I have a similar problem (as Collin) with my Rheem Model 21VR75N 75 gallon Water Heater. In my case the water heater (WH) leaked towards the back of the unit so I didn't see that the leak soaked into the house/garage. I bought my house new and the builder put the water heater on a wood/sheetrock platform. I'm 8 months out of warranty but it appears the unit was leaking for quite a while. I appear to have corrosian at the top causing leaking. I replaced the nipples connecting to the WH but the leak continues. I built a house and have... read full review »

We purchased a Bosch Evolution side by side refrigerator which had limited cooling ability and poor volume of ice manufactured in freezer. After contacting one of Bosch's recommended repair centers and 3 repair visits, it was determined the 3 month old refrigerator/freezer would need to be placed. Bosch was contacted by customer and repair company and order was processed to replace appliance. 5 days after Bosch started paperwork and assigned an order number, the appliance is not been shipped with no confirmed shipping date available from... read full review »

We placed our order on Wed 10/15/08 and our product was supposed to be delivered within 48hrs (which was the selling point for us as we were in a hurry)! They were also a Women Owned Business and we wanted to be supportive and give them our business. Friday 10/17/08 I called to check on delivery only to be told it wouldn't ship until 10/27/08. WHY? Your website said 48hr Delivery! They acknowledged that they see where it says 48hr-Ship on their website - Oops. We requested a refund for the shipping cost and Cynthia said she would... read full review »

Spoke to Brittany at Stream for 30 minutes before she hung up on me. She said I could contact Fox 4 she didn't care... Bill from July - paid in full Bill from August - paid in full Bill from September - paid in full Bill from October - OOPS! I see on my current bill for the downtown apartment that i have not lived in for months that i have a current charge of $17.13 and a past due charge (from the July/Aug bill) of $53.62. When i spoke to Brittany she said it was from the July/Aug bill. But I'm looking at my July/Aug... read full review »

Purchased a leather couch and chair from Sally Freeman on late July for "mid August" delivery. 3rd week of August...no furniture..no call. I called and left a message for Sally. call no returned, I called again. Sally was reached and a new delivery date was given. Date was moved a few more times, but the real piss off was i had to call each time to see what was going on. Finally received a couch, but it was damaged. sally made no effort to earn her comission, out the door out of mind. Well we got our furniture in October, and frankly i... read full review »

Terrible Service! To keep this short and to the point, my wife and I purchased a one year (2 visit) a/c and heating service plan from Strayer Mechanical in Feb. 08. The plan was to get an overrall service check on our a/c and heat units in the Spring and Fall. Spring visit: Oh wait, they didn't actually show up so I guess that's not a visit, right? Fall visit: Wow, they didn't show up again! They did however call the morning of our set appointment and left a message stating they were in the area and would need to... read full review »

Letter sent Certified Mail on October 19, 2008 to West Coast Chief Repair explaining the steps I took to resolve technicians mistake. Needed to seek alternative housing (local pet friendly hotel) due to temperatures reaching 90'c+. West Coast Chief Repair prolonged fixing their mistake and after two weeks waiting, the technician removed the incorrect motor and reinstalled original (non-functioning) motor. Also at the initial visit, the technician insisted the unit be replaced - at a cost of $5400, then lowered the price to $2300, and... read full review »

Very poor quality craftmenship of the deck. The job should have been completed in June. Still not done. The owner of the company told me they would come out on Friday October 24th and fix everything. No show! NO call! Monday 10/27/08 I get a phone call saying they dropped the ball. This is the 3rd or 4th time this has happened. Attitude and Quality reflect leadership. But they got their money so what do they care. I've been had. read full review »

Michael Ufret sells broken equipment and refuses to honor his warranty. Several others have been ripped off from him as well. He uses his position as a board member with the Atlanta Reef Club as part of his ruse. read full review »

I have been leasing from the store in San Marcos, TX, for just under a year, today I called in to make a payment. The man who answered the phone, we have been calling you because you are late asked me "Why are u late?", in avery rude and demanding voice, I told him because I didnt have money, then I asked him to give me his fax # so I can send in a "credit card authorization form" so they can bill my card, HE WAS IN ANOTHER CONVERSTATION WITH SOMEONE ELSE AT THE STORE, WHILE I WAS TALKING TO HIM...then he said, " Im sorry... read full review »

I spoke to Greg four months ago and paid for a consultation he said he would get back to me and he never did. I called him a few months later and he was so unbelievably rude. He even slammed the phone down. I wanted to pay the man money to do landscaping. I hope he does not behave like this to all his customers. I am dispointed why should this happen to other people. read full review »

Nicholls Construction, is a builder that was used to finish a Pre-Fabricated home that was built by North American Housing Corporation. This builder was a builder that was on their recommended builders list. The builder is located out of Front Royal Va. The company performed Sub Standard work when completing the Home build & would not return to repair sub standard Foundation problems. Roof leaks (Upper Part of house was not sealed externally to the lower part of the house). North American Housing does not stand behind their recommended... read full review »

To all of those who complain that safe touch security is a rip off. I worked for safe touch for 10 years as a technician and as a manager. Those of you who need more information concerning their illegal business practices and those who are not licensed in the state to do installations. They have violated many laws and business practices. I left the company a short time ago under fire and am willing to talk to anyone who has had a problem with them. I am still in the industry not with safe touch. contact me for more information. Lester, bruce, and marc will definately not like this. read full review »

To whom it may concern, I am writing this complaint in relation to the work being carried out in the Artane/ Montrose area, the work is going on over four weeks now and quite frankly is unbearable, drilling into concrete starts at half seven in the morning and continues on till after 6 in the evening, i have a one year old baby whom is in the height of teething and getting very little sleep and she is constantly woken by this, even her daytime naps are affected meaning she doesn't get any rest through out the day, i also am seven... read full review »

About 6 months after I had replacement windows installed, I noticed the caulk across the bottom of the windows was turning brown. I called the owner to come out and look. It was always too late for her to come, she was on the other side of town, etc. Finally, I told her it made no difference how late as I have outside lights. She came after dark, ask for a cloth and cleaner and tried to scrub it. Couldn't, then held her hands up, brought them down and asked if I knew dirt came DOWN. She said she "just got a bad batch of caulk."... read full review »

Oct 21, 2008 08:30 ET Citizen Files Complaint Under Competition Act Against Peter Gilgan and Mattamy Homes Inc. TORONTO, ONTARIO--(Marketwire - Oct. 21, 2008) - ATTENTION: News Editors Paul Langan, a citizen of Cambridge Ontario, has filed a complaint with the Competition Bureau of Canada against Peter Gilgan, President of Mattamy Homes of Oakville Ontario under the Competition Act, Section 52, for False & Misleading Representation. Paul Langan states, "Mattamy Homes, in their Waterloo Region Record newspaper... read full review »

I have had Gexa for the past 2 years. My bills have always bounced between $135 and $190 every month. Not bad. For whatever reason, the last 2 months have been over $330!! ! ARE YOU KIDDING ME?? We haven't needed to use the AC since before the hurricane! When I called, I got no answers... oh, and were you aware that they don't have supervisors? yeah, thats what I was told before I was abruptly hung up on! I am paying almost $0.20 per kWh... Can't wait to change my service provider! Anyone have any suggestions? read full review »

new read full review »

I called NSI, the provider of our extended warranty on our Frigidaire washer, due to the drum banging around. This was on Oct.12. The first repair company did not come out until Oct. 20. He said he needed to order parts and would return in a week. The next day NSI calls and says the repair company could not diagnose the problem and they needed to send the repair to another shop, A&E repair. This company came out on Oct. 23, said he needed to order parts and would return on Oct. 30. I confirmed our appointment on Oct. 28 and... read full review »

sir, I have complained about washing machine Pcv replacement on 11/09/08 the complaint no. lko 908003317. Pcv taken away on 12/09/08. Till today(30/10/08) I have not got Pcv replaced. I have called 9-10 times on your callcenter but nothing done by your company.I have taken wmp plan (plan code-1023142) that seems wastage of money. I wasted my money &time with your company. If you do not take serious action I will forward this complaint of harrasment to consumer forum read full review »

I bought a new Maytag gas range with dual ovens in 2004. It workedfine until this year. In June the broiler stopped working. I had purchased an extended warranty through Maytag Dependability Plus so I called for service. It took a day for the assigned service technician to call me. Once he was able to come out and check out the problem he told me that the mother board was bad and would have to be replaced. He had called Maytag's company trouble shooters to verify that this was the solution to the breakdown. The problem was that the part... read full review »

I have been trying to get my gas turned on in my new residence for 2 weeks first they told me there was an investigatin because meter was romoved because of last tenet. I finally got them to turn it on for me, or so I thought. They told me they could not reach me at my number and the next date was a week away, fine it was set to install10 28 08 between 4pm and 8 . I wajted in cold house till 9I called company several times from my cell only to be put on hold for 15 min at a time they told me to wait because they would be comming. I went home... read full review »

I have THREE Ativa CX10W shredders and two of them are nothing more than JUNK. I would not recommend this brand to anyone or any business. We spend more time unclogging them than shredding. After about 10 pages at two at a time, it overheats, clogs up and quits. Never again will I purchase any Ativa products!! read full review »

I purchased a leather sofa in June, 2008, that took three months for the company to deliver to me. The sofa has two visible factory defects for which I sent letters and pictures. The company refused to do anything about it. read full review »

I HATE this microwave! We purchased it 4/05 and it has not gone a single year without a repair. After the warranty expired, we bought insurance every year! The most recent breakdown was 9/29/08 and it had to be taken to the shop. We got it back 2 weeks later and it worked for 8 days. We've had magnetrons, inverters, circuit boards--you name it--replaced. Including this latest repair, insurance has paid out $1600+. Better them than me! I asked for a replacement and got a runaround. I figure they'll wait until the piece of junk is more... read full review »

After purchasing a compact fridge for college on 8/9/08 we found that the freezer door was broken when moving in. I moved in on the 24 and I called after that weekend to get it fixed. Well after trying very hard to understand the representative I was given a reference number and a dealer to call to have my fridge fixed. After calling a setting up an appointment and awaiting 2 weeks and nice repair man came from Jake's Appliance and took a look at my problem. Which was a broken door that was causing everything to freeze. He said that they... read full review »

Near enough the entire fridge freezer on this model has rusted from the inside out in under 5 years. It now looks 25 years old, and we have been forced to purchase another fridge freezer yesterday. Needless to say, it WASN'T an Indesit! read full review »

My husband and I just purchased a Viking Refrigerator from Pacificsales in Irvine. We were told it was a "floor model". Upon deliver we discovered that wasn't the true case. It was so badly damaged that our Viking Executive Appliance Repair service would not even touch it. We were given an extensive report of all the damages. Which included electrical taped wires, etc. Come to find out the refrigerator was already previously sold to a customer, they returned it due to damages, the store put it back out and sold it to my family a... read full review »

A Goodmans GDB6 Freeview DTV Receiver review - I bought this unit to replace an ALBA Freeview box which suffered tuner failure, so was not pleased when the Goodmans unit failed with the same problem at just over 1 year old. When I complained to Goodmans, I discovered that they are really Alba Radio Ltd. The moral of this story is DON'T BUY anything made by Alba Radio, even if it is badged Goodmans. Apart from the failures, both boxes were slow to react to controls and both needed frequent rebooting. read full review »

I would steer clear of this Hotpoint BF41 because of the low energy rating and high water use. Door seals leak. Very difficult to get parts, even so, very expensive. read full review »

We bought the Ariston LV62 on the advice of the salesperson who placed this brand "above Westinghouse but not quite Miele". We liked the modern design and at $899 Australian, it was certainly good value, or so we thought. Installation was relatively easy but once we'd completely filled it with dishes and went to use it, it didn't work. Flashing lights everywhere prompted me to call the technical support line who informed me it had a fault with the drainage pump and they would send someone out. I immediately called Domayne... read full review »

WE ARE A SMALL BUSINESS OWNER AND CHASE BANK AHS ILLEGALLY WITHDRAWN MONEY FROM MY BUSINESS ACCOUNT WITHOUT A TRANSACTION SHOWN OR ANY VALID REASON AN NOW MY ACCOUNT HAS OVERDRAFTED BECAUSE OF THIS PROBLEM THEY HAVE NO TAKEN ANY RESPONSIBILITY FOR THEIR ACTIONS OR FOR THE FEES INCURRED TO MY CHECKING ACCOUNT TWICE THIS HAS BEEN DONE THROUGH MY MERCHANT SERVICES ACCOUNT. NEVER TAKE CREDIT CARDS. THIS HAPPEN BECAUSE CUSTOMER DISPUTED CHARGE WHICH WAS NOT TRUE AND CHASE WILL NOT CORRECT THE PROBLEM. read full review »

I have yet to find a dishwasher sales person in Comet - from whence I bought this piece of rubbish- who knows what a 12 place setting comprises let alone what size a "dinner" plate should be. I have also learned that as Comet have bought out the manufacturer's guarantee Smeg will do nothing to help or rectify the situation and have basically washed their hands of it even though Comet keep referring me back to them. read full review »

The Gaggia Syncrony Espresso Machine is a very unreliable machine of which mine has spent most of its short life at Gaggia repair. Buyer beware! read full review »

Our Bosch TKA2801 coffee maker started to leak after 4 days. The styling is cool but with such poor quality it's not worth buying. read full review »

My G.E. over-the-range microwave stopped heating (still had power) Sept. 28th. We called Lowe's where we bought the microwave less than 4 months prior, and they instructed to contact A&E for service repairs under the manufacturer's warranty. A&E first came out on Oct. 6th and I was told by the tech that we needed a new magnatron for the microwave so he ordered that part. The next week a new tech came out and put the magnatron in and it still did not heat. This tech said we didn't even need a new magnatron but needed a... read full review »

This company is TERRIBLE. I have dealt with them twice now in regards to delivering mulch and other bulk materials (rock, barkdust) and I'm absolutely sure I will never use them again. They are rude on the phone when taking orders from customers. Their system of not being able to give you a window of delivery time (they say "we'll deliver tomorrow, or Tues, as opposed to tomorrow morning between 9am and 11am.) is very compromised. As an industry professional, I employ people by the hour to work for me- if I can't tell them... read full review »

purchased my neptune front loader..model #mah5500bww in March, 2005..had to have it repaired with a new brain board 2 weeks after purchase now the high spin bearing is going, ; was told it would cost 700 .00 to have it repaired.That is about as much as I payed for it.was told that Maytag would give either 15% off of a new one or 1/2 half off of the defected part if I got it repaired... still leaving me a total of the balance to pay .this machine is a lemon and I feel like that it should have never been sold till all the kinks were ironed out... read full review »

Reported the noise to Beko after 4 months. The bolts have sheared off hence the concrete falling out, and I am being told this machine is repairable. I do not want a 4 month old machine repaired - just a refund for selling me a piece of defective junk. Still in negotiations with the store. read full review »