The Northern Tool + Equipment Customer Service as well as their Internet customer service are very poor. An order was placed for lawn mover parts. The parts were sent via UPS. The UPS web site states it was delivered. Upon calling UPS that the part was not delivered as the family were at home, the customer rep of UPS stated that they need to trace which can be done thru Northern Tool. Guess Northern Tool's answer to request a simple trace. They cannot!!. Their answer to rectify this issue is a laborious process of getting a police... read full review »

I as a Consumer at the Richfield store, and I buy nearly all my "Needs" at this store, but that may change. At the present, this Store is having all the employees to take additional off to supposely help in the gross monetary Receipts over Employee time and as this is happening, the Store looks like "hell" because of no one their to keep it looking nice. I don't know if this Corparate or Local business, but I do know it is effecting us Consumers, I hear the same from all my friends, we are about to abort Wal-Mart and do... read full review »

NOLA HOME SUPPORTS THEFT FROM ARTISTS and sells stolen designs and merchandise! After being notified that designs carried in her store from a well-known Dallas scam company were stolen from hard-working local artists, the owner of this store responded that she"couldn't care less...if something sells, it sells. We're not reponsible for where it comes from...if you feel it's been stolen, that's your problem." Is this the kind of amoral, unethical retailer shoppers should be supporting? If you knew an artist whose work... read full review »

1. WHY I'LL NEVER USE SMITH BROS AGAIN: Ever since they worked on my fridge, it has reeked of grease solvent, a stench that I can't eliminate after using numerous methods. I had never experienced an odor before Smith Brothers worked on it, but it's been there ever since. When I called them to request that someone come back to see what's wrong, they basically told me that it wasn't their problem and to go POUND SAND. Maybe, as they claim, they aren't at fault (yeah, right), but if this is their idea of... read full review »

I purchased a TV Stand for $225, which never was delivered. The money was not credited back. Nobody ever responded to emails or phone calls. STAY AWAY read full review »

I live in this Apartment complex, and from the outside it looks fancy; but when you get on the inside it's the complete opposite. I live in a regular apartment, mold is growing in the walls; bugs get in and the doors are hung wrong. They give you appliances that last for a limited time. Our dryer blows cold air so it takes about 6 runs for the clothes to be a little dry. My dish washer broke, and they gave us a new one; that worked 5 times and broke. The dishwasher doesn't clean the top rack, and I have to run the... read full review »

I am appalled by the service that I received from this company. I placed an order on 3 Jun 09 and have yet to receive it. (VRC121-1112911) Was advised on 1 Jul that it would ship on 2 Jul and then received an email on 8 Jul that the items had shipped with an expected arrival date of 14 Jul. Thats a 45 day time line and is absolutely unacceptable. I happened to look at the testimonials on their websire--must have been done by staff members. NEVER AGAIN! read full review »

BOUGHT ADJUSTABLE LEGGETT AND PLATT BEDS(2) THREE YEARS AGO IN MEDFORD OREGON . THE MATTRESS' ON BOTH BEDS ARE FALLING APART AT THE SEAMS AND ARE LUMPY EVEN THOUGH WE HAVE ROTATED THEM FREQUENTLY. I UNDERSTAND NOW, THE COMPANY IS IN BANKRUPTCY. REPLACEMENT WITH COMPARABLE MATTRESS(THOUGH BETTER QUALITY WILL COST BETWEEN $400 AND $800) THEY SUPPOSEDLY WERE GUARANTEED FOR TWENTY YEARS. read full review »

paid deposit of 20000 euros in june 2007 completion date was for june 2008 promissed mortgage in bulgaria for rest of money for property in may 2008. paid for furnishing summer 2008 costing around 5000 euros appartment finally finished end of november 2008 then at last moment told by bank in november all mortgages would be cancelled so we had no mortgage builders said they would give us 30 days to sort out a mortgage only if we paid another 15 percent of prise owed we said no as we had no gar antee to get it back ... read full review »

I purchased a home security sytem from this company in June 2006. I called them in April to inquire about the expiration of this 3 yr. contract. I was told it would expire in June. Nothing was said about a 30 day written notice required to cancel the contract. Since I failed to do so the contract automatically was renewed for another year. I was told failure to pay another year of service would send my account to collections. I have contacted the BBB and the local media and the State's Attorney. I am now researching legal options. Any... read full review »

I contracted with BJ Jones Construction to remodel my house. After damaging my house, and doing shoddy work that requires repair, they refuse to correct or repair their damage and poor workmanship unless I pay them more money than originally contracted. They also dug a trench across my neighbors yard--which they had been clearly instructed not to do, hired a sub-contractor to run the bob-cat, then refused to repair the damage or complete the pipeline project or to pay the sub-contractor they hired. These are very unethical people. read full review »

I purchased a coffee table from Black Mountain Furniture who is apparently also Black Mountain Trading and received it three months late and damaged. I initiated a claim with UPS who took the coffee table for inspection and are telling me that I need to now contact the shipper. Only problem is that Black Mountain Furniture is completely unresponsive to email or phone calls. I’m now considering initiating small claims proceedings to get my money back. read full review »

Dear Sir, I Raju D. iam working mechanical fields ( Electrical home appliances ) in Hyderabad and want to Aquaguard Reviva Water Flow Diagram And Electrical Diagrams. For just knowledge purpose. Plz send my email id: [email protected] Thanking You. Raju D. read full review »

DO NOT BUY HERE!!! We ordered a couch here and were told it would take 6-8 weeks for delivery. 10 weeks later we still don't have our couch. After calling and leaving several messages with no return calls, we finally got someone on the phone, Fran, who was totally useless. "I don't know what to tell you" was her response. Their customer service is terrible and we will never buy from this company again. And we will tell everyone we know to go somewhere else. read full review »

I purchased all new appliances for my Kitchen except the Refriderator. Upon installation the over trim kit was damaged by the technician. They offered to replace the oven or just the trim kit, because of the expected expense to the organization I eleccted to just have the trim kit replaced. That was 10 months ago and still no replacement anything. Stay away from this organization they sell things at a discount but don't expect anything after the sale. They have gotten too large as all do and will be closing stores soon unless they change drastically the way they do business. read full review »

We have the above mentioned refridgerator and it is not working for last 18 days. The whirlpool people at the Jaipur service centre are just not bothered.The man has come 2-3times but he is unable to repair the problem and gives vague replies, Dr.Alok Mehra 567, Udai Path, Vivek Vihar, Shyam Nagar, Jaipur, India Ph-98290 91449 read full review »

We bought a samsung fridge. Atleast most of these complaints received return phone calls. Our fridge started acting up about 1-2 weeks before our warranty run out. to this day which has been several months i have never been able to reach anyone other than a computer and have never had a return phone call. the temp. started raising and the temp. gage on the fridge started beeping continuously. That really gets on your nerves. In a few days everything in the refridgerator side was spoiled and we lost everything. we were unable to find anything... read full review »

Called Empire this morning to request a free in-home estimate. Salesperson just showed up at my door and wanted to know what kind of carpet we wanted in our house. I told him that I'd like to see his samples, and that we were getting quotes from other companies as well. He wouldn't show me the samples, and instead demanded to see the other quotes, which I explained that I couldn't give to him because we didn't have them yet (we just had a Lowe's rep here this morning measuring, and they give you a quote within 48... read full review »

This guy is telling people he's pulling permits, charging for them, but isn't getting permits. He is doing a oxygen bar at the tropicana strip in front of there property right now witch includes electrical move, carpentary, painting, & water lines. All done without permits. Working on them late at night when no one else is around. read full review »

I can not say enough good about A & E Sears. My Whirlpool hot water heater went out 2 days ago. It is still under warrenty. Called whirlpool they had me call A & E Sears for a repair tech. Called June 7th appointment set for June 8th. The tech arrived at 3pm had the parts the heater was fixed and he was gone within 30 minutes!! THANK YOU A & E, Whirlpool, and Sears will highly recommend you all any day!!! read full review »

Within two weeks of receiving our "new" Sealy Posturpedic Mattress, we knew something was wrong. After making three seperate trips back to the store to 1). ensure we had the correct product 2). confirm that what we had was not the same quality as what the store was selling 3). talking with our original sales person, we contacted the customer service department. A mattress technician was sent to the house. The follow up letter from this visit said there was nothing wrong on their (Steinhafel's) end and we were to contact the... read full review »

I received a coupon for $49 in the valuepak mailing to my house and called for an air duct cleaning around June 2009 for $42.00. The tech came in and took a look in my attic at my vents. Barely looking at it for about 3 seconds he claimed I had asbestos without testing. I was surprised myself since I had a property inspection 8 months ago. He then claims I needed to take the whole insulation out, metal vents out, and replace all the ducts with new ducts. Coincidentally their company did just that! WOW! He then tries to sell me a UV light to... read full review »

Unortunately, I made a very bad experience with Coastal Comfort in Ventura, CA. After the regular service of our heating & AC system, we were advised to replace our Germicidal UV bulb. The charges for the bulb: $213 and after "discount" $170 (if you buy a service contract). I thought that this is quite expensive and the fact that the service technician reluctantly let me keep the old bulb made me suspicious, but I paid the total amount including a sevice contract for another year (thank God I declined many other offers; the company... read full review »

We had several things stolen from us, including a Stealth Plus Softball bat, Schmelke pool stick, numerous pieces of jewelry. We had several pieces of furniture destroyed including antiques that cannot be fixed or replaced. THe driver of the semi that delivered was very careless, and out of control. When the stuff was packed and loaded it was also done very quickly, and carelessly read full review »

My bottom freezer, french door fridgerator, is going to cyclic thaw and freeze.During the course, We hear it going to through "whine and one click" for day or two and the whole fridge and freezer stop working, all the food is thawed and warm.We call the repair guy from the home owners warranty.By the time he comes, it two or three days later and it is back working on its own.We pay the guy to tell me that there is nothing wrong.We have gone through in loops with the warranty company and Maytag.No solutions yet, but losing money on the... read full review »

I purchased a top of the range induction hob with a new kitchen from a company called Esquadria Kitchens. The hob was distorted and when fitted had a gap between it and the worktop. Nobody had any idea about wether or not this is normal and it was left to me to find out. I tried the AEG website and found it impossible to send any type of communication to them. It is designed to deter rather than help. Eventually I managed to speak on the phone with somebody in UK and was informed that the goods were definitely faulty as no gap should exist... read full review »

Our 4 year old Fisher Paykel wall oven has been nothing but trouble. The cleaning cycle let the oven get so hot that it set off the smoke detector, exterior burned my hand while trying to turn it off, and burned the electronics so bad that it shut off the oven and left the door locked. Once the oven cooled it would not come on, nor can we open the oven. Fisher Paykel will not reply other than to say it is out of warranty. A $ 2500.00 oven lasts 4 years and nearly catches our home on fire from the cleaning cycle set by the factroy. We are persuing legal action, Others should as well. read full review »

We have dealt with fishy property managments many times bfore. This one just took the cake. London properties owner decided to take off with everyones security depsoits and a month or 2 of rent. The managment went under quickly after. i was at least lucky to have a receipt cause the next management was unaware of the incident and went around asking for peoples rents and why they were late. On top of that. London properties, like so many management agencies, never took care of their buildings or took actions to tenant complaints. read full review »

“Sears Canada is a multi-channel retailer dedicated to providing its customers with quality merchandise & exceptional service, coast to coast.” Sears Canada Mission Statement This could not be further from the truth. I just read a blog that is gaining strength as a result of the thousands of dissatisfied customers. I've recently had the misfortune of losing $50.00 to the Service Department in the small appliance repair centre in Victoria. I left a small power washer and after I was required to leave a $50.00... read full review »

I bought 2 sets of ULTREX cookware from HSN. One had a 50 year warranty the other a 75 year warranty. HSN touted this cookware as the last cookware you'd ever have to buy. The stuff is crap.The handles are falling apart, the non-stick surface is peeling off and getting in food. HSN didn't do their due diligence in checking out this vendor or product. I only bogught this stuff becasue of the HSN promise that it would last a lifetime. If there is a class action lawsuit please count me in. Elizabeth read full review »

If you want out of the home security contract..FORGET IT. Monitronics is a company who will latch on to you ( and your personal numbers you give them in confidence ) for any money they can recieve! I cancelled service, asked for final bill amount and please stop with the harassing calls. it is still 4 months later and they call me and my contacts up to 4 times a day. If anything, I feel less secure now then when I ordered my alarm system. everytime the phone rings. MY ADVICE. ANY COMPANY BESIDES MONITRONICS read full review »

THE BUILDING IN COMPLAINT 405 E 56TH ST NYC SOL GOLDMAN LLC apt 7-O toilet pipes have broken 5 times in 6 years twice in the last 6months today being 7/7/2009. Complaint human waste, urine and fecal matter, bacteria and black mold leaking drippping flowing into apt 7-O from apt 8-O apt above. Building manager or management refused to address the situation immdediately, at time i waited 2 weeks for pipes to be fixed leaking human excrement into my apt for that period of time. It took 6 days for building manager to show up to address the... read full review »

The Magic Bullet is advertised on TV as being able to slice, dice, puree and all sorts of things. In reality, it is an extremely expensive, poorly constructed mini- blender that lacks even basic blending abilities. It cannot chop or dice any solid food, it simply purees everything into an unappetizing wet mush. The only thing it seems to be able to do ok is make milkshakes or smoothies, but my 25 year old regular blender still does a better job at that. Plastic drive parts wear out and break quickly, and if you try to get replacements from the... read full review »

We were promised work would be completed within a week. Base kitchen cabinets completed within two days on Thurs. July 2, 2009. Counter top template has yet to be measured. Very difficult to get answers from any of the representatives. Initial installer had called first day on the job to expedite the counter installation job in order to get the process moving and we had to call on Monday 7/5/09 . Where is the project coordinator on this job?. The template should have been done on Fri. July 3, 2009. We were informed that the best... read full review »

Enclosed garage. Replace garage door with bay window, 3 sides. Looks nice but wood is rotten under window after 3 years. Paid $7338.00. Now Mr. Brent wants 650.00 to repair. He "doesn't remember if he used treated wood." Also, exterior side door paint peeled off, appears to have used interior rather than exterior paint. Also, poured cement in garage flooring. 7" at opening to 3" step. There is big slope middle of room, if you sit in chair you roll toward wall. read full review »

Year befor last I purched their elect trimmer and the warranty. The trimmer would not hold a charge, so I took it back the next summer and was told they were having lots of problems with them...so they exchanged it, but the warranty would be used to get a New One! This summer got it out(haven't used it but about a dozen times altogether), charged it up and it was dead in 15 minutes! So I thought it was in need of a longer over night and next day charge...wrong! Charge lasted maybe 15 minutes and it just gave up. I called the store 9 time... read full review »

Purchased a S&F King Mattress in 2006. Paid almost $2, 500. "Holes/sagging" from early on - within first year. Once you get stuck in it, can't roll out. Caused considerable back pain as well. Contacted store - Art Van who sent someone out to review. Sagging was only 3/4"; not enough to merit a response. Filed a claim with Sealy/S&F in 2007 --- poor, poor, unresponsive customer service. Non answered phone calls, terrible web claim management. The sagging has just become worse and worse, as well as the associated chronic... read full review »

Needed a better filter for above ground pool. Saw the Aquaquik Universal Pool Filter System at a local pool store. Tried checking it out online, but it hadn't been reviewed yet. My mistake for taking a chance on it. First few days I was ecstatic. Worked like a charm, then reality sunk in. Cheaply made and it began leaking everywhere. First around the hose attachments. I reattached hoses with some sealant and tried again. Next leak is around the top piece which adjusts the water flow (I haven't figured out how to stop that yet). Then... read full review »

John Moore sold me 2 toilets guaranteed with unlimited service for 6 years. I paid $1600, or $800 each, for Kohler Cimerons. I priced these at both Home Depot and Lowes for $400 per unit installed. I knowingly paid a premium for the guarantee. The first time I excercised the guarantee, the technician destroyed the toilet and then said the company would be charging for all futiure calles. DO NOT USE!!! read full review »