CATEGORY: Home & Garden
Imperial Outdoor Living
Late 2006 received a call from Imperial stating that they were changing owners and this would delay the production of my BBQ but that when it was manufactured we would receive and upgraded model. We had already paid 1/2 of the price. Now, 6 months later they no longer exist and we are out $3000. read full review »
Instyle Charlotte
Instyle cut, polished and installed limestone counter tops in our kitchen. They also installed a sink which we purchased through Lowe’s. We also purchased slate floor tile from them which we had installed by another contractor.On the day of the counter install, they informed us they had dropped and broke our new sink. The only alternative was to install it cracked and broken and they agreed to order us a new one. Over two months later, they received a sink and installed it. It was the wrong color. They have never installed the right... read full review »
A&E Factory Service (WI)
I've read the many complaints and had some fear of using them based on blog feedback. Guess what folks? The complaints are real and are becoming an ugly reality for me.
My Kitchenaid front load washer is still under its warranty period but has stopped working. A&E has a contract with Kitchenaid for service coverage.
First call was placed on 3/15. Tech came out and did the analysis and informed me that I had a bad electronic board b/c I used too much soap. The overabundance of soap caused massive suds to develop which... read full review »
Whirlpool Ice Magic
I am sending this mail after disappointment with my high efforts with the Customer Service Team:
I have purchased a Ice Magic Whirlpool 285 Ltrs. Refrigerator on 10-05-2006 from your Dealer M/s. Discount Circuit, B-1, Mewar House, 1, Kilokari, Ring Road, Ashram, New Delhi under Invoice No. 2164 bearing Serial No. 2449. It was a great trust in your Brand because we are already using your appliances in our home. But this trust stands only for few days when my fridge started giving me trouble. The performance of the machine was not to our... read full review »
Indane Gas Cylinder
I am customer of Indian Oil and in possession of Indane Gas. My distributor for Gas Cylinder is M/s Santosh Gas Service, D/100, Kamdhenu Complex, Inside Panjara Pole, Polytechnic, Ahmedabad-380015, Gujarat, India.
Today(02.04.07) when I tried to replace my new cylinder with old cylinder(as it was exhausted) we observed some leakage in new cylinder. We desperately tried to contact all the phone numbers of our distributor, the emergency numbers given in the Cash Memo,customer service center of Indian Oil but regret no one could be... read full review »
Sears Repair
We wanted to buy the appliances for our new home in town to support local business. We spent $12000.00 on all appliances. We talked with Sears local store and decided to stay local. After 15 months, the Amana Refrigerator compressor stopped working. There was a one year warranty one the refrigerator with 5 years on the compressor. A fridge is a insulated box with a compressor and cooling fins. There is very little that can go wrong with a fridge. We scheduled an appointment. The service guy comes to house and takes the fridge apart... read full review »
J. Morris Construction - Millsboro, DE
You should think twice before hiring this company. J. Morris Construction has a reputation of doing shotty work and not completing his projects. When I had them back in 2006 complete an addition to my home we had nothing but problems. Inexperienced workers drilled holes in our existing part of the home. Mind you, they never repaired them. We agreed on a certain size for one of the rooms in the addition, it turns out it was shorter then contracted and there was nothing he was going to do to fix it. J. Morris Construction had over 10... read full review »
IOL Indane Gas
The LPG connection in my home is in the name of my mother in law S. Kwei , consumer no.3922. The dealer C.I.T. gas distributer,31/1A Dr suresh sarkar road, kol-700014 has been suppling gas after 7 to 10 days of booking , and this inspite of booking at intervals of 21 days.My last gas booking was on 23.3.07, and I am yet to receive a refill in spite of reminders. This has been going on for the last 6 months, causing great inconvenience to us.Repeated complaints has only elicited a response of ''less supply". I appeal to the authority/company to ensure regular supply and better services from the dealer. read full review »
General Electric Washing Machine
My GE washing machine broke and flooded the laundry room. The repairman opened up the washing machine and found that the drainpipe between the tub and pump had split. He stated that this was very unusual. Upon further investigation he discovered that two of the dampening straps (shock absorbers) were broken. Why did they break? Because the other two dampening straps along with the mounting hardware were never installed at the factory. This put undo stress on the two that were installed causing them to break. This caused excessive movement of... read full review »
Sears / Kenmore Trio Fridge
Bought this very expensive ($2000.00) Kenmore Trio Fridge with Freezer on Bottom in May of 2005 and as of today, March 29, 2007, the top unit has ceased to work. When I got home from work today the temp in the top unit was at 56 and rising. In calling Sears to get a repairman out to my home, I was told that they would not be able to get anyone out until Monday April 2. I did not even get two years worth of service out of this fridge. (Are that many Sears appliances breaking down that their repairmen are that busy?) I plan to see what I can... read full review »
Pergo Laminate Flooring
My god, I wish I had checked out your website before I got mixed up in Pergo laminate flooring. I had it installed in the kitchen, bathroom and hallway.
It is impossible, absolutely impossible, to keep looking nice. Absolutely every time anyone (or my pets) walks on it, it must be wiped and buffed. I notice this complaint is common. I have one friend who was so aggravated by this that she had it removed and sent it on a one-way trip to the dump. My sister has the same complaint. I think this is a major shortcoming of laminate flooring... read full review »
Rooms To Go Furniture
I purchased a furniture package totaling 1805 dollars. Rooms to go charged me 100 dollars for delivery that I did not want to pay. I offered to pick the furniture up myself at their retail location, and I was told that I could not. They said I could drive to Alabama to pick it up, or pay the 100.00 delivery charge. I canceled my order within 48 hours per their policy. I paid by check, it says on their website that returns will be processed in 10 days and money will be applied to the account. My check was cashed on 3/6/07. I called customer... read full review »
NicksBuilding.com
I purchased a Mahogany double door entranceway from Nicksbuilding.com for $8000.00. Two years later the door is falling apart at the seams. I have never seen an exterior door perform so poorly in my life. I understand that wood doors will show wear and tear and that you run the risk of expansion and contraction with a natural wood product but a sheet of CDX plywood lying in my backyard for 2 years is holding up better than Nicks doors.
I called their customer service department and was informed that the door is out of warranty and there... read full review »
ASN Holdings and Ittina Properties
I have seen one article at deccanherald by DH News Service Bangalore::
Cases filed against 17 big realtors in City
Property buyers, beware! The Karnataka State Pollution Control Board has filed criminal cases against over a dozen big property developing companies in the City for throwing environmental norms to the winds...
Property buyers, beware! The Karnataka State Pollution Control Board has filed criminal cases against over a dozen big property developing companies in the City for throwing environmental norms to the... read full review »
Aarons Furniture
My boyfriend and I are leasing a love seat, couch, tables and lambs from Aarons furniture store in Tacoma Washington. We had are furniture for about 1 years now and the furniture is starting to peel. It started peeling about 6 months ago right after we leased it. They had this man come out and take pictures of the furniture and he even said that the furniture looks like it came from a bad batch of leather. For the last 4 months now they have been giving us the run around about the manufacture hasn't gotten back to them yet and... read full review »
LG Washer and Dryer
My dryer has a faulty weld on the seam of the drum and is coming apart. The dryer is only 1 1/2 years old. I called LG about this and they said "too bad" I called one more time because I am furious and I paid a lot of money and the woman told me she would talk to someone and get back to me the next day about possibly replacing the drum for me and she never called back. Also, regarding the washer it has the awful odor many others do (musty) this is also a manufacturing defect and I don't feel it should be my problem and that I... read full review »
Z Gallerie Online Store (ZGallerie.com)
This started the first week in January 2007.
We ordered from ZGallerie.com the Casablanca bedroom set which was the bed, men’s dresser, nightstand and women’s dresser. Total cost - $5074.00
The women’s dresser was a special order that we were informed would take 4 weeks to come in. Then everything would be shipped by freight and delivered inside within 3 to 4 weeks.
8 weeks went by without a single message from Z Gallerie. I emailed the service rep that I ordered the furniture from and he relayed me to their... read full review »
Sleep Shows Inc., dba Ergonomics
I ordered a bed base at a home show in Washington state, they billed my credit card, received call from "Desiree" and she said it would take 6-8 weeks for delivery, the 8 weeks have passed, I called the number I recieved from Desiree and that was listed on the invoice (949-955-1433), number was changed, called new number (209-836-9800)-disconnected, called salesman's number (chris kelso 916-533-3836), recording would not allow me to leave message, called number supplied by trade show organizers (john lovitt 510-552-8077), left... read full review »
Currys - LG Washing Machine
We purchased a Washing Machine from Currys in July 2005 together with a five year guarantee. When this broke down last Friday we rang the service line anticipating a service visit “within two working days” in accordance with the terms of our guarantee. (The agreement amplifies this with a a statement that faults reported on a Friday will be attended to the following Tuesday). At the time of our report, we were promised a call that day to confirm the date and time of our visit.
No such call was received and so we called back... read full review »
Indane Gas - IOC
I am a customer of Indane Gas for last 5 years. I have booked for a refill of gas cylinder. Firstly the agent refused to take booking and told me that he will not take booking before 25 days of last delivery of refilled cylinder. I booked for refilling of cylinder after 25 days though there are no such restrictions by central government. In a recent statement by government it is stated that one can book refilling of gas cylinder even after two weeks. Worst part comes now, I have not received refilled cylinder even after booking done before 12... read full review »
Imperial Outdoor Living Inc
We met these guys at the Las Vegas Home Show. Stories the same as everyone elses. One of the ex employees on the phone list provided at least gave us this link for complaints and also said that the District DA has contacted him. Anyone with legal background that can give insite at to our next step. Please, anyone that files a class action include me too. We'll be stronger in numbers. read full review »
Sears Mini Tiller
I have purchased a Mini tiller from Sears. It broke less than 1 year into service. I took it back to Sears and had it repaired. It started one time and has failed to start after that. read full review »
Sears - Arrow Shed
We bought steel shed on line last year Dec. 2006. Since we received the shipment we've had missing peaces and damaged pieces. As we started to put up the frame we found out we had damaged parts and also missing parts. We have called customer service and talked to 4 different Supervisors who have told we would get a refund on the shed, and schedule a pick up.
We have yet to get this shed picked up and get our money back. This seems to drag on for months. We are now calling Dale at the sears complaint number to get this resolved... read full review »
Weathergard Window Factory
I had all the windows replace, here's the story:
Installation Issues
* Installers came out without saws or ladders
- They asked to borrow mine. I didn't have any at the time.
- I called Weathergard to complain but there was no customer support at the time on Saturdays.
* Crew ate my food out of the refrigerator
- I kept hearing the refrigerator opening and assumed it was my kids, then I caught one of them with their face in the fridge!
- They ate up all the home-made cookies and drank all the pop!
- I called... read full review »
Mor Furniture For Less
Here is a scam that More Furniture is pulling... I bought a couch and loveseat combination on 1/17/06 using their no interest until 2011. A new promotion is introduced a few days later, no interest until 2009 and they will pay sales tax. So I go back to the store (since I still had not received my original order which ETA was 2/2/07) and decide Ill change to the 2009 and end up saving $68 and some change. Well when I try to make the update, they say the couch/loveseat price has increased $50. This is the scam.. offer to pay sales tax, but... read full review »
Jyothi Gas
I am a consumer of Jyothi Gas, located at Wilson Garden near Lakkasandra,Bangalore. Whenever I go for for a LPG refill, I find that they've increased the price. Now the current price is Rs.550/-, almost double of the standard price prescribed by the govt. Every month there is an increase in the price. Also, the home delivery service is not proper. The dealer is always on the lookout for increasing the price.
Beware of this fraudulent dealer.
Thanks & regards,
A consumer read full review »
Center Point Energy - Houston, TX
This past Thursday, I phoned Center Point Energy and reported a gas leak; a tech came out and found where the leaks were and informed me that they had to take our meter; they never told me on the phone that they might take the meter when I called; The tech told me that if we could have a plummer come out and fix the problem that we could still call them back and someone would bring the meter back before midnight. The plummer came and would not do anything until the gas company told him whether they were going to come back out. They said then... read full review »
Home Depot At Home Services
I live in Illinois, and contracted with Home Depot to replace my roof. Part of the contract said they would replaced warped decking. Well, after a month they finally showed up with a crew that spoke no English, so I could not get them to replace the warped decking on my roof, despite assurances it would be done. I was unable to contact the project manager as he did not work on Saturdays. I complained about the roof job and pointed out all the flaws in the roof. The project manager finally came and looked at it and said they would not do... read full review »
Andersen Windows
During the late 1980’s and early 1990s Andersen had a factory quality problem. The vinyl sash frames cracked on some of their windows.
Last June an Andersen Window technician did warranty work at my home. Andersen provided 13 new sashes which he installed.
During a subsequent storm with wind and rain, several of the new sashes leaked water. The water comes between the sash frame and the glass. During the time of the storm, it just so happens that a local authorized Andersen dealer technician was at my house doing some... read full review »
Harlem Furniture
Harlem Furniture is a member of the Better Business Bureau. They claim to be a business in good standing with the bureau but it is only because they have found a loophole, a way to exploit the system of checks and balances.
I made a purchase of an entertainment center from Harlem Furniture. It was a large piece and so I had it delivered. The men who delivered the furniture could not speak any English. They were in a big hurry and in their rush they put some large scratches in some brand new finished hardwood floors. This wa... read full review »
Vaccum Cleaner from Best Buy
I had ordered a product (a vacuum cleaner) from BestBuy store at Perimeter (GA, Atlanta) on 2/15/2007. The product was supposed to be delivered by UPS on 2/21/2007 but it got lost. UPS delivery report said its delivered but i had not received anything. I called up UPS to find out, they said i need to call BestBuy to start a claim. I called BestBuy and they said their system is not allowing them to file a claim. I called them once again the next day (22nd) and they asked me to call up UPS. I did that and UPS said BestBuy has not filed any claim... read full review »
Gerdt Furniture of Avon, Indiana
To whom it may concern, I went to Gerdt furniture with my daughter to look at new sofa sets with the intention of buying one for my family room. I was in the store for at least 40 minutes. Not one time did anyone welcome us or ask us if they could be of assistance to us. Upon leaving the store three of the women that work there were sitting up front just laughing away until we got closer to them then all three looked down from us, No have a good evening or was there anything you were interested in? I know I was not dressed up or look like I... read full review »
IOCL / Indane LPG
I am a LPG Indane customer with Tirupati Gas Associates, Nangloi, Delhi and my consumer Number is ZOG 7050. I have booked for a refill on 05.03.2007. Even though it is nearing twelve days, I did not get my refill from Indane (Indian Oil Corporation) dealer. I went to dealer two-three times but every time they told me we will send it in one or two day. This is happening from last few months. I saw many times that cycle walas came and sold the cylinders to nearby shop.
I request IOCL to conduct audit into the records of the dealer and if necessary appoint one more dealer to regulate the supply and minimize the customer's avoidable grievances. read full review »
Asko
ASKO is the WORST CUSTOMER SERVICE organization for major appliances on this planet. ASKO is a four letter word.
Both our ASKO washer and ASKO dryer have been serviced multiple times; and the dryer continues to have serious problems.
Installed Jan 2004
Oct 11, 2005 washer stops working == Nov 1, 2005 Motor and Belt replaced.
Oct 11, 2005 dryer has no heat == Nov 1, 2005 Motor and Belt replaced.
Nov 30, 2005 washer starts to leak == Feb 16, 2006 Bellows replaced. read full review »
Vortech Vac
My mom got a vortech vac and the stupid thing is falling apart. The service guy will not answer his phone this is a BAD vac and hope no one else waste their money on the thing. They dont last long. read full review »
Shubhika Gas Agency Neemuch India
The gas agency which is situated in our city neemuch named shubhika gas agency is not giving me a new gas connection without a gas stove. They told me that it is compulsory to buy a gas stove. But the guidelines of the gov. of India said that it is not compulsory. read full review »
Petals.com
It has been over a month since I placed an order with Petals.com and paid by credit card. I received an email confirming my order. Since then, nothing. There was no delivery of the items and numerous emails have gone unanswered. Calling their Customer Service number is useless. All they do is say they are having problems and will have someone call me. No one has ever called. I found out the name of their Supervisor who avoids all calls.
AVOID THIS COMPANY. They have been thru bankruptcy and it shows. read full review »
Hoover Windtunnel 2
This thing does not work. The HEPA gets clogged almost immediately and the whole vacuum stops working. DO NOT BUY THIS. The customer service is terrible. I just want my money back and they refuse to do that. I have only owned this thing for a month.
I really want to file a lawsuit against them. read full review »
Sofa Express
We purchased multiple items from Sofa Express store in Tri-County on December 16, 2006 and were told by the sales representative that we could expect delivery in about 21 days. On January 4th we were given a delivery date by voicemail of the 20th. I called to inquire about an earlier date and was rescheduled for the 11th. Several days later, I received a voicemail to reschedule the delivery for the 19th because all of my items were not in. On the 19th your deliveryman came and just dumped the furniture into the house and told my wife... read full review »
Spring Industries / Zurich Insurance
I bought a bath mat for my tub at Wal-Mart. When my family and I used it, it would slip a little. Finally I slipped to the point of falling down and not only knocking my head against the wall and edge of the tub, I wrapped my left leg around the shower door tearing ligaments behind my knee.
I went to Wal-Mart and was given the phone number to call for problems with their products.
I contacted this person and was told I had to go through the product company with my complaint, Spring Industries. When I contacted them they put me in... read full review »
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