After three years of a contract with ADT Security Systems, we decided to go with another company (our new son-in-law works for this new company). We cancelled our service with ADT in January, after our payment for the month had been debited from our account. ADT kept sending bills, after our termination, and insisted they were not paid for January (the money was debited from our checking account). I answered their bills, letting them know they had been paid for January, and for them to please revisit their account for the payment... read full review »

This is the most unprofessional, frustrating, and dishonest utility service I have had the displeasure of using. I am a customer that is very diligent about paying my bills, especially utility bills, on time but there have been a few occasions over the past year that I have been out-of-town for emergencies, thus this was not foremost on my mind. There was a specific instance when I left my daughter to housesit and, without bothering to see if anyone was present to give payment (which was only 2 days past due), the water was shut off. When my... read full review »

Licensed contractor 755680 Robert Peeler of Citiwide Construction and Brian Mc Teggart from Peer Developement. Please be aware that Brian Mc Teggert works unlicensed and has destroyed my home. He is acting as the general contractor and is partnered with Robert Peeler from Citiwide. I have reported Robert Peeler to the Board of contractors as well as Brian Mc Teggart. Robert faces the board attorneys from many complaints to pull his license. Brian has citations placed upon him for working without a license and poor work. He is required to pay... read full review »

We purchased a dining room table with chairs in early January 2009. It was supposed to arrive within 6-8 weeks. Didn't arrive. We received one phone call telling us that they would call us when they had an arrival date. At 10 weeks we still had not heard anything and we went back again to the store... they gave us another date and finally we asked that if the item did not arrive by this 'new' arrival date (12 weeks after the original purchase) that our money would be fully refunded. Agreed. We actually gave them THREE extra... read full review »

I sent for Topsy Turvy strawberry planter on 4/9/09 The plants have not arrived yet. Time is now I want a refund read full review »

I bought 6 "Energy Saver Reflector Flood Lights" (Model2915L) for my kitchen on 8/1/08. On 8/2/08 one of them quit working and I returned it to Wal-Mart and got a replacement. Yesterday, 5/3/09 another one quit. I tried to return it to Wal-Mart only to find out that they no longer carry these. (gee, I wonder why???). I called the company to see if I could find out if someone else in my area carries these. The girl who answered mumbled so badly that I had to ask if I had reached Lights of America Customer Service. She said no and put me... read full review »

We purchased a Bob-O-Pedic queen size from Bob's store in March of 08. Spent $1, 953 with extended warranty. I needed a bed that with a raised head for my medical problems. From day one, I hated that bed. I swear the one in the store was more plush and the one we received was firm. I even had my husband check it. A year later, we have rolls in our bed. If I lay on my right side, I have to lay up hill. My husband has developed serious hip pain and I wake up in the middle of the night with such hip and knee pain that I scream, end up crying... read full review »

We purchased a Simmons King size mattress and Box spring last November from Jordan's furniture. The thing has sagged on both sides and we are sleeping in valleys with the center of this mattress higher and firmer than the sagging part. the side of the mattress is also sagging outward. We called customer service and they came out and looked at the mattress. for this manufacturer the mattress is within specs. They claim it must have an indent of 2" before it is deemed Defective. Although they told me that other manufacturers have only a... read full review »

I purchased a PeopLounger motion sofa from our Sumter Kimbrells... The salesman helped us load it in our trailer. When we got it home the motion parts would not work! They came and picked it up, keep it for 3 days...When I called to check on it, the receptionist said that the manager said that my husband and my son bent the frame when they picked it up and when they brought it in to the house!!! My husband called and talked to the salesman and said he could assure him we did not bend the frame, we brought in in and set it down like a... read full review »

On October 24, 2005, I had the misfortune of ordering a queen sleeper from Kensington Furniture on Route 38 in Cherry Hill, New Jersey. This company has since moved and changed their name to Prime Environment on Route 73 in Marlton, New Jersey. The salesperson, Russ, told me it would take 6-8 weeks, which is standard and i had no problem with. Around December, 2005, I called Russ for the status and was told the couch would be delivered on December 26, 2005. The couch was delivered on that day, but it was the completely wrong fabric. So i... read full review »

We purchased a chair in Nov of 2004. It was delivered in Jan of 2005. We also purchased the stain guarantee. We have a stain on the back of the chair. What do we need to do to take care of this problem? The furniture was purchased from Goods Furniture in Kewanee, IL. If you need more information please contact me at the number below. read full review »

I ordered 3 pieces of furniture for my expected newborn about 6 weeks ago. I was told that the furniture would take 7 to 14 business days to arrive. For the past 2 weeks, I have called the store various times to follow up and see when the furniture would be arriving and I have been given several different and contradictory excuses as to why the furniture is unready to be delivered. I don't know which excuse is actually true. I am now about a week away from delivering my baby who will have no place to sleep since his crib has still not... read full review »

ASAP Handyman & Remodeling (ASAP) entered into a contract with us to provide us with a finished patio with pavers. Bob Nylund, a contractor from ASAP, came to our home to look at the location of where we wanted the patio to be constructed on 05-21-06. He did not take any measurements and told us to let the stone company know the dimensions of your patio and they will provide you with the correct amount of stone. Taking Bob's advice, we bought the material we thought was necessary to construct the patio and ASAP committed to provide... read full review »

After 10 years of using Loud at 2 different residences, we called to set up service at a new home. What transpired was unfortunate and disheartening. First, their install was careless and full of errors. Then, we had an alarm event and the monitoring company was not notified and we were not called. Loud claims that in some situations, the monitoring company is not called. That's ridiculous! After trying to get things fixed, Loud showed no concern and simply hid behind their contract. They don't know the definition of customer... read full review »

They advertised an incredible deal on an incredible TV. I rushed in to buy it. I was told I needed to buy it immediately because they only had one left. 3 days later I was told it was gone, but they would substitute a lesser model. The salesman was rude and arrogant from the time I entered the store. He makes used care salesmen look good. The owner is as arrogant as his sales force. I thought it would be good to buy from the local appliance store instead of the big box stores. I thought you'd get better service. I've been treated... read full review »

This company has been highly unprofessional in the reconstruct at windermere in Burlington. From the painting to flooring to carpet to drywall. They have destroyed interior blinds, and said the blinds not in contract. There are noise's in the floors and ceilings. They have burned cigarette marks in several places, there are cigarette butts all over the ground. It even took two trips to install a doorknob. "a doorknob". The project manager called a homeowner a lier. There is stain on the floors, hardware missing curtain rod wa... read full review »

Diamond Furniture company is a truly bad representation of good customer service and have horrible company standards. Their slogan is "Nobody beats the Diamond Deal", however this is a complete hipocritic statement. I was recenlty at the cherry hill location and saw a sofa and loveseat set for $723.00, thinking this was a great deal I put on lay away with $400 down. About 4 days later my sis and went to another store looking for a table set. At that store we found the same exact sofa and loveseat for only $580.00. So right away i... read full review »

I purchased a MADINA LOUNGE SUITE from Russells Ladybrand in December 2008. I reported this matter in February 2009 and was told the lounge would be collected for repairs, that was done and instead it was badly damaged rather than to be repaired. Now I want to exchange this suite and I am being told I was supposed to have reported this within 7 days but in th econtract there is no clause that says such. Please help me deal with this because I don't want this lounge suite anymore.. read full review »

Based on a showroom sofa, we ordered two leather sofas from Palliser. When they arrived they barely resembled the one in the showroom. All the leather seams (which are sewn in Mexico) of this supposedly Canadian made sofa were gathered, puckered, wrinkled so badly that the sofas looked cheap and hastily made. The showroom sofas in two different stores did not look like these at all. The retailer agreed that the sofas demonstrated poor workmanship. Palliser, however, refuses to invoke its so called warranty. Based on this experience beware of... read full review »

We want in on any lawsuit with Wavetec. We are also victims. Please email [email protected] read full review »

Empire installed carpet in my entire home several years ago, when I wanted to update my bedroom carpet. I contacted Empire again, did not receive the advertised 60% off, the installer removed my doors now one door will not latch in it's frame (fire safety hazard), so unable to lock my bathroom door, out sourced installer returned to my home and reviewed the problem then stated "I am not a door professional", said he would contact his manager I have not heard from him or my sales person Robert Bilek, #QA3 (order #035793) after... read full review »

Mike Stratigareas, the so called owner of this home improvement company is using the name of a Pennsylvania contractor to perform illegal construction in Maryand! He chases fire engines around and goes to the owners of the properties and tells them that he can repair the house for a low cost. The home improvements actually turn out to be home destructions. If you ever come across this man, beware! He is a criminal and he is into fraud big time. He has no remorse for you and doesn't care. The men he brings in to do the work are drug... read full review »

I called Southtowns Appliance to take a look at my gas range that was not working correctly. They quickly sent over a repair man who to my shock charged me $90 for the service call (which lasted about 20 minutes). No where at any time was I told that there would be a fee for this service. After calling Southtowns to clarify the service fee charge I was met with a very unprofessional response and an irate service rep that told me that they charge for all service calls. This may very well be the case (it was my first appliance repair) however I... read full review »

On 3/12/09 we had our air ducts cleaned by this company, whose name should be changed to "DIRTY Air Technologies"! During the procedure something went terribly wrong and they blew dirty air back into our house through the air intake vents, creating a dirty and filthy mess in our house. I didn't notice the dirt until after the workers had left when I was sweeping the floors and noticed that the disposable floor cleaning cloth became black with dirt within a few seconds. All the floors were covered with black dirt, especially so in... read full review »

On June 13, 2008 I ordered the below listed items from AJ Madison. Order# 1244402 1 KitchenAid KHMS2050SSS 2.0 cu. ft. Over-the-Range Microwave Oven with 1, 200 Cooking Watts, 16" Turntable, 10 Level Variable Cooking Power Control, Inverter Sensor Control & New TruCapture Ventilation System: Stainless Steel 649.00 1 KitchenAid KUDK03FTSS Fully Integrated Dishwasher with 4 Cycles, Optimum Wash Sensor and 54 dBA Whisper Quiet Plus Sound Insulation System: Stainless Steel 849.00 1 KitchenAid KESS908SPS 30" Slide-In... read full review »

THIS COMPANY SELLS STOLEN ARTIST DESIGNS! Even after being notified, with documentation and websearch info ('kelly O'Neal + swindler' or 'design legacy + thieves'), this dishonest, unethical, greedy company still sells designs and merchandise stolen from Dallas-area artists! What's wrong with so-called 'businesspeople' these days that they think no one cares how evil and dishonest they are? PLEASE LET THIS COMPANY KNOW WHAT YOU THINK OF CRIMINAL ENTERPRISES AND WEBSITES THAT SUPPORT THEM! Thank you for your help! read full review »

Subcontractors beware. Do not work for Huff and Associates if you want to get paid on time. They will not and do not pay on time period and when it comes time to collect your retainage you will have to file a mechanics lien on the job and file a claim against their payment bond. They keep the retainage money as long as they can to collect interest off YOUR money. Think about this they construct a 15 million dollar construction job and 30 days after completion they collect the 1.5 million in retainage keep it for 90 days or so until everyone... read full review »

It is very easy to have successful Business or to help your employer to have one just follow the Brick steps in montreal quebc. Step 1: Location, we all know good location brings customers ( Marche Central- Montreal -Qeubec) Step 2: Promotion, to attract first time customers (sofa+loveseat+chair for only 2600 $ give with them free DVD player+metress+camera chip quality+chip 24inch tv) those free stuff will attract the people to pay 2600 $ which is fare Step 3: Warrenty, Sell Warrentty on the previous sale. ... read full review »

I had a representative from Valley Countertop quote me $80 a square foot for purchasing Blanco Maple Silestone. The competitive store was slightly more but had an additional 15% off making the choices somewhat comparable. When the contract was sent I made the foolish assumption that the sales rep would charge me $80 a square foot. After providing my VISA and paying for both installments, I became suspicious that I was being overcharged. In fact the sales rep ended up charging me $82.99 a square foot, charged me for a part I never... read full review »

I purchased a subscription to classmates.com and within minutes, I received an email notice for the confirmation of my purchase of Pirvacy Matters Identity. The email stated they had received a copy of my bank card and were going to deduct the amount of the cost of the membership. I did not authorize any use of my credit card, verbally, electronically, written or otherwise. This is a scam. read full review »

This water saving washing machine does not wash clothes. My husband bought ours and I have put infant clothes with spit up on them in to wash only to have the same clothes on top with the vomit still intact. The same has happened with many other stains. It does not even make good engineering sense to have a washing machine which rotates in the conventional way not have much water in it. Just think, water, gravity, i.e. the water stays at the bottom of the tub and the clothes at the top do NOT get washed. I saw the other complaints about thi... read full review »

After 3 years of having a mattress it begain to have sunken sides . One side is 3 in. deep and the other 4 in deep. The pillow top is moved to the one side.I called Levins where I bought it, and they said it is defective. BUT they said it could have no stains, and I tried to clean any little stains, but the water marks from cleaning has remained. What can I do with a defective mattressess that I paid 2000 for? It is definately a faulty mattresses and we can hardly sleep on it! The stains are only from the cleaning, not from anything else! Please tell me what i can do! read full review »

was ordering a steel building and was offered a deal that seemed to good to be true, and a friend found many complaints about United Steel Buildings so he sent me the links to this site and others. I was offered what most places were selling for about $12K for $6500, they said some one had ordered it and then canceled the order. Then they said i would really be helping them out if i could take the 30X32 building rather then the 30X30 i was going to order. Once i found the list of complaints I emailed them to Mike my sales person, who responded... read full review »

Hawkhurst Road, Flimwell, East Sussex TN5 7QH • T: 01580 879800 RIP OFF - when does the sale end??? We recently purchased two sides, which we could of got from Argos for 1/10 of the cost and much better quality the wood is all cracked, agressive intimidating staff WARNING Ripped off read full review »

Much like the previous complaint I sent a large sum of money on new cabinets. Tom was very responsive prior to my order. Unlike the previous person there were missing parts (hardware mainly) and incorrect drawer fronts and rollouts. At first Tom did respond and promised to correct the situation, even told me the parts had been ordered (which turns out they weren't). After filing a complaint via the local BBB Tom did respond and corrected most of the issues. He also promised to make good on the rest. Nothing further happened and I recieved... read full review »

I've been an avid customer of Sears for 30 years and I'm recently very disappointed in an order I just made. My granddaughter needed a new bed so I decided to check merchandise in the Sears website. I found a lovely 'mates bed' and in the photo was this (see attached): 013112491 MATES BED It says: mattress, bedding & accessories not included. It appeared as though the headboard shelving unit was part of this bed. I would never order a mattress platform consisting of $10 worth of particle board... read full review »

Our issue is we are having water spots on our sealing on the top floor and don't know if the roof is leaking or if the vents weren't sealed to code. As I know the warranty for this type of problem is probably over this is mainly to voice my concern over the poor craftsmanship on a home that isn't even 5 years old. read full review »

STAY AWAY FROM HAYNES FURNITURE/NORTH CAROLINA AND CO. I am not only displeased with my furniture set but also the customer service with Haynes Furniture. My husband purchased a bedroom set and it has been nothing but problems. First there was a nick in the Chest of Drawers, then there was residue that stained the mirror(the service tech had to come out twice for that because they initially left steel wool for me to clean the mirror), then there was wood falling from the dresser onto my clothes, then there was wood peeling from the... read full review »

very poor electrical work. had alot of things that didnt work and asked to be fixed and either didnt do it or did it very bad do not hire !! read full review »