fix the Cd player myself and it turned out as the... read full review »
Verizon / LG chocolate phones
I purchased two LG chocolate phones for my children back in November 07. One of them was defective right out of the box. You could talk into it and people would hear you but you could not hear the person on the other end of the line. So my daughter had to wait beyond her birthday to be able to even use her present. 6 months later, both phones are dead. One of them has the same problem as the previous one: you can call but you cannot hear. The other one will just turn on with a blank screen and turn off by itself. I took both of them to Verizon... read full review »
Cell Hut.com
I ordered a cell phone on the 30th of May, and asked it to be shipped to a relative's address on 2nd day air(UPS). The next day I was told that this could only be done, by contacting my bank and making the shipping address a Temp billing address, or they could ship to my billing address. I decided to ship to my address, and then ship it myself, since it would be quicker. I then got another call to verify my address on the following Monday, which I did. They shipped it and billed my account. On my tracking the device, I notice that Cell... read full review »
Norton Virus Protection
I was charged $49.99 for an annual renewal on an anti-virus on my Discover Card 3/21/08 that was not authorized by anyone. I purchased an antivirus from Norton the previous year but it was horrible and I removed it from my computer. I have been unable to find anyone from Norton that will repay this charge. The number on my charge was 63433090BAV read full review »
1 Way Photo
This Company is advertising a low price cameras but in bare bone version - no chargers no batteries etc. They offer the chargers for 199USD. But what is more important and harmful they changed the specification of ordered items. My wife ordered Nikon 18-200 VR lenses, we received for Father day Sigma 18/200 Lense- a low rated one, if compared to Nikon original. As for other reported cases, beside the on-line order there was a specific phone call from 1Way Photo proposing changes, rebates etc... eventually my wife has fallen in the scheme and... read full review »
Mad Dog Multimedia
Hi, I purchased the Mega vault 3.5" aluminium case for HDD. The site does not even exist when I go to register or update my drivers.
Above all, the darn thing does not work, which being the 2nd replaced unit after the 1st one shut down.
S***** cheap stuff I paid $ 40 for - will not recommend this mad dog multimedia products to any one.
The first product did not work. Its power cable was loose and cut off eventually broke. Returned it to the store - thank God they exchanged it - but what was I thinking - to buy another similar product? zeez. maan!!! read full review »
Clickinks
I bought one color (black) of ink for my printer because that is all that i needed at the time, well the ink came in on time but it didn't work with my printer so I emailed them tell them I would like a refund and how do i go about getting one. I did get a respond to my email but they wanted me to put in all the ink colors in my printer so it will work when I only bought one color. I bought 3 blacks and my printer takes 6 colors. I told them that i only bought one color and couldn't do that and that I wanted a refund I never got... read full review »
NT-Soft-DLD.com
In mid-March, I was trying to download a FREE version of Picassa and on 3/26 I was billed $50.95 by NT-SOFT-DLD.COM plus a fee of $.41 for "cross border fee." To date my phone calls and e-mails have been unanswered.
Thanks for any help you can provide,
Ron King. read full review »
Netcom3 / Virus Protection
I bought the virus protection over the internet and paid for it over the internet. I had difficulty downloading, but did get assistance from the tech dept. Then, nothing. Not only does it not clean out viruses, but now when I try to email the address I was given for tech support, I am rejected as no such address. BEWARE! This is totally a scam. Please save your money. These people need to be put out of business. They are definitely a ripoff. I will now have to buy Norton which I should have done to begin with. read full review »
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