CATEGORY: Services
Cyber Gift Center
BY FAR, one of the worst online retailers I have EVER dealt with. My order took two weeks to get to me, and worse than that, I wrote three emails to "Customer Care" (what a joke) to inquire about my order and didn't receive any response until a few days after I had received the item. No contact information outside of an email address that you don't respond to. Will NEVER do business with again. read full review »
Fye.com
DO NOT ORDER WITH FYE!!! I ordered a CD and paid extra for 2 day air (making the CD worth $16.99 cost $29.13)I even emailed them saying if they could not make delivery in the time needed to cancel my order. The order was made on the 16th and failed to arrive in time for Christmas.When I called to get a refund on the $9.98 shipping charge- I was refused by the customer service representative saying that they need 3 - 5 business days just to process the order before it is shipped. When I noted that it did not say that anywhere on their website... read full review »
Click for Digital
On October 8, 2008 I ordered and paid for, via the telephone, a Samsung 52" Flat screen TV and Digitcom wall mount from Mike at Click for Digital. As of November 7, 2008 I have not received my purchase nor has this company answered any of my numerious inquries concerning this transaction. It appear that Click for Digital has STOLEN my $2119.98 and now I must try to recover it. ALL PROSPECTIVE BUYERS BEWARE DO NOT MAKE THE MISTAKE I MADE AND BUY FROM Click for Digital AND MORE IMPORTANTLY DO NOT PAY THEM BY DEBIT CARD. read full review »
A1 Nutrition
WOW!! I wish I had seen this before I ordered. Same story ordered what looked like a great deal. $108.00 ordered. I checked the tracking which said it was shipped on Sept 29th (7 flippin' days)with NO shipping info. Today is Oct. 14 and still no shipment, no returned emails. I called the 800# was put to voice mail...guess what can't leave 1 because it is full. Full of unhappy people. I'm going to my credit card company for a full refund. GEEZ! STAY AWAY from A1nutrition!!! read full review »
Smile Photo and Video
I am AMAZED that this company is still in business. The ripped me off so brazenly that my creditcard company reimbursed me what they charged to my card with the exception of their restocking fee which was a hefty amount (herein lies their profit). Stay away no matter what they say. How are they still in business??? read full review »
YourUpLink.com
Aislebuyaisle.com is apparently connected to the same frauds that also runs youruplink and D-Compute.com! I am a wholesaler and I depended on these people to ship products to my customers for me! Made about over 50 phone calls and over numerous emails with never no response from etheir one! Phone recording would always say all representitives are busy consumeing other customers. If you are a wholeseller do not beleave when they say We'll ship products to your customers for you! I do not want gamefanfanatic.com to be made out as bad guy... read full review »
Computer Warehouse
My purchase experience with Computer Warehouse was extraordinary! I made the order for a digital camera on Monday, Dec. 2nd. John Nelson, a customer service rep, recognized that the ad was entered wrong, and I wasn't going to get what I had requested. Before the original camera arrived, he corrected the order. I received the camera that I wanted by the 4th, at no additional cost. Not only that, the price was already a great savings! The product is very easy to use and of great quality. Thanks John for making this a great experience! read full review »
Aria Technology Ltd.
Have used this company for years(2004) never had a problem with any of the products. Highly recomended. read full review »
Great Brands Shopping
Excellent Prices on top of the line Media Equipment. My order arrived quickly and without error. read full review »
Driveguys
FANTASTIC! Very inexpensive, brand new WD IDE/EIDE internal hard disk. Arrived quickly and in great shape. Very easy to install. Bought through them as a third-party vendor at Buy.com, but would purchase from them again. read full review »
Ebuyer UK
Just a quick review to say that I swear by ebuyer. Super site from a design / usability / price point of view. User reviews are the main way to decide about what to buy. Some problems with late delivery in the past, but customer support is always OK. read full review »
Mp3PlayerStore.com
The only reason I didn't give mp3playerstore.com a 9 or 10 was that they didn't have the item in stock and had stopped selling it but still had, and still has, the same item on their website.
Otherwise, when they notified me my order could not be shipped they offered and upgrade to a higher priced item at no additional charge. They also NEXT DAY shipped my order (originally ground) to insure it arrived in time fro Christmas. The customer service person was excellent. She very quickly found out what was going on, gave me... read full review »
Eastbay.com
Horrible. Last time I ever order from this company again. I had a $25 gift card I had to use, so I was looking for something to buy. I ordered a Phiten Power sleeve on 12/5 - received notification it would be backordered until 12/12, then 12/19. Okay, now it's 12/24, and I just received an email it's backordered until 1/20/09. This was something I absolutely needed to have sooner than later, and now I may not get it at all until sometime in 2009. I'm not to going to badmouth the company and call them any names, but I am extremely disappointed, and this will be my last order with them. read full review »
Brandnamez
As someone who already reviewed this store before me said ... "Do you feel lucky?".
I received an expensive pair of Monitor 270 speakers from this store and they had the best price that I could find on the internet. They were received and packed in excellent condition. That being said, I ordered this BEFORE seeing the reviews. I would probably NOT order from this store again unless I could place an order before having to pay up front - I was not aware the store takes full payment when placing an order. This is the first time... read full review »
Rite Buys
Very sleazy dealer. My Dad was buying me a camera for christmas and the person he talked to essentially conned him into spending an extra $400 on crappy accessories that would otherwise cost less than half of that price. When these items arrived arrived half of them did not work or were broken. Additionally they would not offer a refund for them since the were "part of a package." They did offer to replace them (after I spend nearly AN HOUR ON HOLD waiting to talk to someone), but I'm skeptical as to whether the replacement part... read full review »
WatchzWorld.com
This site quoted a Casio watch which was far lower than others. So I was sceptical as there is no such thing as a free l lunch. However, most sites don't have stock either so I decided to give it a try. Booked by Amex as recovery is easier if necessary. As expected, no reply on tracking for a few days. So I called. And called and called. Finally someone picked up the call. He said they did not have stock and will come later. Again I was sceptical. After a few more days, I decided to buy another watch instead but I had to cancel my first... read full review »
Digital4Cheap
WARNING!! These guys will take your money and NOT ship items! I ordered several items in October and received NOTHING! I paid through PayPal, filed a claim, and although they sided with me, PayPal could not collect and has blocked this company from using their services (even though digital4cheap still shows PayPal as an option). I will be joining the rest of you in filing complaints to numerous Consumer Affairs departments. read full review »
Futurlec
This is by far the absolute worst company I've ever dealt with in my entire life. I ordered in the middle of November, emailed them a few days later after no information concerning the shipment. They said one of the boards was back ordered so I waited. After three weeks with no response I kindly asked them to cancel my order as they had had their chance and I was no longer interested in doing business. Instead of doing as I requested, they offered to ship the in stock parts and wait for the backorder. WHY DIDN'T THEY DO THIS IN THE... read full review »
1 Sale a Day
After reading some of the posts..I'm kicking myself for not looking into this company first. I placed an order with these people on Nov. 26th and waited for the phone I ordered. 2 weeks later I contacted the company and got a response that if I hadn't received it within a week to contact them. So a week later I e-mailed them again, and received the same exact message, so I emailed them again, and then they told me they were looking into it... then they said they contacted the USPS and that it appeared to be lost. When I contacted the... read full review »
HotBuysElectronics
I've purchased a GE corded phone with cordless handset from these crooks, Upon receiving the item I opened it and right away I've noticed that there's no invoice in the package and the unit seemed like it's been used it has old phone numbers stored in there. after setting up the unit I plugged it into the wall outlet and found that the unit is a piece of crap! it's not working can't make or recieve calls. The next day I called the crooks and told them about it and the crook that I've spoke with over the phone... read full review »
Dealtree Inc.
Note: This is a review regarding the Dealtree managed Best Buy Trade-In program.
I wish I had stumbled across this site prior to utilizing the Best Buy Trade-In program. As another reviewer wrote, "I should have known this was a too good to be true program".
I purchased a new HP laptop from Best Buy on Thanksgiving Day. Found the Trade-In program and decided to send in my wife's 2-year old Lenovo laptop. Based upon the trade-in calculator, I was to receive a $152.00 Best Buy gift card. After using DBAN to wipe the... read full review »
Atlantic Circulation
There was a girl(Ashley S) probably in her 20s going door to door in my apartment complex today asking for people to help her accumulate points for this contest she was in at school(University of Phoenix). She told me she was in communications and this was something she had to do to get over her shyness and talk to as many strangers as she can.
So, initially, I thought she was just going door to door introducing herself and not actually selling things. So, I listened to her rant on for a minute or two and she was a smooth talker and very... read full review »
GearXS.com
I bought a Logitech mini mouse from this company on eBay. It quit working after a week. I had to send them two emails to ask for return instructions. They are slow to reply to a problem. Then, to get an RMA number, you have to follow 20 rules on their request page and fill out a lengthy form with information they already have. Then it takes two days to get a number. They don't refund return shipping and you have to pay shipping again on the replacement. The item price was fair but the shipping was more than the item price. If you buy from this company, you had better hope that you don't have a problem with your purchase. read full review »
Trusted Dealer
Very pleased. Placed order with company. I recieved a call to verify shipping location. I verified location with the company. No bait and switch tatic attempted. Did not try to sell me additional items. Shipped gps within the the posted shipping dates. The price beat any other company on the internet. I received gps on time. gps works perfectly. read full review »
eBattery
Purchased a refill service through Ebay. After two months and 4 emails, they have yet to respond or to send my battery. Paypal says that it is after their "magic" 45 day period, so it looks like I'm out $109. Something has happened to this company recently because they provided good service to a friend of mine two years ago. DON'T WASTE YOUR MONEY. THEY ARE CROOKS NOW. read full review »
Overclockers.co.uk
Awful Awful company to deal with!!!
I ordered a monitor with them as a present for my boyfriend.
It was delivered damaged (box had been dropped on its corner and had very obvious crack in the cardboard) which is obviously not Overclockers fault but the couriers. I thought Id try the monitor anyway and I figured if its not working thats what they/the couriers have insurance for.
Monitor didnt work and I asked for a replacment. They said they wouldnt send out the replacement until the orignal was sent back (fair enough) and I would have... read full review »
BigCameraDeals
I also received the e-mail that said I had to call to confirm my order. I tried and tried for two days but could not get through. After reading other reviews, I decided to cancel my credit card. Did not want to deal with such a bad company. read full review »
Jacks Small Engines
I was having trouble finding a replacement part for my Noma snow blower. Jack's website had enough data on for me to find the part I needed. It's costs appeared low in comparison to similar items from other vendors. The shipping costs were a bit high but I received the part the next day. I was quite surprised and very pleased with the incredible speed of fulfillment. read full review »
RED TAG SAVINGS
DO NOT Order from this company. Their Customer Service Department could not care less what problem you have. I spent better than 30 minutes on the phone just to be told that the manager would have to deal with my problem and he would be in "sometime later." They also will not refund any accessories or warranties you buy. So buy all your device protection and accessories from somebody else in case you have a problem, because these guys are not going to care. In all one of the WORST internet shopping experiences I have had, I will NEVER use this site again!!! read full review »
Wisetronics
Wisetronics has a "sister" company called 86th Street Photo & Video. If I had only researched this, I would not have placed my order. I get the same "back order" story. What was once a 1 week back order, is now a 6 week back order. It seemed there were "technical gliches" as to why I wasn't notified. More over, I had some recent Fraudulent Charges placed on the credit card I used. read full review »
marlboro lights short softpack
I have been smoking Marlboro cigarettes since 1972, and paid .38 a pack and have paid the increases over the years, and although I can't afford the price you put on them, I still smoke them by choice even if I have to cut back on food and other luxurys to be able to. About the last week or so, I have burned holes in everything I own because they won't burn. When I light them back up, the paper flames up and then falls off on wherever I'm sitting, and before I can take another drag off of it, it goes out again. When I put the... read full review »
Just Deals
I ordered 2 Xbox game controllers for my kids in Oct 08 for $50 (They still love the old Xbox). They never arrived. I've been corresponding with them for weeks and weeks regarding a resolution.
I have to initiated every interaction. They have not contacted me once without me prodding them... Still I have no resolution and it's now Dec. Their customer services is a joke.
I wouldn't recommend them to anyone. It's only $50 but they've really gotten under my skin with their lack of customer service so I... read full review »
Always Something Brilliant
Ordering was fast and easy and my packages arrived promptly. However, I ordered two items and they accidentally sent me two of the same items as well as the other I ordered for a total of three. I will now have to contact the company and find out if I was charged for all three and return one of them.
Overall, a good opinion of the company but did not appreciate the mistake. read full review »
Instawares Restaurant Supply Superstore
I did it backwards--ordered first and then found the reviews. So many negatives convinced me I should cancel the order right away. I did so the very next day, but the order had already shipped. Two days later I received a reply to my email informing me it was too late to cancel, but that I could refuse the shipment. The order arrived six days after shipping (includes the weekend). The products, two infant restaurant chairs, were exactly as pictured. How can I complain? Product shipped promptly, just what I ordered, cheaper than anywhere else, customer service responded to my inquiry, plus free shipping. read full review »
Let's Talk
I would HIGHLY recommend Lets Talk.com. If you want the same service that you would have in a physical store, don't shop with them. Let's talk is for consumers who do their research for phone services before they buy. Let's talk web site is user friendly and detailed. Additionally, their customer service is good. You may not get consist info from the customer service reps but that's the same experience in regular stores. Do your homework, read the details and review your order which they will email you before they proce... read full review »
BeyondBikes.com
I wish I had checked here before I ordered. These people, frankly, stink. I still await an item that was supposed to be Christmas present. The web site gives no indication the item is not in stock. Silly me for not checking.
As they say: "fool me once, shame on you, fool me twice, shame on me".
Never again. I doubt I will ever see the pedals. read full review »
A1 Books
I purchased from A1Books.com because I need a book (of course). It has the lowest price of all the merchants. I received the book two weeks later. The transaction went smoothly, and I will order from them again if it has the lowest price. read full review »
Onsale
I think the business model of this company is data harvesting and the potentially unlawful accumulation of CC #'s and associated info. My guess is that they sell this (your) data. They certainly have no intention of fulfilling many orders, at least on the basis of my experience and what I have read online. I have filed a complaint with the AG's office in California and urge those of you who have suffered through the BS order cancellation to contact your AG's office also. Beware...they are up to no good and should be stopped...I'm trying! read full review »
Sony Style
On 12/12/08, I purchased two items from this company thinking it was Sony, with no hesitation or any thought that it could be a scam company.
I learned of this Reseller ratings a couple of days later on the 15th of Dec. So I checked on Sony Style and did not like what I read.
However, I am happy to report my items have arrived today the 17th of Dec. I never did receive info by email about the shipment or tracking number. I had to log in to my account and track it that way. It seemed a little odd, but then again I don't shop... read full review »
HomeCenter
Very dissatisfying shopping experience with Homecenter.com. Made purchase of sink based on item availability provide by Customer Service. Tried to cancel order after finding that item is not available and order lead-time 4-6 weeks. Merchant simply ignored request for order cancellation even before order been processed, forcing me to bye item from them. I refused to accept any shipments from them and open dispute with credit card. Merchant provided false information to dispute investigator regarding order cancellation stating that order never... read full review »
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