Over the past 15 years I have purchased 2 vacuum cleaners from this store. I visited the store recently to purchase vacuum bags and was looking at the new Sebo upright vacuum. The owner offered to let me take the vacuum home and try it. I did take it home and returned it the following day. I decided against the purchase of the vacuum since it was not easy to use for edge cleaning or under furniture. Without my authorization, the store took my credit card number (off of the receipt for the purchase of the bags) and ran a $100.00... read full review »

I got Kenstar food processor last year in october and as luck would have it. It did not even function for even one day and since we moved from our home town to Delhi i have trying to get customer care of Kenstar send someone to repair the food processor but alas after calling them number of times and getting false assurances that someone is on the way to repair it no one has turned up. We are a working couple and i took two day office on two saturday and waited for all day for someone to turn up , kept calling the customer care... read full review »

I purchased a top of the line washer and dryer in September 2006 along with a 5 year protection plan. I called Sears to set up an appointment for a technician to repair my washer as when I press the on button the machine does not power up. My husband and I checked the outlet to be sure it is live and it is, therefore the problem lies within the washer. I was told that it would be a full week before a tech could check it out. Meanwhile I have a fully loaded machine of dirty clothes along with liquid detergent sitting in the machine... read full review »

I called them to let them know my 3 year old son wrote on our leather sofa with pen. I filed the claim the next day. They sent a tech out 3 weeks later. I called to find out what they would do since the tech could not get out the stain. He said the pen sat too long. They denied the claim. They told me the tech said it was permanent marker. BS. I am currently writing a response to that denial. Cheri Riccio. read full review »

(Empire Flooring, Dallas, Texas) I had a horrible experience with this company, they couldn't come out at my convenience like they promise on their add/commercial. Then when they finally did come out, they promised me professional carpet layers, which these guys were anything but. The team they sent out to lay the carpet laid it in the wrong direction, which caused seams to be very obviously seen. They cut corners, put marks all over my newly painted walls and broke two of my ceramic tiles on my kitchen floor. When I called the main... read full review »

I am disappointed in the attitude of the Sleepy's sales staff. I purchased a pillow on July 28, 2007 with an understanding from the salesman that I could return it within 21 days. When I returned to the store (Northern Blvd in Flushing), a different sales person and the manager told me that not only couldn't I return it, but I would not be able to exchange it for a correct size. The pillow is too large and useless. I tried it once and now have expended $150 ($140 plus tax) for which I am unable to use the product. The salesman who... read full review »

I have purchase Kenstar Water Purifier in month of August-2006. This Purifier was having problem of water leakage from starting. I brought it to notice of Customer service station but till date it not yet repair. I have purchase this machine from Mona Traders at WHC, Nagpur. The branch Manager Mr.Anil is useless and should sag, his subordinate Mr.Deepak is copy of Mr.Anil. I have made several request to them on telephone, but they were telling there problem and we don't have spares. After making several complaints they have not... read full review »

I am a consumer of domestic gas registered with M/s Jyoti Gas Distributors Versova Mumbai Tel. No: 26332839. I have to book a refill and keep on waiting. I often make a reminder after about a week, but to no avail and finally I make a visit to the Distributer and give a request in person. I would like to know, whether this kind of approach is acceptable by the company. Incidentally on first booking, I am told that it would take a couple of days only, which never happens. Is this behaviour well accepted by the company or any improvement possible? read full review »

I placed an order with Allure Furniture Designs in early July. It is now August 24 and I still have not received the entry console I ordered. When I called the company and received a voicemail message, my fraud antennae went up immediately. I've left three messages with the company and still have not received a return phone call. I contacted my credit card company today and they verified that Allure went ahead and charged my card earlier this month. How are companies like this allowed to remain in business? Other legitimate online businesses end up paying the price because all of us become leary of ordering anything online! read full review »

This company is awful. I ordered Swivel Sweepers on 6/1/07 for delivery by 8/1/07. Still waiting. The ad for the sweeper says "all orders ship in 24 hours" The ad looks genuine, exactly like the TV infomercial. It turns out they change the rules after you buy, saying 30-60 days, but probably less than 15. You cannot cancel your order. On Aug 1 I was told it was on a ship from China and should clear customs within 30 days. I am not holding my breath. I fully expect these to be counterfeit as I ordered Swivel Sweepers from Haband and... read full review »

I purchased a Whirlpool Refrigerator (MASTER MIND)Model No.10618 Serial No. INA0718118 in the month of 25th June 2007. From the day 1 of the purchase lots of noise is coming from the refrigerator. We have made complaints many a times (6 times). Inspite of several complaints only once an engineer came from your company. He said that in Whirlpool the sound always comes. It is very noisy. Yesterday evening there was a loud noise and the fridge stopped working. Whirlpool is such a reputed company but the customer service is very poor. read full review »

Repairman came out---Found problem in approx. 10 min. Had to replace a 49.93 fan. and charged $183.00 labor. that took him about 10 min. to rplace read full review »

I am using Nokia Battery BL-4c, made in Korea. It's number is 0670386418157L466120421077. Can this batter explode while charging, please let me know... read full review »

The Alarm company called me a week ago around 3am to say my alarm was going off. I had not even armed it in two days. I told them it was not armed. A few minutes later the police and fire trucks showed up at my door. The alarm company swears it was my fault, I was sleeping. Well it happened again today, and I received verification from my phone company that my alarm never sent a signal. I asked for them to fix the problem and they have ignored me. This is not a good company. read full review »

this has been going on since 3/27/07.i faxed you all a a complaint on 8/16/07 and i have never heard back from you yet. the lady i spoke to at sears mastergold card was helpful but every sears person i spoke to was very rude i have been getting the runaround for a few months now. i am trying to handle this for my elderly mother . i have four pages of conversations & dates of people that i have spoke to about this matter .i thought the district manager had waived this 15% restocking charge .when i brought mower back to houma store... read full review »

In august of 2006 i applied for a home improvement grant. I paid my 449.00 fee and waited... Finally in may or june of this year (2007) they called and said i was approved and i would get an email in 3 days with all the info and that i no longer needed to contact them. Haha what a joke here it has been 1 year and still nothing. My home need alot of work and its value doesn't even cover the major project. The foundation. Because of the shape of my home and windows, etc. I pay 600.00 for electricity in the winter and 300 in the summer. What... read full review »

Ewave. What a piece of garbage! We bought this when we remodeled our kitchen about 2 years ago and it was a problem from the start. It's the over the range model. The display blinks and sputters constantly. Usually after about 4 or 5 brief operations in a row the unit stops completely like a fuse has blown! When it comes back to life again (on its own), it has forgotten what time it is and what language it uses. Also, when you're using the microwave and the stove, the fan comes on by itself in high speed and won't shut off for... read full review »

I purchased the LA Futon from this company. The add stated complete futon and showed a beautiful cover... When I received the shipment which was only the shell of the futon. I paid almost $300 for a futon shell!!! Upon phoning the company, Colleen very rudely advised they do not take complaints, hung up on me and immediately place a block on my phone number... Sounds like Colleen has this down. This company is an embarrassment to any company which wants to attract internet customers. Shameful in their deceptive advertising. Criminal in their after the purchase service. read full review »

I bought an LG fridge 8/26/06 delivered 8/30/06. The fridge has not been able to make ice for 2 months. Service has been to my house 3 times and replaces parts and still no ice. For 1,800.00 I should be able to have the ice maker work. I called the service department several times and have asked to speak to a supervisor. Supervisors are not available and they will return your call in 48 to 72 hours. The fridge has a one year warrenty so LG must be waiting until the 26th to call me back. I also believe that the warranty should start from the... read full review »

I purchased a new Kenmore washer in Dec. '06. Almost exactly 8 months later, it started smoking, making a grinding noise, and stopped working. Sears says they cannot get a repair person to me until Sept. 6 - over 3 weeks later. I may hire another repair person and present Sears with the bill in small claims court. They have breached the implied one year warranties that come with all new purchases. I'll never buy their appliances again. read full review »

I placed an order with this company on 3/21/07, and to date have not received a refund nor merchandise. I have reported this business to the Better Business Bureau... all to no avail. Anyone was to join me in a class action lawsuit? read full review »

To Whom It May Concern: I purchased a bedroom suite and 2 recliners from Ashley Furniture on June 17, 2007. At purchase time, it was promised to me that I would have my furniture delivered by July 28, 2007. I thought this was an extremely long timeline to receive my furniture, but agreed with it due to the history that I have with Ashley Furniture. It is now August 9th, and I still have not received my furniture. After calling the warehouse several times, my husband has had the phone slammed in his face, a very rude customer service... read full review »

In December we purchased a Husky power washer 1750. Since that time it was used exactly 4 times. It does not work, the on off switch does not work, the GFCI plug does not work. I have made many attempts via E-Mail to contact this company, and keep getting answers back from someone named Kyle One e- mail asks me if the fan is turning, another asks me to disconnect the hose then try it. Nothing resolving my problems. The last E mail I received to day stated the following:" Dear Customer, Thank you for contacting u... read full review »

Linens 'n Things - www.lnt.com 5264 S Wadsworth Blvd, Lakewood - (303) 904-0404 Went to this store to purchase Bar Stools. Found a wooden barstool on sale for a very good price. Asked the manager if they had 15 of these as we were buying for a business. They said they did not have that many chairs but another store had the quantity we needed. We placed a hold on them, rented a truck to pick them up as they were about 20 miles away from us. These chairs were boxed and when we got them home and opened one we found an inferior... read full review »

Buyer beware. Thinking we spend an average 8 to 10 hrs in bed daily. Spending nearly $3000.00 on a Kingsdown mattress is justifiable. Thinking we would wake up each morning well rested. That is the farthest from the truth. In under 6 months, the mattress softened and sagged. The material is actually shifted, so their is bulges on both sides. ( keep in mind, between the two of us, we weigh just over 300 lbs. ) We had Sleepy's come to the house to inspect the mattress. The 22 yr old boy, came with a small gadget in hand. placed it on the... read full review »

I booked gas for home delivery on 08.08.07 but till today 22.08.07 not deliver. Whenever you visit there representative, he says tomorrow must be delivered. And when you call on phone no-body response. I am very sorry to say we are facing much problem due to this type service and it is regular happening with HP GAS. read full review »

I'm a HPCL customer for last 7 years and on 20th August 2007 I have delivered a C-07 HP gas by my Gas Agency (Dona Paula Gas Agency Contact no. 0832 2453755 ) India, I had told to my gas agency that my gas tank life is September 2007 and my gas usage can be 2 months from the date of delivery and I don't want to take any risk of life. HPCL and Gas agency should not deliver such gas whose expiry date in one month from delivery. After telling this to Gas Agency, they are not ready to replace new one by taking old one which is not... read full review »

Bought mower in Dec 2006 online from Amazon.com, but the mower was shipped from a company called "OMyGarden". I didn't use the mower for several months as it was winter, so it had all that time to properly charge. It worked ok the first 5 or so times I used it. But around July 10, the battery would only stay charged for about 10min at a time. It began to bog down and shut off mowing regular height grass. I called OMyGarden on 7/12/07 and spoke to Stacy. I asked for a refund, and Stacy said no, but they would ship me a new... read full review »

Came out & said needed to order parts (10 days). Scheduled to come out at 8 am on 8/22 & called that truck broke down. I called Service Center they said a tech would be out at 1 pm. At 2 pm I called & they said the tech would call me as soon as his current job was done. At 7:30 pm I called to complain that I didn't get any calls and no one showed up. UNBELIEVABLE!!! POOREST SERVICE I EVER ENCOUNTERED. read full review »

We joined DirectBuy almost 2 years ago planning to purchase items for a major home improvement project which included cabinets. We had priced Omega cabinets at a couple of locations prior to going into DirectBuy and they did a preliminary quote which indicated that we would save about $20,000. When all was said and done, we probably only saved about $5,000 on the cabinets but what we found is that DirectBuy offers absolutely no assistance in product selection and service with their vendors, especially when it came to the Omega cabinet line... read full review »

A & e factory service does not show up for appointments, they do not call. If you call A & E you just get a run around, the only way to reach the corporate offices is by mail, they are owned someway by sears. There is really nothing else to say except please learn from the thousands of us who have made a bad decision and both sears whirlpool and kitchenaid appliances, don't buy them, they are trouble and getting them fixed is a terrible experience. Another unhappy customer Michael in florida read full review »

Allure Furniture Designs is a FRAUD and SCAM operation. CAUTION, avoid this company. I placed a furniture order three weeks ago which resulted in a roller coaster ride. This company took my money immediately and promised delivery within 3 work days. I should have suspected fraud when after two days, I called to request a copy of the order and the shipping instructions. I got a voice mail stating no one was available to take my call and a promise to call me back. To-date, I have not received the call back and other attempts to reach them... read full review »

Everything about Kirby that is said about consumers is true... but not only that it is WORSE. I just got back from over seas and wanted a quick easy job. i saw an ad reading 'customer service reps needed' i thought i would make a good temporary ordeal. Well i got the job the same day. When i went in for the orientation i looked around and it seemed as though someone scrapped the bottom of the society barrel. they told us nothing of the job... just about making money. They actually said that they did not care who we were that anyone... read full review »

We moved in June 2006 and requested a system move. We were told we would be contacted by an independent contract, but after a month we gave up on that, 1 month NO monitoring service. We contacted them a second time and requested the service, still no contact, a second month of no service... THEIR poor service. NOTE: Still paying the bills and don't own a house with an installed system because they haven't lived up to their agreement to move the system. Third month we request cancellation and are told that our service i... read full review »

I called them... took the day off from work to wait for them... never showed up for the appointment...called the office... said they'd get right back to me... again no call back to cancel or confirm... so if they can't show up for an appointment or extend the courtesy of a call so the client isn't sitting around all day waiting... then I wouldn't trust them for my roof! read full review »

My allocated gas agency is RK Agencies at Saket, New Delhi.Their phone numbers are 011-26682967/26682121. They never pick the phone for taking refill booking. Each time, I have to go personally to their office to book the gas. Even in the office, their behavior is very rude as if by giving gas, they are obliging us. They are more interested in selling gas at Rs 50-100 premium. Without premium, the gas cylinder will be delivered after 3-4 days. read full review »

I have purchased a Cub Cadet Enforcer. It has 7 hours on it and has broken twice. The brake breaks and won't allow you to use it. It was purchased out of town as a gift and the local dealers will not honor the warranty since they are not the ones that sold it. What good is the warranty if you can't get it worked on if you move or give it away? The local dealer commented that this "should of been recalled by Cub Cadet, because it happens all of the time." The store that I purchased it from was totally aware of the fact... read full review »

I bought Eureka Forbes Aqua Gaurd Water purifier RO last year in sept. end then onwards i realized my big mistake . These sales people make big promises of services and schemes but when the time comes for service i have to make calls and i have to remember the next due date of service and don't even get positive response like when that service person will come. I was not very clear about that insurance scheme which that sales person was saying as i had an emergency at that time to install that purifier but now i have called them several... read full review »

I have a Indane Gas connection (Cons No 14798) through "Neelkanth Gas agency" Opp Janak Cinema, New Delhi. The service of this agency has been very very poor. last month it took full one month to deliver the cylinder and this time it took 20 days and that was only when I visited the Agency in person. The telephone no provided are always busy and even if you get through luckily you are given false promises, that will be send today etc etc. It is requested that very strict action be taken against such irresponsible agencies. read full review »