December 27, 2007 Sears Corporate Offices 3333 Beverly Rd. Hoffman Estate, Ill 60179 Tel: 847-286-2500 Kenmore Power Miser 9 Gas Water Heater Phone of purchaser: 937-429-0172 Model: 153337562 Serial: 400307538 Dear... read full review »

Failed to pick up/deliver paid for merchandise, unable to get refund of payment. Employees uncooperative, evasive and untruthful. Will require court action to resolve. read full review »

In August 2007, we ordered a love seat from American Furniture Galleries. In October 2007 a love seat was delivered to our home but it was not the right love seat. The love seat was reordered and on December 13, 2007, another sofa was delivered to our home. This love seat had the right material but was inferior in construction. American Furniture Galleries refused to pick up the love seat, refused to return our money and is attempting to force us to allow them to rebuild the love seat. The price of this love seat was $1619.59. Why should we... read full review »

I purchased a Maytag Refrigerator summer of 2001. It is the most noisy refrigerator I have ever had. I didn't have is 2 months when the door handle came off. It is a double door and the handle that is left got a weird off color look to it after awhile. It never seemed to be as cool as my other friends refrigerators but I really didn't do anything about it till last year when both the refrigerator and freezer would become warm then cool again, It ruined over $150.00 in food at that time. I called out Sears and they told me the... read full review »

14 months ago purchased a washer from home depot. It was defective as would walk all over the room, took it to concrete car port still walked. Took it back got another one it had been dropped and damaged found out when we got home and started to unload it. Got another one worked fine for a while. My wife and i are in our 60's so it's not like we have a lot of clothes to wash all the time, was gone 4 months on vacation to boot. In the last months the Transmission is making a miss a notch sound. called the company they will send out a... read full review »

We were taken in by these scamsters too. If so much hadn't been going on in our lives at the time I would have heeded the old saying 'if it sounds too good to be true then it is'. I was stunned, shocked and angry when I opened my first bill with universal on it. Thank God I had enrolled in the budget plan. It certainly seems as if something can be done about this company, they are very misleading and deceptive. In these financially troubling times people are going to jump at any chance to save money. We may just pay the $250 fee and get this monkey off our back! read full review »

About a year and a half ago, Blue Ridge electric, a utility supplier did enter our property, by a private drive marked no trespass and did mow across a field and up and down the hill that was above our stream. They had unsupervised immigrant workers doing their work. After They managed to cut all low growing dogwood trees (this is permitted and encouraged for erosion and environmental purpose). The immigrants threw the limbs in the branch and ground the shrubs around the stream into mulch that filled the stream and stopped the flow of water... read full review »

I purchased a girl's canopy bedroom set from this place almost a year ago (February, 2007; posted wrong year previously), and to this date (december 21, 2007), have not received a simple replacement handle of a night stand that was defective with the initial delivery; the handle could not hold a screw because of a molding defect, and they have sent at least three different "technicians" out; the initial installers also stripped one of the holes that secures the headboard to the frame, which caused the bed to be wobbly, and thi... read full review »

In Sept, 2007, I ordered 8 samples of Futon covers @ 3.99 each. To date I have not received the samples. I have emailed twice with no response. read full review »

my husband ordered two trees he never received them it now almost five months later the cashed his check within the forst eight days read full review »

once you pay cheque the electricity board's office in Surya nagar takes two months to clear the cheque.Also there is no schedule for power cuts.All the lines are old and nothing is being done in rampuri to replace. Rgds Vinay. read full review »

Terrible service - worst I have ever had. Utterly unprofessional and mean. Weeks of delays - I have been filled with lies (most unpleasant stuff - have been told that the Italian border was closed). They even refused to have a manager call me back when I got frustrated after i learned that the delivery would take twice as much as expected. STAY AWAY - DO NOT GET CARRIED AWAY WITH LOW PRICES!!! read full review »

I agree! My husband and I build our house in 07 and bought our flooring from them. Quality is completely crappy! Have been trying for the past 3 months to get it replaced. But, no one will return phone calls. Total is more than $4,000. DO NOT TRUST THIS COMPANY!!!!!!!!!! read full review »

The legs collapse on stool sq# 078652097211 made in israel. Plastic injection molded this caused sue kelly to fall and injure her back when the legs gave way 130 lbs. read full review »

Ok guys what you think he is trying to hide? Well as an employee i know and i can tell you he is hiding the truth about brandsmart usa (bad service and the worst customer service in florida.) Well let me know what you guys think... read full review »

I had given my Sony Dvd home theatre system for service on the 24th of November 2007 to Sonus Electronic services which is Sony Authurised service centre. It is almost a month now. They have been troubling me since then. In spite of committing several times they have not repaired and delivered my system back to me. I am really distressed and it is affecting my work since i needed the system for my work. I have written several emails and spoken to them many times but it does not seem to matter to them. Please help! read full review »

WE HAVE BOUGHT THE FRIDGE LAST YEAR, AND DULLY TOOK THE EXTENDED WARRANTY ALSO AS CONVICED BY THE SERVICE ENG. WITHIN ONE WEEK WE HAD PROBLEM AND HAD TO CHANGE THE FRIDGE. THEREAFTER WE COMPLIANED ABOUT THE DOOR HANDLE, WHICH WAS NOT FIXED PROPERLY BUT NO ACTION WAS DONE, INSTEAD WE WERE TOLD THIS IS NORMAL, BUT AFTER SOME TIME THE HANDLE CHIP CAMEOFF AND WHEN WE COMPLIANED ABOUT THIS WE WERE TOLD THIS PART IS OUT OF STOCK AND WILL BE REPLACED SOON, BUT TILL NOW IS NOT BEEN DONE AND NOW THEY TELL THIS PART IS CHARGABLE. FOR WHICH I TOTALLY... read full review »

OK it is 12/07 and I signed a contract on 2/06 - NOTHING is happening - I am suing them for grand theft and fraud - I gave a 3000.00 deposit on a 19500.00 pool and they never pulled the permits - the only person that i respect there is the salesman - Richard - who has left and refuses to work with David as he is a liar and a thief. I have filed against his contractors license and hopefully if anyone is interested in attaching themselves to my lawsuit he will go to jail for fraud and theft!! This has been the worst nightmare and I cant wait to... read full review »

We bought one of the high end KitchenAid dishwashers in 2002. It performed well in the cleaning category, but it lasted exactly 3 years, required 3 service calls, was down for a total of 6 weeks and I finally took a cash settlement from our 3rd party extended warranty company to let them walk away from it. When we replaced it in June 2005, I could not get a Bosch with the necessary dimensions and features I needed. Consumer Reports and others rated the KitchenAid highly and few complaints appeared around the web. We bought a new Superba... read full review »

I had a repair scheduled with A & E for Dec 11, 2007 on a Haier washer/dryer. I was told the repairman would be in the area anywhere from 9am to 5pm & that he would call when before coming for the repair. With that very broad expanse of schedule repair time, I had to set aside the entire day so that I could in the vicinity to let the repair man in. By 3:00 that afternoon, when I still had not heard from A & E, I called the A & E 800 number to give a back-up phone #, so that someone was sure to be home for the repairman'... read full review »

We ordered a range when ours stopped working. I expressed to our salesman that we had no working stove in our house. We were told our new stove would be in Augusta the following Monday and be delivered Wed or Fri the following week. Ten days after the promised delivery date our stove was still not in Augusta and no one at H.H. Gregg had followed up on my order on their own. When I called, they called. When they called they could not give me any firm information about my purchase or delivery. We were going into the week of Christmas with no... read full review »

I just got off the phone with Waterboss customer service. I have owned one of their water softeners for about 5 years and the thing has not worked properly since day one. (Well documented by their own reps.) I just had to buy a 45 dollar part that may or may not work and I can't return it if it does not work. I voiced my complaint to "Rick" and his response was, "OK Sir.' and then hung up. DO NOT BUY A WATERBOSS PRODUCT!!! Lousy products and lousy support afterward. You would think that a company that charges a premium... read full review »

After receiving a verbal $300 estimate to have my leaves raked and removed from my yard, I hired this company to do the work. Yesterday, I received a bill for $989!!! When, I expressed surprise and dismay, the owner told me that I was "stupid" because I had relied on his estimate and agreed to pay by the man hour. We have reached a compromise. He is paying his men to return the leaves to my yard and spread them all around! I would NOT recommend this company!!! I will hire the same company that I used last year again and pay them $300. read full review »

I spent $4372.00 for 2 recliner couches and one swivel recliner chair. The fabric looks like it is 3 years old and I have had this furniture less then 9 months. I started complaining 4 months ago. The tech. came out with a digital camera and took pictures that did not show the wear on the fabric. After I got word from the company that they would not repair the fabric but would repair the swivel base of the chair that was making so much noise we could not hear the TV, I had professional pictures taken. I gave the disk to the tech on his second... read full review »

Had issues in washing machine WASHER - F-65 and after 2 years its bearing makes a lot of sound. I complained and Service Center is not giving exact reason for such a quick worn out of bearing. Instead asking to replace the bearing with cost 3000 Rs. I asked what is the cost of bearing and what guarantee and since then there is Pin Drop Silence at Service Center. Does Service Center is being controlled by Whirpool or its kind of given to persons who are charging things at will. read full review »

For the last three years the remote system of my Television has not been performing properly and it was last year that the system crashed and all the operations had to be done from the panels just adjacent to the television set. Though I do not remember the number of times the service engineers have visited my place to check my television set but it should not be less than 4 times and they would do some kind of internal repairing work with a promise that the television set would work better but all the promises would seem to fade away within... read full review »

I purchased 2 kitchens worth of GE appliances (for us and my daughter) as well as the extended contracts. I am having a problem with one the EXPENSIVE GE profile microwave at my daughter's. I called for an appointment for service and the day before the service tech was to arrive - (I had to take off from work to fit their schedule) he called to asked about the problem When I told him the door did not open the way it was supposed to Mr. Know It All said he never heard of such a thing... guess what, neither did I but then I am not a... read full review »

Well i have been complaining about getting my stove repaired for the past 3 and a half months. I have had a service tech in to see the problem and they have not repaired it. I have given the run around on this matter in which i am trying to co-operate with bad boy furniture. They have made other appointments with other techs in which can not be fulfilled. I have made people stay home to accommodate their schedule only to find out that they never showed up or not even a courtesy call. (This has happened more then twice keep in mind) the service... read full review »

Purchased an LG dishwasher. After 3 service calls they replaced it!! The one they replaced quit working after 18 months, this was an $800 dishwasher!! They refused to do anything to make it right. We also purchased a Washer Dryer set for over $2300.00 the washer hase been serviced 3 times. We have to leave the door open on it because it smells so musty!! After you use a towel once you have to wash because it smells as musty as the washer. Do yourself a favor and never buy LG appliances!!! read full review »

When we moved into our home we purchased new appliances for our kitchen-all Whirlpool Gold. I had a service call within the first three months for the electric stove saying it didn't heat properly. Two technicians were sent to our home and told me it showed the proper heat level. I stood my ground saying it may be working ok right now, but it doesn't always hold it's temperature. I have lived with this problem since then and now the control panel has gone and the quote was $496.00 to repair the over that hasn't worked properly from day one. I'd rather buy a new one than throw more money at this model. read full review »

How can a gas bill go from 22.03 to $140.03 in one month when you don't even have heating, (system been out since November), never home, don't cook. I've called Centerpoint twice today and have been on hold both times for over 1.5 hours. Is this the way they get you so frustrated you just hang up. This has got to be the worst company when it comes to holding on the line to talk to a "live" person. When will they deregulate the natural gas companies. I think it's fraudulent what Centerpoint is doing. I checked... read full review »

I purchased a washer and dryer at HH Gregg. They called me at 6:30 a.m. to tell me they would deliver between 2:30 and 5:30 p.m. . They were supposed to call me 40 minutes ahead of time before they show up. They didn't call me until 5:23 and didn't show up until 5:45 in the p.m. just 15 minutes late, enough time to piss me off. read full review »

Stop My Gprs .At tripura all of gprs conectivity closed,but my gprs still on my mobile NO- 9862009418 read full review »

Dear sir , My LPG distributer is Ananth Gas Agencies, Near H.A.L.Hospital, Bangalore - 560017, my cust. No 78331 and category is domestic double. My distributer does not book refill requisition till 3 weeks after the supply of previous cylinder. Then he takes 10-12 days to supply it. Hence practically I cant get supply before 31 to 33 days. If my cylinder finishes before 30 days or prior I am helpless and without fuel in spite of having double connection. I would like to know if what he is doing authorised by you? If not then this practice should stop forthwith and all the customers intimated. Yours sincerely SKA read full review »

Call the village and ask about them before doing anything - you'll be enlightened. read full review »

December 15, 2007 I had a service tech come to my house because a week prior to this date another service tech came to my house because my dishwasher was under a recall. So on the 7th of December this gentleman replaces the harness in my dishwasher and tells me that he went ahead and ordered a motor because it needs one and when it comes in for my to call the 1-800 # when the part arrives so gives me a magnet with A & E #. So when i receive this part i call this company and they give me a date for the 15th between 8am-12pm. The tech... read full review »

On Dec 8th 2007, I called before I left for work to the after hours service line to report that our hot water was out for the building. OK!, mind you, it's a industrial model that serves my entire building. They 'promised' that they would call us back. Hours later, someone called and said that they assumed it was just our unit that was out, before my neighbor upstairs called them for the SAME reason. (Dear reader, please read about the stated hot water heater above.) So, if I'm out of hot water, you can bet the entire... read full review »

I have a leak and have called Wave Tech numerous times and left messages for a service call. To this date, no one has returned my call... read full review »

I have am consumer of HP-LPG gas in Chennai. The dealer is Savitha Gas agency, Adambakkam. I have 2 cylinders. 1) When a cyliner finishes & try to book a refilled cylinder through phone, the phone is either busy or they dont pick up. So we have to visit the dealer to book the gas. 2) They check the previous refilling date. If it is less than 21 days, they will not book. 3) After they book they will take 10-14 days to supply the cylinder. So the total days becomes 21+10 to 14. 4) By then your next cylinder is also empty. How long... read full review »