McElroy Metal, Inc. - www.mcelroymetal.com I purchased a metal roofing package for my home from Mcelroy Metal Inc. The roof was fairly complicated to assemble, but it was basically a good roof. On the other hand, the downspouts and elbows which were part of the package were (and are) completely unusable. There was no way to assemble the parts because no part of it was tapered to fit into anything else. The elbows have holes which would obviously cause serious leakage if it actually WERE possible to assemble them. The salesman from Mcelroy... read full review »

I purchased what I thought was a Sterns and Foster Queen size bed set for $675. What was delivered was not a Sterns and Foster Box spring but a cheap no name brand box spring. The mattress had one fake Sterns & Foster label, and stitching. There were only two sets of handles instead of on all four sides and no official Stern & Foster tag on end of mattress. The salesman admitted the box spring was not Sterns and Foster upon questioning. I own an official Stern & Foster King set purchased on 2000, so I know what the mattre... read full review »

Purchased high-end appliance because I trusted Sears/Kenmore. Previous experience with Sears products generally good except for a few random acts of obnoxiousness/ignorance on the part of some employees. Stove was purchased 09/2007. In early 10/2007 the center element of the 3 element eye ceased to function. Service call resulted in a charge of more than $350.00 to repair. (That is approx 25% of the original cost of the range.) It was downhill from there; when I tried to contact the Rocky Mount, NC store manager he avoided meeting with me... read full review »

I purchased Empire Floors for hardwood and carpet for my home. After initial problems, (like the lead person talking on his cell phone all day about how there was a warrant out for his arrest), the hardwood floor was installed. It seemed fine. Then four months after the installation, the nightmare began. A toilet in the house malfunctioned and flooded most of the upstairs area and the hardwood floors had to be removed. Well....the hardwood floors was glued directly to the subfloor (Plywood) without any underpayment. Of course the... read full review »

I am over joyed with my juicer however, I have lost the tool to undo the blade and am therefore unable to clean it. I have search the internet to find a supplier of spare parts without success. Please advise where I might be able to purchase one. read full review »

Rooms to Go - www.roomstogo.com In January of this year my husband and I bought a couch, chair, ottoman and rug from Rooms to Go, all pieces with fabric protection on their 16 months same as cash program. Sept 16- Noticed tear on inside seam of chair had previously noticed snags, and stains on all three pieced as well as threads on rug (which was not brought to customer service attention. Purchased fabric protection for all four pieces at the time sales person (Nancy) gave us dry cleaning solution for spot treatment and stated that... read full review »

Hemlocks Landscaping - www.hemlocks1.com I worked for this company for three short weeks. I was forced to sign a covenet not to compete before i could work. This was to ensure that for 36 months after my employment that i could not do any kind of landscaping within 35 miles of the city they work in. In my opinion all they really wanted was to ensure that I (a second generation lanscaper) could not do what i have done all of my life. They are trying to make sure that they are the only landscaping company to go to, regardless of their work... read full review »

I received a mailing and never made the call to use this service. I have noticed that today, I have a charge of $39.95 from this company that I never authorized. Beware of this company. They are sneaky. read full review »

Salesperson rude..kept leaving us once a prior customer returned to pick out additional items. 45 mins wasted waiting for her. When we were unsure about the size of a large piece, the saleslady informed us that we should order it anyway because of the sale, and there would be no problem with return. Ha! First we had to deal with the store manager... after 5 phone calls, it was decided that I would be allowed to return the furniture. 2 weeks it took up space in my home, despite them knowing that I was scheduled to have carpet... read full review »

late delivery of cylinder and also not to book at time. they always pretend to give cylinder at right time. read full review »

In Nellore town (Andhra Pradesh) there is one dealer by name Krishna Agency for Indane Gas. They have been asking questions which is not warranted by any law, order or rules framed by the oil companies to see that the consumers not able to book the cylinder. First they started demanding the ration card, later on sticking the voucher on the cylinder, then affixing the sticker containing the voucher number. Now those people are asking for the number for the second cylinder and asking the customers to come to their office with original... read full review »

I have been dealing with this company for a whole month. It took them a week to even get a repair guy to come and fix it. The he said it was the compressor and it should take a week to get the part in. A week goes by I call the service people up that came to check. The receptionist/clerk said it's going to take 7-14 business days to get that part in and she can't go in the back and ask anyone because they will yell at her. I called Electrolux back up and told them of all this. They could have the part overnighted to my home... read full review »

Another weeks goes by and Trilogy Pools has not returned my phone calls or my e-mail. All I wanted to information on the proper way to winterize a Trilogy Pool. I'm asking them because Castaway Pools and spas is practically out of business and have not even finished my job and won't return my calls. I guess these two companies are two peas in a pod! read full review »

In July '04 we purchased the Kenmore Washer at Sears based on Consumer's Reports recommendations and the dependable "Kenmore" name. Well, 3 years and 3 month later the washer stops at spin cycle and since it's a front loader (never buy one of those again) I can't even get my items out of the washer. Had two service calls and bottom line - can't find the problem. Recommendation is to replace motor and circuit board to the tune of $456.00. When I called Sears, they passed the buck to Kenmore. Kenmore had the... read full review »

I took a job with Girsh Alarm Company in November of 05. The job advertised was for $83K/yr. The job offered was $45K/yr. When I mentioned to Harry Girsh that I was looking for at least $65K he said "I guarantee you will make $65 thousand here." When I came on board I was made to sign an Employee Agreement. In this agreement there are two points worthy of note: 1. "We will guarantee the ability to work overtime in order to achieve the goal of $64,000 earnings per year... These monies can be earned provided that Art comes into... read full review »

It appears that this is a company that doesn't recognize Canada's Thankgiving. My latest billing had a due date of Oct 8th (Thanksgiving) when Canadian banks were closed. I paid the bill through online banking on Oct 5th (Friday) but because of the weekend and Thanksgiving this was not noted as received until Oct 9th. (It shows as paid on Oct 5th) I was charged a late penalty (the bill shows payment received on the 9th). Calling the 888 number had this corrected (or it will be on the next bill hopefully). How many others were also charged a penalty due to a Canadian-based misunderstanding? read full review »

On December 28, 2006, my husband and I ordered Several Yorktown Foxridge/Oak wood /Autumn finish kitchen cabinets at Bath, Kitchen and Tile Center on Greenbank Rd, Wilmington, DE. The Sales Associate, Jenny Lee Wallace, incorrectly designed and ordered the cabinet that was supposed to fit on top of the refrigerator. We received the cabinets at the end of February, 2007 and when ready to install the cabinets on March 6, 2007, the contractor found out the cabinet ordered for the top of the refrigerator (W3018B), had incorrect dimension... read full review »

In a recent trip to the Jockey Club in Las Vegas (Sept. 28, to Oct. 5) the construction in and around the place is extensive. The construction (building twin towers; City Center) basicly goes on 24/7 and the noise from the construction can be plainly heard during the night and day. I ended up buying two pair of ears plugs so we could get some sleep. The Construction will be going on until the year, 2009. I would advised to either find a new location for our club members or strongly stay away until the construction is done. In your... read full review »

No one cares, and no one is willing to help me in a timely manner. I recently repainted my kitchen with its nearly new Aristokraft kitchen cabinets (less than 3 years old). To mask, I purchased Scott's painters tape at Home Depot. When we pulled the tape off, off came the finish from the sides of 8 kitchen cabinets. I now have a kitchen full of cabinets that have at least an 1" streak of missing "paper veneer" that apparently is used to cover the sides of all kitchen cabinets. Nothing is solid wood anymore. I went back... read full review »

Penn Furniture 1966 Broadhollow Rd Farmingdale, NY 11735 (631) 454-1155 On 6-9-07 I ordered a custom table pad for the dining room table that I purchased at Penn Furniture. I was told that the table pad would arrive directly from the manufacturer (Ohio Table Pad Company) in approx 10 to 12 weeks. At 10 weeks, I called the store to check and was told that it was still on order. At 12 weeks, I returned to the store and was told that I misunderstood and ts was 12 to 14 weeks before delivery would occur. The due date was now... read full review »

I have purchased Whirlpool washing machine Model WM - F65 on 1-1-2007 ( Date of Manufacture by the Company was 16-11-2006 ) in Trivandrum . On 14-10-07 white magic has failed in warranty period and now makes hell of a noise while on . I logdged complaint to Service centre , Trivandrum . They checked WM and told that its PCB has gone bad. This PCB failures in White Magice Model of Whirlpool reported by so many customers indicate Company needs to address this Control PCB failure rate MTBF . Poor washing machine! read full review »

I subhash chandra maji, customer of the above company, consumer no. 03855, booked for refill cylinder on 24/09/07 vide order no.65 but till date I could not get it. I several times made contact with them by phone and person as well but they refuse it by saying that, until unless four or five booking from your area I could not send it. but according to them, now days they are delivering the refill cylinder who were booked on or after 01/10/07. now tell me whether i have any right to get the same or not? Or what to do? can i be calm and quite? please take necessary action immediately. their phone no. 03262200830 read full review »

In December 2006 my husband bought me a table and chairs for Christmas. In April I noticed that the table was peeling and one chair cushions was also having a problem. I called Roomful Express in May and the company sent out a gentlemen to look at the items. Roomful Express was to replace the table top and the chair cushion. It is now October and Roomful Express still has not replaced the items. Every time I call to find out what is going on the keep telling us that its the manufacturer they are waiting to hear from. I recently found out that the manufacturer no longer makes this table or chairs. I will never do business with them again. read full review »

I've never done this before but I just want to see if anyone else is having problems with Sears. Within the past 6 months or so I've had a reoccurring problem with my Kenmore Elite Dryer. When you open the door, the light turns on, but when you go to press a button for which ever load cycle you want, it doesn't work! The last time the repair man came out, they had to replace the whole electrical unit on the face of the dryer... and most likely they will have to do this again. What makes me livid is the lady at Sears say... read full review »

Within the past 6 months or so I've had a reoccuring problem with my Kenmore Elite Dryer. When you open the door, the light turns on, but when you go to press a button for which ever load cycle you want, it doesn't work! The last time the repair man came out, they had to replace the whole electrical unit on the face of the dryer.. and most likely they will have to do this again. What makes me livid is the lady at Sears says "well you have until 2011 for your warranty", my warranty isn't the issue! The issue is, I keep... read full review »

Debbie Travis Home Decorating - www.debbietravis.com I purchased some Debbie Travis bowls at Canadian Tire in St. Albert, Alberta, Canada. I ensured that I read all the labels to confirm these bowls were dishwasher and microwave safe. After washing the bowls in the dishwasher, I noticed cracking between the bowl surface and the exterior clear finish. I emailed Debbie Travis (which was almost impossible) and indicated that I was disappointed in the poor quality of the bowls I had purchased. Her assistant, Michelle Lake, replied to my email... read full review »

I ordered a dining room set on Sept. 1, 2007 and never received my merchandise. My card was charged alright but after almost two months of calling and e-mailing I've gotten no correspondence back. Finally, I received an e-mail from the company that my order was canceled and I should expect a full refund. That was three weeks ago and I've contacted my visa card company and thankfully they're going to refund my money... not Gately's Family of Fraud stores!!! I hope they put them all in jail. This is the dirtiest slimy crime I... read full review »

i purchased a microoven in saudi arabia and send to my home town in india,unfortunately it was not working so i contacted the service centre in mangalore,karnantaka they are telling me that the warranty is not covered,but i have a one year international warranty,please help in this matter. read full review »

Legend Home Corp - www.legendhomecorp.com Legend Home's foreman, Leonard, lied and told me that Legend Homes and Reeder Flooring were going to send the carpet to Mowhawk, the manufacturers of the carpet to be tested in Mowhawk's lab. After several weeks went by, I contacted Mowhawk and Legend to see what the results were. Legend homes told me they that they had made a claim with Mowhawk. This turned out to be false and was confirmed by Mowhawk's claim office to be completely false. Legend Homes later admitted to me over the... read full review »

Bray and Scarff - www.brayandscarff.com I bought an entire new kitchen from Bray & Scarff (SubZero Refrigerator, Viking Cooktop, GE Trivection Double Ovens, Bosch dishwasher, SubZero undercounter refrigerator/freezer). I even paid ~$1,200 more than a "big box" store because my Saleswomen was extremely helpful and she assured me that Bray and Scarff stands behind everything they sell). My first call for service for the undercounter frig (it wasn't getting cold) resulted in the serviceman telling me "I have never seen... read full review »

Hello, Approx three months ago Bensons Beds delivered some beds for me, the day before I had my whole house carpeted in cream colored (very expensive) carpet. The delivery men walked across my garden and into my home without foot coverings, ruining my hallway, stairs and two bedroom carpets. Bensons have cleaned the carpets twice and now have said that as they have cleaned it twice I should buy some cleaning materials myself and clean the carpets... I have been calling every day for two months and Pam Hughes refuses to answer my... read full review »

I purchased a eureka forbes vacuum cleaner trendy steel 0n 23/09/2007 in chennai. I was assured that free demo will be done after the purchase for that I had to spend so much telephone calls and finally they came to my house for demo. Later when I was using i found that the power cord was automatically pulling inside without pressing the auto cord winder switch. I registered a complaint on 02/10/07 in eureka help line and after inspite of several calls to different persons now I am fed up because every time i get that already serviced, no... read full review »

Our brand new Whirlpool top-loading washer (model WTW5800STW0) was defective as soon as it was installed. The warranty repair was made (after a 2-week delay) and the same problem persists. Multiple calls and the problem is still not resolved. Whirlpool needs to improve its quality control in the factory so new machines are not shipped with defects. Barring that, they need to train their warranty repair staff better so they can fix the problems the factory does not catch. Beware people! read full review »

This fake online service goes out of there way to find credit card users info, than hit them with unknown charges. If you fail to catch it the first time they repeat the process to see how long they can get away with it. Your card company can only charge back a few months. The scam comes from Athomerewards or Passporttofun, which I report once and change my card number so it would not be hit again. They found the new charge number one a year later and began the process again. Beware! read full review »

Hi all, I booked a flat from these guys in kaggadas pura by payi ng 1 lakh as advance. my bank loan is ready and every thing from my end is ready but these people are not ready to get it registered, every time when I ask for registration they will say the builder is not there. this is happening for last one month and now the agreement got expired and they are saying no money can be refunded and no flat will be given. Beware of these guys they are over smart when it comes to cheating. read full review »

On May 20, 2007 we contracted Master Exterior and Design to build a patio, retaining wall and fire pit in our back yard. We have many complaints about the work that was done- however our major concern is that they did not fulfill their contract by getting a building permit and they built the retaining wall incorrectly and not to the manufacturer''s specifications and now 2 months after the majority of the work was complete the patio is sinking and breaking apart due to the shoddy worksmanship. We have contacted... read full review »

America's Choice Overhead Garage Doors - www.americaschoicedoors.com Quick service, but nasty customer service -- When we called to get an explanation of the charges, the Manager (located in Dallas/Ft. Worth, TX) became loud and aggressive with me. Stated that he was having a decent conversation with my husband before I got on the phone. Called me a 'Smart Alike', accused me of making threats, stated that he would see me in court if I stopped payment on the check, and told me I could not have the name of the owner and HUNG... read full review »

GE Appliances - www.geappliances.com Sub: GE Profile Dishwasher Recall Repair - Not a True Fix - GE Removes the Sound-Dampening Insulation In August 2007 I had my GE Profile dishwasher serviced for the recall concerning the leaky rinse-aid dispenser and its associated fire hazard. GE's solution was to replace the wiring harness (on which the rinse-aid had leaked) and remove the sound-dampening insulation (which was soiled with rinse-aid). The thick layer of insulation that previously had insulated the entire door was replaced... read full review »

iFloor - iFloor.com CUSTOMER SERVICE HA!!! Let me start by saying this, I have worked in the construction industry for 20 years. I completely understand the process of sales, estimating and installation. I just purchased a home and need to have 1250SF of floors re-done prior to move-in, which is now in 20 days After being given the run around by the Tinley Park store manager, I thought I would give their Chicago store a try. The salesman at the Chicago store (Delano Michaels) I was dealing with was very pleasant and helpful... read full review »