CATEGORY: Home & Garden
GT Express101
I ordered the GT Express 101 on May 31, 2007. It was a buy one get one free deal and for the advertised price of $39.90+$14.95 for S/H each split up in 2 easy payments. Needless to say, my credit card was billed $103.00 on June 11th but no product. I called the customer service line and was told they were closed even though it was during normal business hours. After numerous times trying, I finally reach a rep in the Philippines who stated that my order had been shipped therefore I cannot cancel. They could not explain why I was billed so much... read full review »
State Alarm Inc.
I have had a system with this company for several years now ( 3 year contract ) and I have had many service issues which are still unresolved. Recently, I have had multiple false alarms. The police fined me and when I called State Alarm no one could give me a straight answer and now they are not returning my calls. read full review »
Kenstar Refrigerator
I purchased the refrigerator one and a half year before now the compressor is gone. The customer service center of VISAKHAPATNAM in demanding 1500 rupees for giving new compressor. But how is it possible because compressor is having four year guarantee. I think it is ridiculous. read full review »
Michael Eubanks dba APS Insulation Services Mobile, AL
On 5/8/07, APS Insulation Services came to my home to price a job for insulation work to be completed under, in the exterior walls, and the attic of my home. Michael Eubanks, owner, was present to inspect the job in question. I received an estimate from him detailing the entire job; total - $9,000.00. It was broken down into 3 phases with corresponding amounts and a grand total: ground, walls, and attic for $4000, $2500, and $2500 respectively. Full payment was due upon completion. According to him, all phases would be started and... read full review »
Kalachowki Gas Agency of Mum - 400033
I am suhas sadashiv awate living in the kalachowki area from last two months i am trying to book the new connection but it is not booked yet because of the unprofessional nature of there employees and they are very rude towards the consumer what happened last day when i had gone kalachowki gas agency. I have inquired about the gas connection i have asked her why this connection for malities haven't completed yet after that miss nilam of kalachowki gas agency was not had any answer to my question. Then she became animated and said to me... read full review »
Kenmore Elite Trio Refrigerator
We purchased the Kenmore Trio Elite Refrigerator in early 2005. Two months later, the ice-maker was not producing ice. They came out and fixed it. One year later the freezer died. No cold air. Everything had to be thrown out. They said it would take almost a week to fix and costs me lots of $$$. I am very disappointed with Sears Customer Service and this refrigerator. I spent almost $2400... I should have shelled out an additional $500 and purchased a Thermador! Sears should be ashamed for selling a product that is defective. read full review »
Maytag ICE2O Fridge
I purchased a Maytag ICE2O fridge March of 2006. Three months after one year warranty expired the icemaker malfunctioned. The flap opens and closed continuously and all of the lights flash.
Maytag is aware of this problem and has not issued a recall to fix it. read full review »
APC / BI800I Inverter
No one in their right minds would consider buying APC inverters. I bought one in 2005, and its never worked three consecutive months. Even a local APC service center personnel admitted the numerous problems APC inverters have. Now its 3 months since I am awaiting change of batteries and perhaps the inverter itself. Imagine having bought the most expensive APC and spending the whole summer without its benefit. Its now lying dead in its corner. The company says it doesn't have batteries. This is a lie because the inverters are still available in the market and they can't be sold without batteries. read full review »
Shubhashree Woods / Sidhdhivinayak Construction
Shubhashree Woods, Pimpale Saudagar, Pune 27, Constructed by Sidhdhivinayak Construction has got severe drainage problem. The Drainage system is open and its level is lower than that of PCMC drainage tank. In Rain drainage water from all other schemes comes into shubhashree woods. All sewage water is going into houses. Roads are blocked and nobody can go out.
Drinkning Water tank and Sewege tank are located side by side. 2 person died because of Dengu.
People beware!!! read full review »
Gasfix
Yesterday I came home to discover that the computerized panel on my swimming pool water heater was stolen. I called the police at Hamilton, Ontario and they said that they cannot do anything about it.
Here is a story that might enlighten or educate a lot of innocent and unsuspecting homeowners around Hamilton area.
On May 24, 2007, I wanted to open my pool for a party on June 1st. My swimming pool heater lights up for 15 minutes but turns off after. I called gasfix and a person named Scott Lathe answered the phone. He said he can do... read full review »
IFB Washing Machine Exe Plus
The machine I bought had numerous manufacturing defects. I tried to contact Vijay Sales, but they would simply pass on the buck to the IFB company. From IFB , technicians would come, but would simply say that the "NEW" machine requires repairs, but not "replacement". The irony is that, all technicians contradict each other, the way the machine should be used. read full review »
Bedroom King in Englewood, CO
I ordered a bed from bedroom king in May/2007. In about 5 days I received an email that the bed was back ordered and if I was still interested in the bed. I no longer wanted the bed so I canceled my order on June 4th. After several calls to them, it is now June 30th and no refund. This is the worst experience that I have had in ordering something via internet. BUYERS BEWARE DO NOT BUY ANYTHING FROM THIS COMPANY IF YOU PLAN TO CANCEL, THEY WILL NOT CREDIT YOUR ACCOUNT. read full review »
A&E Appliance Repair
I have been trying for around 3 months to get my Amana gas range repaired - it is 4 years old, it simply does not work. I have had 5 attempted visits by an A@E authorized technician:
1) Around March 15th, 2007, the first technician could not diagnose the problem, and could not put the oven back together; my wife had to show him how to insert screws, and another appt. was rescheduled.
2) The second technician (around May 10th), installed a new control panel but the problem still was not corrected (oven does not work). Another appt... read full review »
Sears Kenmore Dishwasher
On Feb 6, 2004, we purchased a Kenmore dishwasher from Sears. We also purchased the 3 year extended warranty. Before the first year was over it broke down and it took Sears around a month to fix it. This was during the Thanksgiving holiday in 2004. In 2005, it broke down again the first of Nov. From that point through Nov 17 it was repaired, used three times, and broke again. No dishwasher again through the Thanksgiving holiday. Then we get an appointment more than two weeks later. The guy is a no-show. Sears excuse is they got the date... read full review »
Closets by Design - Gardena, CA
Closets by Design - located in Gardena but they cover the entire Southern California area
Repeated assurances by the installation department that "the men were coming" were false. It took four trips to complete the installation because of improper scheduling on their part, incorrect and missing parts, and/or misreading the contract. In the meantime, my letter to the company concerning their inept customer service went completely unanswered.
When a dispute arose over payment (I declined to pay the balance until someone from... read full review »
Long Fence - Capitol Heights, MD
I hired Long Fence of Capitol Heights, MD to put a 7-foot privacy fence around my backyard. Unbeknownst to me, they put the fence inside my property line, giving my neighbors one foot of my property. For some dumb reason, I hired them again to put a fence around my front yard. This time, after I had paid them in full, they claimed I still owed them $150 for a permit, which was not detailed on the contract. After several attempts to correct this error, they sent my account to collections. I paid the $150 and vowed to them that I would let... read full review »
Cub Cadet
My husband & I bought a Cub Cadet "The Tank" zero turn radius mower (commercial grade) 48" cut in April, 2007. Brand new. We do lawns commercially. Any time my husband mows with it he can't get more than 10 hours to a set of blades which cost between $50.00 & $60.00 for a set. Usually he gets less than 10 hours. The mower doesn't seem to discharge the grass out from under the deck so it gets guilt up & wears the blades out. We wash under the deck but when you are mowing a yard that takes 4 to 6 hours to... read full review »
Aramark
SERVICE GIANT ARAMARK, AND WILLIAM PENN AWARE OF DANGERS BUT IGNORING THEM DUE TO COST.
I was recently forced to resign my duties as the Maintenance Manager at the William Penn School District, employed by Aramark Services because I pointed out many faults in the schools that were a danger to the children as well as workers. I have written many letters to Dana Bedden, the Superintendent, as well as Joe Otto, the CEO, and Dr Greenfield, the Asst CEO, but all have gone unanswered. I have written letters to the school board, but they... read full review »
Sears / Gas Stove
I purchased a gas stove on 6/24/07 at the Lindenhurst store in NY, I chose to have installation on the delivery date which was 6/26/07. The salesmen stated that the independent installer will be notified the following day which was Monday the 25 of June, and will be at my home a few hours after the delivery, when notified that the delivery was made.
On Monday evening i was called by the automated service and was told that delivery was set for Tuesday between the hours of 815 to 1015 am, what a surprise when there was a knock on... read full review »
Bharat Gas / RJ Gas Agency
My dealer is rj gas agency. I booked cylinder on 7th of june'07. They committed to deliver after 12 days. But till date i have not received the cylinder. Daily i phone up and ask them 2 to 3 times. Whenever i call they say it will be delivered to you today. But i have not received the cylinder till date.
Normally in how many days will it take to deliver the cylinder. If it is made clear then public need not wait and hear the stories of the dealers. read full review »
Kelvinator Refrigerator
The refrigerator is unable to start. It has been purchased in 8 years back from surya electronics, punjagutta hyderabad. Don't buy! read full review »
Eureka Forbes / Aquaguard
The Aquagurad installed at my residence is have the problem of the water flow. The water flow from the machine is very poor and it takes long time for the required vessel to fill.
I've called the customer care and asked them to send i some tech. But there too the response is very poor. The person in charge does not turn up for days. And for the second time the customer care cell is also not available for any reminders. read full review »
Madisons
My husband and I bought some furniture from Madisons on the 31st March of this year. We were told that delivery would only take place in 4-6 weeks time, we accepted the terms because we really liked the items we were buying. We also purchased 2 matching pictures and paid cash on the same day. We were told that the pictures would be ready for collection in about two weeks. Two weeks went by and no pictures, another couple of weeks went by and eventually we were told that the pictures were ready.We collected our pictures by way of a messenger... read full review »
Sears / Amana Refrigerator
After spending a lot of money ( $1,000) on a new refrigerator only 3 years ago, it has gone out. I called when it quit cooling, Friday, June 22nd, to schedule service with Sears (where I purchased an extended warranty) and they could not service it for and entire week. The first available (June 29th) Needless to say, I have lost all of my food and have been living out of a cooler for a week! I cannot believe that a company as large as Sears does not have anybody to service a refrigerator for 7 days! I had 2 other qualified refrigeration... read full review »
Sears Kenmore 500 Series Washer
I purchased a kenmore 500 series washer on May 25, 2007. Was told that they don't deliver in our area until Thursday of the following week. (Even thought they delivered 16 miles down the road to Camilla on Wednesday, going right by Baconton-twice) We said okay, no problem. Good thing that I purchased the three year warranty.
After they finally got the washer to the house on Thursday-after the time that was stated that they would be there. The person who installed the washer hooked up the cold to the hot and vice versa. After finding... read full review »
CottonWoodFutons.com
I ordered a futon from COTTONWOODFUTONS.COM. The reason I ordered it from them was because I liked the futon and it was a good price and free shipping and that I would get it by the date I needed. Well today is the delivery date and I have not received anything. Not a confirmation email, phone call or anything. I called them on Wednesday to cancel if I was not going to receive it by Friday and the lady informed me that it went on the delivery truck Tuesday and that I would get it by Friday and that I would get an email with the tracking... read full review »
Whirlpool / Refrigerator
I bought the whirlpool refrigerator almost 2 years back and found the following issues. We had cooling issue and register the complaint. The service man looked into the issue and he mentioned that we need to fill GAS, after the GAS filling we still had issue and found additional problem of water leaked behind the fridge. We called again and another service man said that GAS which filled is more and caused the issue and he reduced the GAS, but still we had issue and registered again. After that another service man walked in and said there i... read full review »
Kali Construction - NY
Kali construction has been around for a while, their work is ok at best but their reliability is horrible. I had made arrangements for work to be done I was preparing for my daughters birthday party in June I gave them a deposit for the work .. masonry work in March and here it is going into July and they still have not shown to do the work... Thanks Kali for causing me to spend even more $$ to have the party somewhere else. Kali still has not come back to finish work that my uncle had done almost a year ago.
AVOID them unless you have a LOT of time read full review »
Servis
Having bought a servis dishwasher and sending off the guarantee it broke down took them two weeks to come out then two weeks for the part then a further week to come and fix it worked for three weeks. Then broke down again again 4 weeks in total to repair it then moved house it broke down again flooding my kitchen called them and because i had misplaced the receipt they refused to fix it they refused for three months. Then sent me a letter saying my guarantee was about to run out and if i pay them over £50 they would cover it for a... read full review »
Rainbow Appliance
Rainbow Appliance
MS Electronics & Appliances
210 River Rd
Clifton NJ 07014
973-471-2001
Bought a Friedrich Air Conditioner. Best price on a Friedrich model, by far. This is a NJ company = 20.
Do you offer installation I ask? Do you know the new rules for NYC installation? Can't be sure, says salesman J. He advises I get an authorized Friedrich dealer in NYC to install. I do this.
Lots of problems with delivery. Lots of excuses. Finally, after waiting from 9am to 4:45pm, I need to leave. They try again the next... read full review »
Denon AVR2105
My name is Manivasan Naicker. I live in Durban, Kwazulu Natal, South Africa. I express my utmost disappointment to servicing of Denon Products in South Africa.
A limited a range of Denon products are distributed by a company called Mandarin. This company also carries out any repairs to Denon Products.
I've purchased a Denon AVR 2105 Amplifier in August 2005. In July 2006, the Amplifier was sent to Manadarin, as the out put stage was damaged. Since November 2006, on at least three occasions, my amp was sent back to Manadarin... read full review »
Argos
I ordered a wardrobe for my granddaughter - delivery slot chosen 7am-1pm - At 1pm no wardrobe - i rang their customer services 3 times and was told each time word for word - 9it is quite clear that they read from a script), that the order was being delivered by a delivery company Homedirect network and the drivers cannot be contacted. At 3.30 i rang them again still same response - despite requesting their customer service to chase this up and ring me back they did not. I rang the delivery company who tell me their contract with argos is from... read full review »
Matthew Smith Handyman Contractor
Matthew Smith Handyman Contractor
Location: 300 carlsbad village drive 108A, carlsbad, ca 92008
During 2005 this man acted as a contractor; erected a fence (poorly, using finishing nails and 10' spans) and started demolition on a project; work was done improperly, he is not a contractor, i had to re-do the work and he made off with $50k+. I have consulted atty and they say it cost nearly as much to sue as to get this back since he has no assets it's not worth my time, but maybe someone else will check first before they hire this person. read full review »
Sears Central Air Conditioning
We signed a contract with Sears for a central air conditioning unit in December, 2005. They sent a contractor to install it in June, 2006. This contractor asked us to clean out our attic and said he would return the following week to install the duct work in the attic. He did not show up. After many calls we reached our sales department in Scranton, PA who told us the contractor had quit. They sent a second contractor who completed half the job and then never returned. The job was finally completed in October, 2006; the unit then broke... read full review »
Long Fence
I hired Long Fence of Capitol Heights, MD to put a 7-foot privacy fence around my backyard. Unbeknown st to me, they put the fence inside my property line, giving my neighbors one foot of my property. For some dumb reason, I hired them again to put a fence around my front yard. This time, after I had paid them in full, they claimed I still owed them $150 for a permit, which was not detailed on the contract. After several attempts to correct this error, they sent my account to collections. I paid the $150 and vowed to them that I would let... read full review »
Zoysia Farm Nurseries
Zoysia Farms Nurseries should be charged with fraud. I purchase 900 plugs and I received 2 broken pieces of sod. I called customer service and they didn't know what a piece of sod looked like so they couldn't relate to my issue. This place is real bad. read full review »
Whirlpool Microwave Oven
Turned microwave on one time without putting something in it. Ran for 30 seconds -everything fine, used it four mores times, fifth time smelled burning and opened it up and there was a quarter sized whole in the back of the microwave. Could have caught fire had i not stopped the microwave-whirlpool did nothing. Not under warranty-bought in 2005 - i feel the public needs to know this is a potential fire hazard and i should have been compensated for it. Nothing from the sears store or whirlpool. read full review »
City Furniture
I relocated to Florida in January of 2006 and purchased large amounts of furniture, for which I paid cash, while waiting for my new home to be completed. I was encouraged by the sales people at City Furniture in Wellington, FL to charge the furniture with a no-interest one-year account and pay the entire bill when I received the bill. The community I moved into is new and, on occasion my mail was not delivered in a timely manner. I received a call from a GE Money representative on May 4, 2007 and informed that I had not paid the bill. I... read full review »
OnlineDeals.in
I placed order through onlinedeals.in on 9th of June from Bangalore for Whirlpool washing machine. Its 26th June today and I still have not received the product.
I have been calling up everyday from past 15 and still i have received the product. I have already paid them through my credit card and i don’t have any thing as proof of payment except an email i received after repeatedly asking.
At one point of time I felt like that there wont exists a company called whirlpool.
I request everyone to be very careful while dealing with this company. read full review »
Usha Lexus Furniture
Technically speaking, I should not even call this after sale, because 2 months after paying advance, I am still waiting for the furniture delivery to be completed.
Going by brand name is a sheer waste of time in India. This is a lesson I learned the hardway. Any company, once it sees the money, will have nothing to do with the customer. Usha Lexus is a prime example. They have a big brand, Usha Shriram and atrocious attitude towards customers. I have made innumerable visits to the show room in Hyderabad, spoke to their production manager... read full review »
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