My name is Dianne Olley and my family had a really bad experience with onlinehotlels.com recently. I made reservations on onlinehotels.com on the Internet on March 22, 2006. My reservations were from July 7 through July 14th at the Radisson Hotels at Marco Island. I contacted [email protected] via e-mail on April 5, 2006 for confirmation that my reservations were accepted by them and by the Radisson. I received a return e-mail giving me the onlinehotels confirmation #10539995oh and the Radisson #216302. My credit card was billed... read full review »

I am a "Gold for Life" American AAdvantage member. Unfortunately, I am now disabled from a spinal cord injury I suffered 4 years ago. I have traveled 4 times in the past 4 months, and 3 of those times decided to take a different airline for the following reasons. 1. In all 4 cases, I was unable to use my miles to upgrade from coach to either business class or first; 2. When I called in advance to request a bulkhead seat in coach, I was told that it was "held for airport check-in," but that they would "put a note... read full review »

We were shopping ( corner of thomas dr and front beach road) in the store and walked next door to dipping dots to get icecream when we came back 15 mins later our car had been towed mgt. said too bad cost over 120$ to get truck back had my sons asthma medication and nebulizer inside pcb was wonderful shell port should be ashamed!!!!!!!!! ever heard of customer service? terrible end to a great vacation read full review »

This is a complaint about the services offered by E Tour & Travel, a vacation ownership broker & telemarketer. E Tour & Travel (aka etourandtravel.com), based in Orlando, FL is an aggressive telemarketing vacation planning organization with the intent to sell timeshares. They call and offer a vacation package that is almost too good to be true, but just pricey enough to seem legitimate. The phone call starts with an offer to visit Orlando, Daytona Beach, and New Smyrna Beach (or other destination) for the low cost of $398. The... read full review »

Me and my husband are VERY frequent travelers. I have had the honor of trying out almost every single airline international to Narita Airport due to our frequent vacationing there. This Xmas me and my husband and 3 year old son decided to fly Continental for the very first time. We will NEVER fly them again, under NO circumstances. First I'll start with their employees lack of customer service skills at the Atlanta Airport Continental counter where we checked in our bags. We tried to upgrade our tickets to First or Business class for our... read full review »

I sincerely regret that I have to write this letter. I think it is my duty as a consumer to advise you of the events that occurred with your airline employees at McCarran International airport on June 25, 2006. This was, in all of my years of travel, the worst experience with an airline and its' personnel that I have ever had. In fact, it was undoubtedly my worst experience with any company in general let alone an airline. For the sake of the health of your organization I think it is vital that you be made aware of the gross mistreatment... read full review »

I am writing to express my extreme disappointment with Allegiant Air. Hopefully, my mistakes will serve as a warning to others who are lured to use this discount airline to save a few bucks. Remember, “You get what you pay for.” I missed my return flight from Springfield, MO to Orlando, FL because the ticket counter was closed 30 minutes before the flight even departed! Don’t be late for this airline. In spite of a Delta Airline employee calling to let someone know that I was waiting at the Allegiant counter, no one cared... read full review »

Hello, my name is Holly, and me and my husband put an entry into one of those contest boxes at the mall about May of 2006. We got a call in July stating that we had won! We were told we won either one of three choices, $30,000, a car, or a vacation. We were told to wait for the prize in the mail. When the envelope finally came we found out we had to go to some time-share seminar in Va, a 2-1/2 hour drive from where we live. Well then we were like, okay what the hell, we can see whats up with it all, we just wont buy. So we went, we thought the... read full review »

I was on flight #0041 on Sunday July 9, 2006 from Montego Bay, Jamaica to Baltimore/Washington International (BWI) and upon my arrival I discovered numerous items were missing from my luggage. Following is a list of those items: · Cannon Elf Digital Camera (Value $350 US) · Garmin GPS running watch (Value $250 US) · Electronic cords (ipod, phone charger, laptop charger) · Cologne I have filed complaints with the US Federal Aviation Administration, US Better Business Bureau and Baltimore Washington International Airport. Sincerely, Zachary read full review »

I was also a VICTIM of the Mayan Timshare SCAM!! Here is my story, very similar... I would like to take a minute of your time to tell you about a business that is using fraudulent information and illegal sales practices to steal thousands of dollars from unsuspecting citizens, who are now victims of fraud. My story is just like hundreds of others that are documented throughout the internet; a victim of a timeshare company who is only interested in money and power. It started off as a planned trip to Mexico with my girlfriend, through an... read full review »

I would like to know if there are any class action suites against Royal Holiday. If not, we should band together and organize one. I am outraged at the lies we were told, the rudeness of all the employees I've spoken with, the complete absence of service at times, and the run-around when requesting anything from Royal holiday. As I'm sure everyone does. If we get enough people together... no court in the world could ignore us. Anyone interested, please contact my email at [email protected]. If anyone knows of a class action in progress, please e-mail me as much info as possible. We can do this! read full review »

I have been trying to get these people to give me my money back on my investment. They came to NJ and my wife and my self was sold on 22 vacations. They say all we need to do is give them 90 days and they will get us where we want to go. They do not do what they say and I have been getting the run around. I ask to speak to the owner and they tell me he is out. he is always out and I believe I have been swindled out of our money. I am sure that this company has many upset customers but they seem untouchable. My last request was given to them... read full review »

My wife was in an automobile accident and in intensive care. I called the University Park Hotel @ MIT hotel 9 days in advance to cancel the reservation. I was informed that the reservation could not be cancelled and that the credit card had already been billed. Consumers should be aware of the cancellation policy. I cannot recommend this hotel for that reason. David Sedalia, CO Hotel details: University Park Hotel @ MIT 20 Sidney Street Cambridge, MA 02139 read full review »

We recently flew it Italy via Euro Fly. Our departure was supposed to leave @ 4:45 pm on 07-28-06. We started boarding at 7:00 pm, taxied to the runway at 7:30 pm. There were about 15-20 airplanes waiting on the runways for takeoff before us........we didn't leave until 9:00 pm. So we sat on the airplane for two hours. It was uncomfortably warm on the airplane the whole trip. I don't think if the air conditioning was working right. On our return flight, the television sets weren't working, both my husbands and mine. I wa... read full review »

I just recently booked a trip for my parents and their cousin (another couple) for Hawaii. They asked me to get them a vaction insurance in case anything happenned and they had to cancel. As it turned out the father of one the passengers (my dad's cousin) passed on and the vacation had to be cancelled. Well I called expedia thinking that I can get fully reimbursed as I was lead to believe on the site. However unfortunately I was told otherwise. In the expedia webpage they mislead you and make you believe that when you buy the... read full review »

Short Version of the story - I had a family emergency and had to cancel a noncancellabe reservation in July (which I made in February, how could ia not predict an emergency 6 months in advance!!)I called in June, a complete month ahead to see if anything could be done, knowing I ran the chance that it couldn't. The deal was made I would pay one night of the two nights and the reservation would be taken care of, which is better than nothing. I was sent a fictious bill for a stay in June I never had to cover the no show fee. I... read full review »

I am writing this review in regards to us airways policy of charging a $100.00 fee on top of the difference in the cost of a new ticket. I was scheduled to leave for a flight on 8-4-06 at 8:00 am. When I departed my house to go to the airport I discovered that I had a flat tire. Upon discovering this I immediately contacted us airways and informed them of the issue I was having. I informed them that because of my flat tire I would not be able to make that particular flight and I asked if I could be put on another flight the same day. The... read full review »

After having an amazing cruise on Royal Caribbean one year, my family (husband, 2 kids, parents & brother) decided to try out the other cruise lines out there... like Carnival. Maybe we were spoiled on Royal Caribbean or maybe Carnival "Fun Ship" Cruises just take no pride in quality of service. Before we even got on board the Victory, we were handed a change of itinerary stating that we would not be going to Nova Scotia Canada as intended, but instead, St John's New Brunswick. Ok, no problem seeing as there was a slight... read full review »

I am complaining Allegiant Air is poor handling of passengers and lack of provisions or preparedness for those with hearing impairments. I was sitting by the gate for my return flight on June 25, 2006 (flight 474 from Las Vegas to Sioux Falls). The electronic LED sign above the counter was showing lights but no characters. Finally when I saw people line up to go onboard, I joined the line. When I got to the Allegiant ticket taker, she saw the ticket and informed me that my flight had changed gates! On this reservation, I had indicated that I... read full review »

I am on a fixed income and so money is tight. Went on-line to see about buying a ticket to fly to Michigan to see relatives. Went to priceline.com and was quoted a price very nice price in fact. Guess what your parents tell you is true if it is to good to be true then it is. When I got my card and tried to purchase my ticket it went from $121 to $321 why is this?! read full review »

For the most part, the letter which follows is self-explanatory. Air Jamaica did not respond to it and even refused to give us our Delta frequent flier miles for this trip by just not posting them and not responding to requests to do so. Happily, Delta took care of that for us (Delta and Air Jamaica are in a code sharing alliance). Please use my Email for any responses. ---------------------------------------------------------------------------------------- December 15, 2004 Air Jamaica Customer Relations Office 4 St... read full review »

Checked into the Microtel Inn @ 1840 Corporate Blvd in Atlanta GA (Buckhead area) and encountered the following issues: - dirty room (debri on bathroom floor) - bath towels stained - stained and unsightly hallway carpet - TV remote didn't work - noise from hallway and next door (slamming doors/ crying child/slamming drawers in adjoining room). Ironically I requested a quiet location and room. The hotel managers response was uncaring and unacceptable. Contact with the Corporate office resulted in a recommendation to dispute the... read full review »

I was kind enough to bump off a flight that United Airlines had overbooked. I sat in the airport quite a few hours waiting for the next flight. I have not used my voucher yet and now we have an emergency where I need to use it. When I agreed to be bumped I did not know about the ticket until after I bumped for them or the 14 days waiting period to use this voucher. Now United is telling me that they can not make an exception! Oh, but I can buy an emergency ticket for under $500.00. I don't think that they will ever have to worry. I will... read full review »

In the first few words of this letter I would like to express my gratitude to Lufthansa for upholding their remarkable reputation among passenger airlines over the past few decades. Our family has been steadfast in using the services of Lufthansa airlines and we have flown many miles with them. Depending solely on the company's trustworthy reputation, and despite the rise in Lufthansa ticket prices in comparison to other carriers, we have chosen to purchase a ticket from Lufthansa presuming it would deliver its service in consistency... read full review »

This company sends fax listings of vacation package deals. Takes your money and sends nice brochures. But when it's time to arrange a stay, they are non-responsive, they ID your incoming phone calls, and then do not answer your calls. The secretary takes messages, but no one calls us back. We lost $500.00 in purchasing a package and could never get an answer back from an employee. We even sent the Florida Buereau of Regulation and Enforcement a letter but they could do nothing about it. read full review »

AARP recomended Generation X as a site for older, handicapped people that like to travel. Generation X recommended 123 Free Travel club. I went to 123 Free Travel web site and signed up on July 1st, 2004 for $189. On July 6th I noticed the small print at the bottom of the web site that said 'restrictions apply'. I clicked on this and found out that to receive these free services I would have to go to specific places & stay in certain hotels for a set amount of time. If I had known this I would not have signed up for the club. I... read full review »

I know someone who works for a service owned by them. They are a scam. They get hundreds of calls a day with people who want to complain and many who get no return call. Someone needs to report them please beware! read full review »

Dear Sir/Madam, I had travelled through your airline flight number IT107 from mumbai to bangalore on the 31st of May 2011, my boarding sequence is SEQ/102, 106 and 107. This is inform you that one of my bag when received at the bangalore conveyer belt was open. The code of my lock was opened, the zip of my bag was opened and it looked like someone has opened it from the front and put their hand in the centre as if looking for something. I am very disturbed to find this when it happened and strongly object to this. Nobody should open a bag... read full review »

I bought my tickets to Jamaica for my boyfriend and I for one week. For one, our travel agent told ous that we didnt need a passport to go into Jamaica, but as I looked into our Resort website, it clearly stated that we needed our passport to check into the hotel. Also we had looked on February 1st with him on the air canada website about checked bags and the quantity we could have. It had said 2 checked bags. I just looked today and now it says that we are only aloud 1 checked bag and that it was implemented in November but yet we seen it in February and our travel agent said that there was nothing he could do about it. read full review »

Do not use Beyond Boundaries Travel !!! We paid $808 of unexpected expenses. Our local ski club planned a trip to Egypt with a September 25, 2010 departure date. Beyond Boundaries Travel handled all the arrangements. We were required to fully pay for the trip in advance. Our last payment was made on June 18 three months before departure. We paid $5, 738 in advance. At the beginning of September, were told we had to make an additional payment of $708. We told that we were past the trip cancellation date and our choices were: We would could pay... read full review »

This company works through so many various companies.. Living Social had a deal for $49 for two people/ 2 night hotel & flight to go to Vegas. After reading more details there is also a $60 booking fee and a $75- $150 MAX fee for airline taxes per person. So we figure okay great at MOST we would spend $204.50 a person. Then Living Social has us go through all these different companies to redeem our certificate and when we finally get our “itinerary” it isn’t even itemized and it says flight/hotel will be $475 a person and we... read full review »

peoples went saudi arebia for umrah and ur air line charge more than 400 saudi riyal there for zam zam water 38 saudi riyal for 1 kg which is awefull we r more than 500 600 people will never ever travel with etihad airline and will also stop the other people to travel itehad etihad is bullshit airline thumbs down for etihad also ur crowd behaiviour is very bad in jadeh they dont no how to talk with customers read full review »

I agree with all the complaints about this company's poor customer service, terrible business, and deceptive methods. They are NOT worth whatever money you might save (and you won't save much), not to mention the fact that they scammed me into paying $9.95 a month when I'd never checked any boxes to become a member. Totally untrustworthy. read full review »

From PRATHAPAN CG MODIYIL HOUSE ANGADICAL SOUTH PO CHENGANNUR PIN.689122 email: [email protected] i am traveled with my family from Cochin to Kuala Lmpur and Kuala Lumpur to Cochin. while flying to Cochin the behavior of cabin cruse are very bad and rash. Please take this complaint very serious and take action against them. yours faithfully Prathapan My Booking no.is Z567NS date of travel 12th jun 2011 Flight no. AK203 read full review »

a TV advertisement to call an 800 number for florida vacations and other vacations packages. Company took my credit car and charged an especified amount. I've been trying to call the company to make reservations but neither of the phones, website or other information I found in the web can connnect to an actual person. Phone lines are disconnected adn website is not an actual site. My money was taken in exchange of NO service or product. Due to personal information in documents proof will be sent upon request. Thanks, read full review »

Flight time was postponed to 1200 hrs – Delayed by 3 hours – No email, telephone call or notice was given to passenger causing inconvenience having to wait at Senai Airport for 3 hours before flight departed at 1215 hrs. Demand for compensation. read full review »

My son was due to fly out of Orlando Airport this morning at 7:30. Air Tran's website states that you should be at the airport at least ninty minutes before your departure time. My son was at the airport on time, checked in with no baggage to check and made it thru security without any problems. When he arrived at the gate with fourteen other people they were told they missed their flight. This happened 20 minutes before their plane was due to leave. Once again Air Tran overbooked their flight. This is such an unreliable airline and they... read full review »

envelop dispatched from Goa not received. read full review »

Can not contact for the purpose of cancellation. Unable to cancel account. read full review »