1 Time Airline got my flight details backwards. Sifiso at the airport admitted that the booking Agent Muwelo booked me flying from Cape Town to Durban and returning from Durban to Cape Town, when my booking was the other way around. I lost 4 hours at work, incurred food and beverage and transport costs. They also had the nerve to charge me an extra R600 ..they refused to give me a receipt for this R600?? Even though they messed up the booking I had to pay extra??????????? I spoke to Sifiso and Yvette at the airport, Delene at the call... read full review »

Chartis Insurance South Africa INDUSTRY Insurance BRANCH/AREA WHEREVER COUNTRY South Africa TIME / DATE 12:55 Mon 11 Oct PERSON RESPONSIBLE VIOLET CUSTOMER wilma1 View all reports by user 02 PROBLEM REFUNDS HEADLINE Service? What Service THE INCIDENT Wed 30 Nov I don't know where 2 begin but I am so frustrated now I could kill. Thanks 2 this horrible ins co. that ows me over R6000-00 not 4 a claim but 4 a refund on a policy they sold me in 2008. They recently discovered that I have 2 of the same policies &... read full review »

My husband was employed by Protea Coin, Port Elizabeth for a period of two years. He resigned at the end of July, and is still waiting for his papers for the provident fund. We have send numerous sms's in this regard to his direct supervisor to no avail. On enquiry, two weeks ago, Veronica, the HR clerk, was sarcastic in saying that she will have to find out from the postman where the parcel containing the documents was, but that she will now courier it. Attempts to get the illusive waybill number has fallen on deaf ears, and we are now at our wit's end! read full review »

My issue with Voyager arose when i needed to pay airport tax for a flight which i had acquired through their award point system. They asked me to pay by credit card to which i replied that i do not have one. The consultant then advised me to go to the airport to pay there, I was informed that this option would cost R200 extra. I told him that i was four hours away from an airport and therefore could he please give me another payment option, ie EFT. He said that this is not available as a payment option with Voyager. Its discriminatory... read full review »

I'm quering the account. Gogga is currently experiencing problems with Vodacom. As a result; I am unable to connect to even access my e-mail. If I'm unable to access my e-mail because I cannot connect via vodafone; it's obvious that I experience the same problem with logging onto the internet because I have to be on line to get e-mail. I'm quering the accounts of the past few months. According to me, I should only be billed for standard fee. Also, I've not signed up for itemized billing and now that apparently is one... read full review »

I want to know if Lorenz University is Legit and their online Degrees are worth obtaining. read full review »

I reseived a sms" your number has won the sum of R95000 in 2010. Airtel promo with ticket no 005p. for details call 0783760571" wich I did and spoke to "william" he told me to buy a voutcher of R120 wich I did. After using the number I phoned him and gave him the voutcher number.he was so angry because he told me why did I used the number. I told him that he only need the voutcher number to activate the number and then he will forward it to the account department. He was so angry that he put the phone down and I never heard from him again. I can forward the sms if needed read full review »

I took in my car for its 60 000km service. The dealer adviced me to change the timebelt at this time. I did as adviced. When I went to pick up my car I noticed that it stuggeld to go into gear. But as a woman I did not think anything was wrong as they said that they tested it after the service and it was fine. So I drove of with my child. Half way home the gear jumped out and I almost made an accident as it was in the afternoon and the heavy traffic. I was ratteld and puld of at the nearest public location. When I wanted to drive again I could... read full review »

I purchased the Huisgenoot magazine d.d. 7-October-2010 & found a scratch card inside. After doing the scratch work, I found to have had three of the same symbols, know I had to scratch the 2nd block saying that one of the prizes will be sent to me, I than had to scratch block 3 and found what seemed to be a "unique" 4 digit number together with the instructions to SMS this number, my name & postal address to the SMS no. 36632, of which I did - SMS cost was R5.00. a Few seconds later I got confirmation that my winning... read full review »

Ampersant Rentals (Mrs Amy Willers) is the agency I used to rent my property in Sasolburg. The only requirement I have for a new tenant is that a full deposit should be paid before the tenant can occupy the property. I this case Mrs Willers confirmed more than once that the tenant did pay a full deposit (R2500) like it says on the signed contract and she moved in. The tenant did not pay her last months rent before she moved but Mrs Willers confirmed that the R2500 deposit will be paid to me in full. A few weeks past and still no money was paid... read full review »

Why is it that every time I travel with KLM, I am left with damaged baggage ? KLM has a definite need to improve it's shockingly poor handling of baggage .As a frequent flyer on KLM, I urge all fellow passengers to reconsider using the services of KLM as they are unable to deliver ones luggage without damaged .To compound maters, KLM staff at JHB are simply not interested in replacing luggage .IF I HEAR ONE MORE STAFF MEMBER OF KLM SAY OH >>>IT"S WEAR AND TEAR ON A BRAND NEW BAG USED ONCE or TWICE, I MIGHT SCREAM . THANKS TO... read full review »

Further to my first report, Damaged Goods, Wetherleys did deliver a new set of patio furniture to me BUT not everything we ordered was delivered. I would like the Customer Services Mgr to contact me asap to discuss this asap. I have spoken to Catherine at Kya Sands but I am very unhappy with the service I have received from Wetherley's after messing up my order AGAIN. I now have incomplete patio furniture. read full review »

My husband and I booked a flight to London online. We entered all our details including credit card deatils and at the end of the process were told to start the process again as there had been an error. We found out that they had debited our account for the ticket but we recieved no confirmation of this booking, nor was there any record of this booking ever being made on their side according to the call centre agents. After numerous calls to the call centre, no-one could help us untill eventually after 4 days we were told that they would... read full review »

I found an advertisement "5 TV's for sale" at a very competitive rate in the internet and subsequently phoned the V&A Audio Vision store whether they still had stock. Max confirmed that they still had 2 units available. I said that I would come immediately - a 20 minutes drive - to buy them. When I arrived at the shop some 1 hour later, he greeted me friendly and showed me some other specials in the shop. Then I asked him to get the units for me. Shortly afterwards he returned and confessed that the shop still had stock but... read full review »

I signed up for a cell phone contract and was assured that I would be able to use number portability. I have since found out this is not possible. Before I signed up for the contract I made sure I asked 3 people if it would be possible to keep my old number and they ALL assured me I could. I have had my old number for over 10 years now and changing my number now is not an option. read full review »

I took my daughter's HTC snap to Vodacare Midrand for repair. They told me the usual fairy tale about 7 working days ... and then my frustration started. The 082 1944 repair guys were not too bad and I had an idea about what was going on. Then I had to start phoning the 082 1906 number (Vodaworld) and ATTEMPT to speak to a consultant. I dare anybody to try this, it's an exercise in total futility. Yesterday my daughter finally got hold of someone who told her that her phone had been ready for three days AND... read full review »

This is a dispute I have against 'Superior Planks' with Paypal. This is what happens when dealing with Superior Planks (http://superiorplanks.com/) see below: Paypal Transaction ID: 79T54182VM379205F I bought goods from Superior Planks America through Paypal I paid in FULL the amount THEY asked in advance, the price indicated on their website. THEY CONFIRMED the detailspriceshipping etc. see below: ================================================= Thank you for purchasing with Superior Planks, any items to be... read full review »

when i bought my car last week, iwas contacted by a lady from a group of insurance companies; auto and general included. she requested to do a quote on my behalf and i declined informing her that i already have another insurence. she insisted to do it, then i said u can do the quote as long as u know that i already have an isurence. few minutes later she called with the quote i still declined. she enquired from me how much my premiums will be i said R 1100. 00 and she said but our premium is only R839.00 i said no i don't need insurance... read full review »

I had a car accident on Sat, 25 Sep 2010 on a gravel road 50km from Laingsburg Western Cape. My car fell in a ditch and lied on its right side. A farmer helped us and called out the towing service. They came and towed the car out of the ditch and then to Laingsburg. Time including driving at the most 2 hours. On Mon, 27 Sep 2010 he towed the car to Worchester, not more than a 150km. The man charged me R7062.30 for this. What a reap off! I had no choice and paid him as I needed the car to get back to CPT where someone repairs the car for... read full review »

Never trust an insurance company...they tell you what you want to hear on their recorded telephonic application but fail to give you the hidden costs which add up to more than your savings...di you know that there is a 1000 rand fee for first time claim?????? and if you are under 25 then there is an additional excess fee on top of your excess?????? I mean ***? If these are legitimate fees then why was it not made known to you upfront in your conversation but in fine print in a contract that you are given after you have already agreed to the... read full review »

I handed my HTC Google phone in for repairs at the MTN service provider in South Africa after the screen did not switch on, calls were hanging up, poor reception etc and I also reported the problem on HTC's website. After more then 4 weeks now no one can tell me the status is or what is wrong with the phone. Every time I phone in they tell me "the main board is delivered today" - it seems like that day never comes? Neither the service provider, HTC nor the HTC web service where the problem was reported have an idea what's going on or when I can expect an answer. The one blames the other... USELESS ! read full review »

The place is crawling with cock roaches. The land lady just enters your room withouth notifying you or asking for your permission. Your goods in the room has been moved around and you get rude messages written in your wall in the bathroom if it is not to her standard. Everywhere in the place she leaves messages of what the people that stay there, apparently are there a few "permanent" guests, must do and not do. The rental has also been increased with 50% in 9 months time. This we are sure are to cover the costs they... read full review »

On 1 October I submitted my cancellation documents as instructed to do so by Mweb cancellations. I explained to them before I left that I would be abroad as I was immigrating - they assured me it would be no problem to cancel from abroad. I received an auto response saying that cancellations responds within 24 hours - however, its been a week and still I have had no confirmation at all! What does it take to receive any kind of confirmation that my account has been cancelled? Is it that hard to reply to an email? Ive had nothing but... read full review »

I would like to put in a complain about Blue Downs KFC, onthe 15 of September I went to KFC it was about 9 pm and I saw that it was full inside I then decided to make use of the driveway as I was driving, there were few cars in front of me and also few cars behind me. It was my turn to place my order at the window I was then asked if it's gonna be a cash or debit card and I said it's a debit card the the lady told me that unfortunately she cannot help me because the machine is not working and I requested her to place my order and... read full review »

My wife is been working for this dr for 17 years but as I'm talking to you she is still getting a salary of R3000.00 a month with it she is expected to earn a living.I would like 3rd degree to investigate dr's in Randfontein area because apparently most of the dr's receptionists in this area are getting less than R3000.00 which I think is unfair because they doing a lot of money with this employees.My name is Morakadu Johannes Jackie Moilwe, I'm doing this for my wife.My cell is 0722793199. read full review »

On Thursday 2 Sep'10 at 05: 20 pm I visited the Out of the Blue clothing store in the Clearwater Shopping Centre as I do at any other retailer as Woolworths etc. I indicated that I was looking for something for the office, for summer and not sure that the range is fit me, but I will take clothes and mix and matche as I need clothes for about 4 working days. I also indicated that I do get hot easy and are very short. After I been assisted by Catherine (manager of the shop) I mentioned to her that I will fit the clothe... read full review »

I would like to know if the below is true. Please contact me on my email [email protected] CONGRATULATIONS!!! DEAR E-MAIL WINNER, SHELL INTERNATIONAL PLEASED TO INFORM YOU THAT YOUR EMAIL ADDRESS HAS WON YOU THE SUM OF $500, 000.00 USD (FIVE HUNDRED THOUSAND UNITED STATE DOLLARS) IN THE ON-GOING SHELL INTERNATIONAL 2010 DRAW PROMOTION HELD LAST MONTH. YOUR VERIFICATION NUMBER IS: (SPDC/9030108308/03). YOU ARE TO CONTACT THE CLAIMS PROCESSING OFFICE VIA EMAIL ([email protected]) FOR MORE... read full review »

A while back I noticed that my daughter's airtime runs low too quickly. Vodacom has informed me that Mira Networks are billing her R5day. I phoned Mira Networks to unsubscribe, but got a recorded message prompting you to enter your cell number should u wish to unsubscibe-which I did. This should have stopped after 48 hours. Tonight she's made me aware that money is still being taken off her account. I need someone to first of all email me proof of opt in then I need to know why my daugter is still being billed after unsubscribing. This is illegal & a stop has to be put to Mira's fraudulent billings!! read full review »

I am sick of Volvo in South Africa, their motorplan is underwritten by Motorite, evrytime something goes wrong there is a issue, they make up excuses why not to pay, I WILL NEVER BUY ANOTHER VOLVO IN SA BECAUSE OF MOTORITE, THEY ARE THE WORST read full review »

Good day The people from this company came to my house selling the rain air pot for R6995.00 and i told them that i won't be able to afford it right now, but this guy by the name of Hendrick kept on forcing me to fill in the forms and that i can pay from as little as R194 a month. He said that the application is not yet finalised and that the finance department would call me and let me know if they have approved for me to pay R194 a month. I told him that it would be better if i take the pot next year in April 2011, and he said it... read full review »

TRANSNET NPA COMPANY (Pty) Ltd, CARLTON BULDING 103 W.STREET DURBAN 2001 SOUTH AFRICA THE SENIOR GENERAL MANAGER POSTAL BUSINESS SA POST OFFICE P.O. Box 10 000 DURBAN 0027 SOUTH AFRICA P.O.Box 9964, S.T.A DURBAN. Code, 2748, Job Ref: TRANSNET AUTHORITY: ATTENTION: S.A. BARATH We refer to your earlier forwarded application/Curriculum Vitae for job engagement with relations to the South African Transnet NPA marine Shipping Company; Shipping Project in South African and job reference Number: HRI... read full review »

Yesterday my brother in-law took a plane from O.R.Tambo to Cape Town Int. when he got home discover his bag was cut open and some gifts and food was taken from his bag ! Not Good at all why do people do stuff like this 16 September 2010 read full review »

On the 23rd September 2009 House and Home advertised on National Television that the prices of their DSTV decoders are R299, there were no other conditions attached to this, on the 24th September 2009 I visited the branch in Newcastle were i was informed by the sales lady and she informed me that the purchasing of the decoder for R299.00 is subject to the purchasing of a thousand rand installation voucher, I told the sales lady that was not what was advertised on the television and that there was no mention of this, she then called the manager... read full review »

Hi I cancelled my subscription a long time ago and asked for a refund. Now I have all of a sudden (September 6) been billed for an amount of R671.41 which is about $95. The account reference is CLKBANK*COM_FRZEJJ3D PLEASE cancel all further payments and refund me this amount Thank you Clarence Dreyer E-Mail: [email protected] read full review »

I purchased a Jetski + Trailer from The Jet Shop at the end of Aug. After collection, I realised that the trailer was not the same one as in the ad or the one I viewed prior to purchase. It was also concerning, that the "wrong" trailer, went through a roadworthy, but the lights didn't even work. I contacted the Jet Shop and after a few emails and phone calls, they said that it was a honest mistake and that they would source me another trailer as they never thought that it would be a problem. I'm still... read full review »

I tried the New KFC Toasted Twister at KFC Northmead in Johannesburg. Within an hour I was throwing up and had food poisoning from the chicken. This is unexceptable! read full review »

When my daughter was born in May 2009, she went for bloodtests. Of the 4 bloodtests, 3 were paid and guess what...the most expensive was not. Apparently, the laboratory used a SAMA tariff code and not the NHRPL tariff code by which Bankmed supposedly operate on. People, this does not get diclosed to you in the Rules of Bankmed, not in the Guide for 2009 and neither does the lab inform you upfront as well. All it states in Bankmeds guideline for patology benefit is the following, '100% of Scheme rate subject to R3300 pfpa.Thereafter paid... read full review »

I am very upset! I go to Broadacres Virgin Active, and have been a happy customer until NOW! I started spinning a while ago, the spinning classes are very popular as they get very full, so I was advised by a consultant to rather book online to avoid disappointment. I did this and i booked my spinning bike for today's 17h30 spinning class. BUT at 17h30 when i got to the class, to my dismay, the bike was given away by one of the gym fitness consultants! He told me that because this class is very popular and they have "no-shows", he... read full review »

To Whom It May Concern Please read this full email. This email is a very serious complaint about a school based in Blairgowrie, Randburg. A couple of days ago, i was called into the office of the principle at I.R.Griffith school in Blairgowrie, where both of my children attend school. When the secretary called me the day before, she said to me that the meeting with the principle would be about my daughters progress in the school. You see, my daughter has a learning problem since going to I.R.Griffiths. In the beginning... read full review »