In the summer of 2006, we purchased two Sanger recliners. Now, in mid-September we noticed springs poking out the back of both chairs in approximately the same location. I contacted the store and they said we could either bring them in for repair or we would have to pay $35 for them to come and get them. My position is that these chairs were defective from the factory and didn't feel I should be expected to pay them anything to have the chairs picked up and fixed. I wrote to Ashley's home office and their response was they... read full review »

One week after purchasing my dodge truck and spending $40,000+ the transmission wasn't shifting correctly and the dealership had to adjust the computer. Now @ 90,000 miles the computer went out and Dodge won't warranty it. The repairs are $900.00. My complaint is because the computer which regulates the transmission went out because condensation got in the computer and ruined it. This should have been sealed at the factor in order to keep moisture from getting in the computer. I have never washed my engine nor flooded this vehicle... read full review »

I have a perfect credit rating, well over 800 except for one problem. Four years ago I applied for a loan Thur Merrill Lynch, since this is the company that has all my money. The loan approval was easy....the loan process was a nightmare that still haunts me. The guy who first started my loan admitted after all the problems he had "dropped the ball" Oh well...life goes on. Don't deal with Merrill lynch again for a loan. The problem came 2 months ago when I applied for another loan for another investment. My credit record... read full review »

I have a White Westinghouse steam iron station, 8J06 WW5100 (120V, 60 Hz, 1350 W), which I purchased at K-Mart in Waco, Texas. It steamed for only about a month. I fiddled with the steam tube/electrical wire from iron to base and found if I held it in a certain position it would steam....not something I'm prepared to do. I suspect the fault is in the electrical wiring, as steam should pass through a hose as long as it's being sent. I'm not a great keeper of boxes or receipts and K-Mart requires both before the service desk... read full review »

Copy of letter sent to: Elephant Group/DISH Network 3303 W. Commercial Blvd. Ft. Lauderdale, FL 33309 Re: False promotions To Whom It May Concern: I am writing to complain about your promotion format. I switched to the DISH solely as a result of a promotion I received offering 2 FREE American Airline Tickets. When I signed up, I inquired as to how I redeem these and how the promotion worked. I was given a great sales pitch for the “e-club” and told that I would have to stay in one of the designated hotels for 3... read full review »

On Thurs, Oct 19, I visited Instant Imprints, a printing shop on Benson Blvd. in Anchorage, Alaska. I was deeply offended by their crude and sexist behavior. It was towards the end of the night and the shop was about to close. I was met by one older man and one younger man who were sitting in the store eating a snack. I was the only customer there. I inquired about the cost, schedule, and options for having some T-shirts printed for my son's archery event, and the older man (the manager) answered my questions and then said, "If... read full review »

The company is called High Desert Concepts, and they are located in Victorville Ca. Their phone number is 760-381-8838. They sell the Tri-Star vacuum. Last year, they called my home and asked me to do a quick phone survey about the quality of the air in the high desert, and then a week later, someone called back, said I won a free gift or two, and asked me to view a in home demo of a house cleaning system, which turned out to be a large vacuum cleaner. They lady who set this demo up on the phone said they were not trying to sell to me, just... read full review »

On September 16, 2006 I went to Comfort Galleries in Farmingdale, NY on Route 110 and spent many hours deciding on a media stand. The saleman and the woman their told me this media center was their best seller and they usually have them in the stock but they sold so many that have none left and will have to order it. On September 23rd I called Comfort Galleries to cancel my order and was advised that all sales are final. I called several times since to try to cancel or even get a credit but no one would help me. On October 11th, I called and... read full review »

This summer had Collegiate painters headed by Jeff St. Hillaire paint the inside of our house for $700.00. This was the kitchen, living room, tiny bathroom and hall. Before they left I was asked to check the paint job. I was concerned about the white spots in the kitchen. Jeff said, "oh, that's because it was just painted. Call me if they aren't gone and will come over and fix them". Well the white spots are still there and have called him numerous times and still no call back. It is guaranteed for a year and am very upset... read full review »

I bought 2 Stratolounger recliners, XP 3-7699, of which I was told that the mechanism was guaranteed a life time. One of the chairs needs a new mechanism, but I can't find Stratolounger to get the new mechanism, and I was wondering if you could help me find a place to repair them or for us to get a new mechanism? I live in the Cincinnati, Ohio, Northern KY area. I would appreciate any help. Thanks, Terry read full review »

I purchased a DVD camcorder from samsclub.com auction site for $320 When the product arrived, it was a open box display model. With smugs on the lens and dust on the view screen. The underneath had worn marks form the display tripod. I called up the customer service and they say that it is what they sell in auction site!!!!!! Then why dont they say so in the site, Why should i bid for a display model ??If it is a floor model I will bid accordingly. There is nothing in the site which says that i am bidding for a open display floor model. SO WARNING TO ALL AMERICANS--NEVER NEVER BUY FORM SAMSCLUB.COM read full review »

I went on to the website of www.mobilecraze.com as I was interested in their ringtones packages for cell phones. I entered my phone info, paid with a credit card, was charged and only AFTER I had been charged did I find out that my phone and my carrier are not compatible with any of their services. I contacted their customer service department a few times, via e mail and telephone, no one returned the call and I received an e mail saying that I am able to use their services when in fact my carrier and phone are NOT supported. I asked to be... read full review »

I purchased some food from the above chicken take away outlet on 20/10/2006 at approximately 14:35. I was disgusted to later find out that my friend ( Mr Philip Towersey 0 who was present when I purchased the food said he saw the guy who served me was picking his nose as I placed my order, he was also scratching the back of his hair. I find this totally disgusting and unacceptable. I would have thought that anyone handing food should at least be wearing gloves let alone picking their nose. I would like to know if I can take this matter... read full review »

We purchased a car from Westco Cairns Pty Ltd in July this year. While we love our new car we have been thoroughly disgusted with the ongoing service that we have received from both the sales and service departments. We take this opportunity to warn all future customers to find another dealer. If this is unavoidable, be exceedingly cautious in your dealing with Westco, whether with sales or service. We have found both departments to be uninterested in anything resembling customer service, and certainly not worried about their reputation... read full review »

This is an online "business" located at http://www.computerlearningctr.org/ I tried their system for a month. I did exactly what they asked but not only did it not provide any positive results, I found out that what they told me was allowed, was NOT allowed on the website! I have spent the last three weeks e-mailing them (which is their only contact info) to try and get my money back, but it has proven fruitless. It is a scam and they should be shut down. Vance read full review »

Andersen Windows makes some fine products, but electric-powered, venting roof windows is not one of them. I bought four such windows in 1994. The gears of the roto-operators (both the pre- and post-1998) become stripped/dislocated within 5-10 years. In addition, the electric power operators don’t fit well onto the roto-operators and need adjusting every year or two. After twelve years of problems with these windows, I have now given up trying to make them operate properly. read full review »

We bought our Hitachi 50" 50V525 model Tv from sears canada and it was delivered in September 2005. As we were moving into our new home ( not until October 2005) the Tv sat until then. It worked fine until July2006 when it started to act up. Picture would just go off and screen would turn blue. We called sears before the year warranty period was up and also purchased at an additional $250.00 an extended warranty. We have had a sears service man here 3 times to fix the machine but to no avail. Now he says it needs a circuit... read full review »

My complaint about Telkom is not just serious it is ridicules. In the last six months our ADSL line were stolen 7 times the last time on the 20 October two days after they replaced the previous line that was stolen the fastest response time so far was four days but normally it takes 11 and it did take them 15 days once before to reconnect the line. And after talking to Supervisor this and supervisor that Manager here manager there the best on only solution they have is, wait until it happens again and come and reconnect the line... read full review »

I would like to bring to your notice the problem faced by me with the SBI ATM (Ramrajatala (Howrah). I have tried to withdraw RS 10000 from my SBI ATM account ON 19TH/10/06 at that time there was some problem and the response came that the transaction could not be done, AND SHOWING THAT INSUFFICIENT FUNDS. I Immediately reported the matter to SBI HOWRAH BRANCH, THIS KIND OF BUSINESS AT LEAST NOT EXPECTING FROM SBI. Regards, SANJOY Arobindo Road, Santragachi, Howrah - 711104. read full review »

Will not give information on where you can get local repair service. Local service companies can not get ANY information on HDTV DLP TV's. Contacted service rep (MU137, MU339, MU417) to get the name of a local TV repair company in the Harrisburg, PA area. I was told that they did not provide service on out of warranty items and to contact the company I bought the TV from. This I did. They said that I should contact a local TV repair Company to get the repairs. I contacted 3 separate local companies and was told they do not service... read full review »

I had brakes put on my car at the Meineke at 3861 North Druid Hills in Decatur, GA. The shim came off the driver’s side brake. Mr. Brad Augutus refused to replace the shim despite the fact that it was within the warranty on the receipt. He then threw the shim in a garbage can behind his desk. I asked him to return the shim to me. He refused and told me to get it myself. His arrogance was beyond belief on a personal level and shows that Meineke does not promote professional behavior or customer service. read full review »

Incorrectley installed our furnace & ignores our calls & does not appear to want or know how to correct the problem. Furnace has cut out since the installation on May 2003. Thanks Lydia Summit Heating & Air Conditioning 15935 Redwood Lodge Road Los Gatos, Calif. 95033 (408)353-3403 LIC:524256 read full review »

Top Cleaners at 4400 Brownsville Road in Powder Springs, Georgia. (770) 222-0809. They shrunk a Pendleton wool bedspread approximately 12 inches the whole way around, was a queen, now won't fit a double bed. They refuse to refund our dry-cleaning cost and the cost of the wool bedspread. They are listed on the Better Business Bureau as having other complaints from other customers with unsatisfactory outcomes. We will probably end up taking them to small claims court. As you know, a Pendleton wool bedspread is around $300 and is suppose to last a lifetime, we only had it 4 years. We are very upset and disappointed. Thank you. read full review »

I purchased a new rebuilt motor for my 1988 toyota 4runner, from US ENGINES in Auburn,WA. I paid $1450.00 for this new motor with such a great warranty. figured I could not go wrong.. 8 years 80,000 mile warranty.. When the motor was installed, the motor just didnt sound right. sounded like the valves were really loose.. had my mechanic who installed the motor. **phams complete auto repair" in burien, WA. I immediatly called US ENGINES, about this . they told me the motor should be adjusted at 12,000 miles **.10 on the... read full review »

Out stay at the Hard Rock Hotel in Orlando was a huge disappointment. On our arrival on 7 October Saturday we were informed that the Hard Rock Hotel didn’t have any rooms available to honor our reservation. Our desk attendant was nice and wanted to be helpful but it was very difficult to understand him since he spoke very broken English. After the manager came out to help us with the problem, he saved the day by finding us a room with a garden view. Having paid in advance for a non-smoking with a pool view, I was rather upset to find my... read full review »

I bought a whirlpool refrigerator from Lowes in Elk Grove, CA on 9/18/06 for next day delivery. The product was delivered to our house the next day. Unfortunately, the delivery guy made a big scratch on the door of the refrigerator. We didn’t want to waste the delivery guy’s time since they said one of the delivery trucks is out of service and they have a lot more to deliver that day. So we told them to move on and we’ll call Lowes to schedule for a replacement. It took us almost a week of run around to finally get someone... read full review »

This particular AAP store located 1582 E. Commercial Blvd. Oakland Park, FL 33334 is the worst auto store I had been to. After waiting for a cashier at a check out in front of the store for 15 minutes, no cashier had showed up. After waiting for 15 minutes, I've decided to go to the back of the store, to the part department. The girl who was staying behind the counter while popping her bubble gum said "you need help". Yes, I said, I was waiting for 15 minutes at the check out. At this moment, another woman walked next to the... read full review »

I am VERY dissatisfied with my Dell Photo All-In-One Printer 924. I will never purchase a Dell Printer Again! It is extremely hard to change the ink cartridges. The design of the printer does not lend itself to ease and convenience for older people to see how to replace the ink cartridges. I have spent 3 days trying to get the printer to work. I keep getting messages such as: Left Cartridge incorrect. I take it out and try again. Then it says Right Cartridge incorrect. If I have taken the cartridge out once, I have 50 times to reinstall. I had... read full review »

Annoying regular calls from this number: (206) 666-7278 Cannot stop them Do not answer the phone Will not stop Many others are also harassed by these people. Can anyone help? Thank you, M. M. read full review »

I bought a HP deskjet F 380 2 months ago and last month only it went out of order. I was asked by HP to contact Redington India Limited - the HP service centre at Kolkata regarding the problem which I did. I took the product to the service center on 2nd November. I was assured by the service center of its replacement within 48 hours as per the company rules. But I think HP personnel are not paid enough to buy a wartch. Till today i.e. 15th of November, their 48 hours is not yet over. After every 2 days i did contact them and to my... read full review »

I have much knowledge of this company. As a consumer I am very disappointed with what this company has done to a locally owned business. It greatly saddens me to see an establishment that was last year grossing 27 million to this year what almost reminds you of a ghost town. The new management does not care about its consumers, nor its employees. I have seen the local bosses out in town with a few of their employees enjoying after work festivities. From what I saw I was not impressed. I have heard many rumors of the bosses sleeping with fellow... read full review »

I signed up for a nextel cell phone. My plan was supposed to be 300 outgoing minutes, free unlimited incoming minutes, free unlimited mobile to mobile and free unlimited walkie talkie. I chose this plan because my oldest son also had it. First month, only a partial month was fine. Second month my phone was shut off because I supposedly went over my minutes, upon looking it up online I discovered that all my minutes talking to my son were what put me over. I called customer service and was told that I did NOT have mobile to mobile but they... read full review »

From Sears in the Glynn Place Mall, or Colonial Mall, as it is now called, in Brunswick, Georgia, The Sylvania television purchased as an early Christmas present for my son had a vibrating speaker-noise from the first day. Every time you raised the sound to the mid-point bar on the indicator, it vibrated and "wowed" as they call that effect, to totally distract from any program. I called a repairman as soon as the holidays were over--or not long thereafter. I'm a forty-years customer of Sears--I would have bet my pay check on a... read full review »

I ordered the storm shutters in april and gave them a deposit of 15000.00 . They were supposed to install them in september, the owner came out in sept and told me they needed to upgrade the material and it would be another deposit of 4000.00 they came out in october and started to install but left after four hours, now i have half of the shutters laying around my property. Every time i call to see when they are comming back they have another excuse i have been waiting for three weeks for them to complete the job. Mrs John Osprey fl. read full review »

I bought a Superba S/S model KSRA22ILWH3 over a year ago (April 05) from KA's (i.e. Whirlpool) warehouse in Laval Quebec. I have no issues with clearance, plenty of space all around. This July it stopped cooling properly, so had to call in for servicing. 86$ later, the technician added some freon. Two days ago, same issue. New technitian comes in (Wirlpool qualified, 26 year veteran) and tells me that this is a very bad design with the cooling pipes/venting being at the bottom & next to impossible to reach for cleaning. He said the... read full review »

I am writing to everyone I know about something that happened to me. On October 12th, western NY got hit with a freak snowstorm. This storm dropped over 20 inches of snow which took down power lines all over. Over 300,000 people were without power. On the second day after this storm I finally managed to get out to try to buy a few things. One of them was a battery operated radio. I ended up at our Target store in Cheektowaga, NY. They were one of the few stores that managed to open up that soon. I went in and there were 2 radios on their... read full review »

I purchased a 52" RCA HDTV in 2004 and just yesterday, when I went to turn it on the screen would not come up. There is no sound or picture, I have tried all the options in the owner's manual, but still nothing. I called the customer service team at RCA, but got now where. I informed the rep what the situation was, after she had gone thru all the procedures with out any success, she referred me to an "authorized" repair service in my area. I asked if RCA was going to cover the house call or the repair. She said that since my... read full review »

I had applied to Airtel India for broadband connection at my home. While applying I was informed about an ongoing scheme I was promised in which my installation charges and security deposit was waivered and I was promised that the connection will be up and running in 5 working days. That was 1.5 months back and since then I have been calling up and following Airtel to get no help. Writing to their customer care about it went completely unnoticed. 2 days back they finally came to connect my place from their nearest box through wires and... read full review »

Bought a Carpet Cleaner and extended warranty... Cleaner broke... Took it to get it repaired, its been over a month now... still without the Carpet Cleaner... Sears blames repair shop for the delay... My agreement is with Sears not the Repair department... Sears will not replace it with a new one... and can't seem to get this one fixed in a timely manner... Sears is not returning phone calls as promised... I will no longer purchase items from Sears.... Pathetic Customer Service... read full review »